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Smartsupp Snapshot
We are Smartsupp, a team of 50 enthusiasts from different parts of the world, working on global SaaS (software as a service) in Brno. Smartsupp develops a conversational e-commerce platform that combines live chat and chatbots and helps companies communicate and reach out to their customers, collect quality leads and, thanks to this, increase sales. Our live chat is #1 in Central Europe. Smartsupp is actively used by over 70,000 websites and e-shops worldwide.
Currently, we are mainly working on optimizing our widget to reduce its loading time and thereby improve the lighthouse score. Furthermore, we are constantly developing and improving our chatbot, so that it doesn't only save our customer's time, but also facilitates the collection of quality leads and helps to automate the overall customer support. Thanks to this, our clients save time and money.
Currently, we are mainly working on optimizing our widget to reduce its loading time and thereby improve the lighthouse score. Furthermore, we are constantly developing and improving our chatbot, so that it doesn't only save our customer's time, but also facilitates the collection of quality leads and helps to automate the overall customer support. Thanks to this, our clients save time and money.
