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Support Services Group

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Support Services Group Snapshot

3.4
based on 91 ratings

56% would recommend to a friend

Michael Nessler

76% approve of CEO

Mission To deliver world-class, high-touch customer care that empowers brands to build stronger connections, drive customer loyalty, and grow through exceptional service experiences.
Description Support Services Group (SSG) is a Texas-based global leader in high-touch omnichannel outsource contact center solutions. Since 1998, we’ve grown from a single-site operation to 23 contact centers across 9 countries and 3 continents.
We proudly serve over 100 referenceable clients in sectors like digital technology, consumer electronics, retail, and entertainment. Our solutions include customer service, technical support, workforce management, and AI-enhanced engagement — all customized to meet evolving customer expectations.
SSG’s reputation is built on our ability to adapt, innovate, and deliver measurable value to clients across the globe.

Life at Support Services Group

Glassdoor gives you an inside look at what it's like to work at Support Services Group, including salaries, reviews, office photos, and more. This is the Support Services Group company profile. All content is posted anonymously by employees working at Support Services Group.