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Northwest Administrators Snapshot
CORPORATE GOALS
CLIENT SATISFACTION
Provide exceptional service with a focus on client retention and member satisfaction in every interaction and on every task performed.
CONTINUOUS IMPROVEMENT
Demonstrate continuous improvement in the quality and efficiency of our work. Just okay is never good enough.
GROWTH
Prepare for reasonable business growth--never at the expense of our existing clients.
CLIENT SATISFACTION
Provide exceptional service with a focus on client retention and member satisfaction in every interaction and on every task performed.
CONTINUOUS IMPROVEMENT
Demonstrate continuous improvement in the quality and efficiency of our work. Just okay is never good enough.
GROWTH
Prepare for reasonable business growth--never at the expense of our existing clients.
Northwest Administrators, Inc. (NWA) has been providing employee benefit plan administration and benefit claim processing services to clients throughout the Western United States since 1958. Our primary offices are located in Seattle, Washington; Portland, Oregon; Brisbane and Pasadena, California and Las Vegas, Nevada.
Our Services
NWA provides customized administrative services to a variety of groups, including Taft-Hartley trusts, and multiple employer (association) health and retirement plans, covering several hundred thousand participants. The wide array services available from NWA gives our clients maximum flexibility in designing their employee benefit programs:
-Benefit claim processing (medical, dental, vision, prescription drugs, and weekly disability benefits)
-Employer reporting, eligibility services
- Retirement plan administration for both defined benefit and defined contribution plans
- Investment/Cash management services
- Multi-Employer trust and association administration and financial accounting services
- COBRA and HIPAA administration
- A managed vision program (NBN Vision) with one of the most comprehensive network of providers in the northwest
-State of the Art Information Technology
We maintain an in-house staff of information technology professionals who design, develop, and maintain our entire network infrastructure. Our staff adapts our systems to the unique plan design requirements of our clients. Application programs are continually modified and upgraded to take advantage of the latest software and hardware technology.
- Recognized Industry Leader
NWA has earned a reputation for expertise in third-party administration services. We have a highly knowledgeable staff of service-oriented professionals that interface with our clients to address their needs. We are an approved claims payer for all the major stop-loss carriers and have established long-term working relationships with the predominant managed-care organizations. We believe our list of satisfied long-term clients is the best testimonial to our commitment to excellence in performing complex administrative duties.
Our Services
NWA provides customized administrative services to a variety of groups, including Taft-Hartley trusts, and multiple employer (association) health and retirement plans, covering several hundred thousand participants. The wide array services available from NWA gives our clients maximum flexibility in designing their employee benefit programs:
-Benefit claim processing (medical, dental, vision, prescription drugs, and weekly disability benefits)
-Employer reporting, eligibility services
- Retirement plan administration for both defined benefit and defined contribution plans
- Investment/Cash management services
- Multi-Employer trust and association administration and financial accounting services
- COBRA and HIPAA administration
- A managed vision program (NBN Vision) with one of the most comprehensive network of providers in the northwest
-State of the Art Information Technology
We maintain an in-house staff of information technology professionals who design, develop, and maintain our entire network infrastructure. Our staff adapts our systems to the unique plan design requirements of our clients. Application programs are continually modified and upgraded to take advantage of the latest software and hardware technology.
- Recognized Industry Leader
NWA has earned a reputation for expertise in third-party administration services. We have a highly knowledgeable staff of service-oriented professionals that interface with our clients to address their needs. We are an approved claims payer for all the major stop-loss carriers and have established long-term working relationships with the predominant managed-care organizations. We believe our list of satisfied long-term clients is the best testimonial to our commitment to excellence in performing complex administrative duties.
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