Find the right fit for you - faster
Get tailored insights about working at Augment CXM in one quick step.
Augment CXM Snapshot
Augment is a leader in customer experience-driven artificial intelligence. Augment’s human-in-the-loop AI uniquely empowers customer service agents to deliver a superior customer experience by surfacing the best information and answers across the enterprise in real time. Augmented agents deliver improved brand experience through messaging and live chat applications, and then convert more of these interactions into customer delight and revenue. Augment powers Fortune 500 brands around the world.
Augment CXM is defining a new category of software - customer experience management - and powering it with a patented semantic neural network. This technology ensures that our clients deliver a fantastic customer experience every time. Our client base consists of some of the most well-known brands in the world and we’ve proven to generate a 30% gain in agent efficiency, a 44% increase sales conversion rates, and a 40% growth in customer satisfaction.
