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Longs Drug Snapshot
Longs Drug Stores wants to be known for being short on hassle and long on service. A leading drugstore chain with about 520 stores in the western US and Hawaii, Longs prides itself on customer service. It gives store managers autonomy to select merchandise; its stores add local flavor by carrying specialty items popular in the neighborhoods they serve. With larger stores (23,000 sq. ft. on average) than CVS and Walgreen, the retailer surpasses the industry average when it comes to selling higher-margin, front-store items such as cosmetics, food, greeting cards, and OTC medications. Longs Drug's RxAmerica unit provides pharmacy benefit management services. Longs agreed in 2008 to be acquired by CVS Caremark.
