Mission We Create Connections To Maximize Potential
Description ClearView was born within the walls of a call center. A few clever developers in the IT department built a solution for analyzing call data and optimizing agent performance. What began as a homegrown tool has turned into a game-changing product for call centers all over the world. ClearView is proud to have customers with just ten seats, as well as Fortune 500 companies with thousands of employees. We're excited and would love to share what we've been working on with you.
ClearView is a thriving SaaS company that builds industry-leading performance management software for contact centers.
ClearView is a revolutionary workforce performance management system engineered by call centers for call centers. ClearView drives successful call center operations by aggregating data from disparate systems and *acting on that data* with proven business acceleration processes. These processes drive behavior change at multiple levels of the organization. By delivering real-time performance dashboards and engagement tools from the executive level down to the agent level, ClearView increases accountability and creates a culture of continuous development that is critical to reaching business objectives.
Whether you’ve followed a traditional career path or your own creative journey, your unique talents and skills matter to us.
We care for our employees by giving them a strong work-life balance and opportunities for career development
CLEARVIEW Business Intelligence has an employee rating of 4.1 out of 5 stars, based on 30 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The CLEARVIEW Business Intelligence employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).