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CXG Snapshot
CXG helps premium and luxury brands transform experiences for meaningful impact
CXG offers strategic solutions that impact performance and elevate the customer experience of luxury and premium brands.
We partner with our clients and support them at every stage of their CX transformation, providing insights and driving change.
Founded in China in 2006, we are today very proud to be a global business: from Shanghai to Paris, we have 12 offices, we operate across four continents in 70 countries and are home to over 160 professionals from around the world. We cater to over 200 of the world’s iconic premium and luxury brands such as Gucci, Dior and IWC.
We offer an end-to-end CX transformation framework, through their 4 practices:
Customer Insights
Measurement
Academy
Consulting & transformation.
We partner with our clients and support them at every stage of their CX transformation, providing insights and driving change.
Founded in China in 2006, we are today very proud to be a global business: from Shanghai to Paris, we have 12 offices, we operate across four continents in 70 countries and are home to over 160 professionals from around the world. We cater to over 200 of the world’s iconic premium and luxury brands such as Gucci, Dior and IWC.
We offer an end-to-end CX transformation framework, through their 4 practices:
Customer Insights
Measurement
Academy
Consulting & transformation.
