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i-Call International Snapshot
The mission of i-Call International is to provide exceptional customer service, sales, interpretation, and other outsourcing solutions to businesses worldwide. The company aims to deliver customized solutions that meet the unique needs of each client and exceed their expectations. i-Call International strives to help companies find their unique offering to customers and ensure that they receive it. The company was founded with a passion for excellence, commitment, and a desire to provide the highest quality services. The team at i-Call International is made up of young and dynamic professionals who are experts in their field and work closely with clients to understand their specific requirements. The company's founders, Muhammad Ammad Cheema and Wafa Fatima, have a vision of providing exceptional outsourcing solutions to businesses worldwide. i-Call International's mission is to help businesses achieve their goals by providing cost-effective outsourcing solutions that increase efficiency and productivity.
i-Call International, founded in 2020 by Muhammad Ammad Cheema, is a global leader in providing multilingual customer support, sales, and interpretation services. With a team of over 150 employees, the company has quickly become a trusted virtual call center and business process outsourcing (BPO) provider, specializing in both inbound and outbound customer service. We offer a wide range of services including localization, helping businesses effectively reach diverse global audiences by breaking down language barriers.
i-Call International’s expertise in interpretation services spans across industries such as medical, legal, financial, and general sectors. Our highly trained interpreters are skilled in providing both Video Remote Interpreting (VRI) and Over-the-Phone Interpreting (OPI), ensuring that critical communications are clear, accurate, and confidential. From medical consultations and legal proceedings to financial discussions, our team of certified interpreters delivers precise, real-time interpretation that helps clients navigate sensitive and complex scenarios with ease.
Our services extend beyond interpretation, as we offer seamless integration with global distribution systems (GDS) to support businesses in managing travel bookings and logistics. We cater to companies of all sizes, providing scalable customer support solutions that enhance operational efficiency and ensure consistent, high-quality service. Whether it's resolving customer inquiries, assisting with cancellations, or managing high volumes of client communications, i-Call International provides round-the-clock support, ensuring that every interaction is handled with professionalism and care.
With our commitment to providing top-notch, customizable outsourcing solutions, i-Call International continues to be a trusted partner for businesses around the world. We pride ourselves on attention to detail, quality, and a mission to make every conversation count. Our interpreters and agents are certified by industry-recognized bodies like NCIHC, ensuring we meet the highest standards of service in all engagements. Through our dedication to continuous improvement, we help our clients thrive in a rapidly changing global marketplace.
i-Call International’s expertise in interpretation services spans across industries such as medical, legal, financial, and general sectors. Our highly trained interpreters are skilled in providing both Video Remote Interpreting (VRI) and Over-the-Phone Interpreting (OPI), ensuring that critical communications are clear, accurate, and confidential. From medical consultations and legal proceedings to financial discussions, our team of certified interpreters delivers precise, real-time interpretation that helps clients navigate sensitive and complex scenarios with ease.
Our services extend beyond interpretation, as we offer seamless integration with global distribution systems (GDS) to support businesses in managing travel bookings and logistics. We cater to companies of all sizes, providing scalable customer support solutions that enhance operational efficiency and ensure consistent, high-quality service. Whether it's resolving customer inquiries, assisting with cancellations, or managing high volumes of client communications, i-Call International provides round-the-clock support, ensuring that every interaction is handled with professionalism and care.
With our commitment to providing top-notch, customizable outsourcing solutions, i-Call International continues to be a trusted partner for businesses around the world. We pride ourselves on attention to detail, quality, and a mission to make every conversation count. Our interpreters and agents are certified by industry-recognized bodies like NCIHC, ensuring we meet the highest standards of service in all engagements. Through our dedication to continuous improvement, we help our clients thrive in a rapidly changing global marketplace.
