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AwareX Snapshot
AwareX helps communications service providers decrease their dependency on call centers by providing digital consumer self-care software. Our cloud-based solution enables demonstrably reduced costs for customer support, higher customer satisfaction, and lower risk, complexity and TCO. The solution works, scales and is today installed on millions of smartphones, operating and delivering high consumer satisfaction ratings, and increased opportunities for add-on revenue.
AwareX is leading a new approach to consumer service for communications service providers
AwareX, Inc. was founded in 2016 by Michael Matthews, (former Head of Strategy for Nokia Networks, former CMO of Amdocs).
We are a software product company, selling and deploying omni-client, cloud-based customer care to communications service providers, and deriving SaaS-based revenue based on measurement of the number of active users per month (MAU).
Our initial target market comprises Mobile, Virtual-Mobile and Multi-play communications service providers; and our successful deployments to date include Telefonica, Vodafone, Liberty, and Claro operating subsidiaries.
AwareX, Inc. was founded in 2016 by Michael Matthews, (former Head of Strategy for Nokia Networks, former CMO of Amdocs).
We are a software product company, selling and deploying omni-client, cloud-based customer care to communications service providers, and deriving SaaS-based revenue based on measurement of the number of active users per month (MAU).
Our initial target market comprises Mobile, Virtual-Mobile and Multi-play communications service providers; and our successful deployments to date include Telefonica, Vodafone, Liberty, and Claro operating subsidiaries.
