Find the right fit for you - faster

Get tailored insights about working at Observe.AI in one quick step.

Observe.AI Snapshot

2.7
based on 193 ratings

33% would recommend to a friend

Swapnil Jain

40% approve of CEO

Mission With Observe.AI, businesses transcribe every call with high accuracy and coach agents while gaining full visibility into their customer service operations. Observe.AI brings the power of agent assistance, automatic speech recognition, and Natural Language Processing (NLP) to modern contact centers and their frontline teams.
Description Observe.AI is transforming customer service with AI agents that speak, think, and act like your best human agents—helping enterprises automate routine customer calls and workflows, support agents in real time, and uncover powerful insights from every interaction.

With Observe.AI, businesses boost automation, deliver faster, more consistent 24/7 service and build stronger customer loyalty.

Trusted by brands like Accolade, Prudential, Concentrix, Cox Automotive, and Included Health, Observe.AI is redefining how businesses connect with customers—driving better experiences and lasting relationships at every touchpoint.

Life at Observe.AI

Glassdoor gives you an inside look at what it's like to work at Observe.AI, including salaries, reviews, office photos, and more. This is the Observe.AI company profile. All content is posted anonymously by employees working at Observe.AI.