Acumen Reviews | Glassdoor

Acumen Reviews

Updated August 23, 2018
115 reviews

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3.0
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Thomas MaCurdy
69 Ratings

115 Employee Reviews

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Pros
Cons
  • "Some teams have no such thing as work life balance" (in 13 reviews)

  • "The salary is insanely low for a programmer in the Bay Area" (in 12 reviews)

More Pros and Cons

  1. "Data and Policy Analyst, Statistic Programmer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Data Analyst in Burlingame, CA
    Current Employee - Data Analyst in Burlingame, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Acumen full-time (More than a year)

    Pros

    good work life balance, good working environment, nice colleague.

    Cons

    low salary, bad visa sponsor policy

    Acumen Response

    Aug 24, 2018 – Recruiting Manager

    We appreciate you leaving us a review, thank you! Please feel free to speak with our immigration's specialist in the Burlingame office, we always hear negative reviews on our visa sponsorship program!... More


  2. Helpful (2)

    "Don't stay here long!"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Disapproves of CEO

    I have been working at Acumen full-time

    Pros

    - getting to work with passionate, smart people

    Cons

    - don't have much control over what you work on and can get caught up in dull work with little opportunities for growth
    - management and HR are terrible

    Acumen Response

    Aug 9, 2018 – HR Director

    Thank you for taking the time to provide a review. I am sorry that you have not seen improvement in HR and management. That is not consistent with the feedback we have received. The company has... More

  3. "Good Company and making improvements"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Acumen full-time

    Pros

    It is amazing to be able to contribute to a company that is doing such good work. The company continues to hire super smart people and to bid on interesting work. Great location!

    Cons

    The company is not a typical tech company and so there is some challenge to the compensation. The company continues to make great improvement with culture, management and transparency.

    Advice to Management

    Keep moving forward and working on improvements.

    Acumen Response

    Jul 2, 2018 – Director of Business Operations

    Thank you so much for sharing such nice comments. We are incredibly proud of our work, our people, and our culture. We know we're not perfect but we promise to continue working towards that goal.... More


  4. "Great Work with Even Better People"

    StarStarStarStarStar
    Current Employee - Anonymous Employee in Burlingame, CA
    Current Employee - Anonymous Employee in Burlingame, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Acumen full-time

    Pros

    Acumen has loads of interesting, challenging, and important work and hires talented, motivated, and driven employees to work on it.

    Cons

    Acumen is a government contractor and so is not able to pay as well as tech firms in the bay area.

    Advice to Management

    Keep making improvements--the company has come a long way already!

    Acumen Response

    Jul 2, 2018 – Recruiting Manager

    We appreciate the review, thank you! We have come a long way and the improvements are always continuing, so it's great to hear it from others as well.


  5. Helpful (7)

    "Narcissistic Management and Poor Company Culture - toxic work environment!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Acumen full-time

    Pros

    -Located in the Peninsula that's close to the airport
    -You get some meaningful exposure to the healthcare policy as a new college grad
    -(Seemingly) laid back, chill work place

    Cons

    -Management is horrible. Although some people have better experience with managers depend on the specific teams, most of the managers here are narcissistic and full of themselves. They make you work long hours with no appreciation, Some managers are particularly hypocrites, claiming that they are open to feedback and suggestions, when in reality are only self centered with their ways of doing certain things, and gaslighting you later to make you feel bad about yourself.
    -Poor culture. Employees here are nice and (perhaps) smart, but in reality are just new grads from undergrad and graduate programs who had no previous working experience and don't know how to socialize like a normal person. The common pattern is working from 10-9.
    -No career development. The job titles and descriptions are incredibly vague and nobody tells you how to work to get to the next level. Although it has a lot to do the fact that almost all upper management are males relatives and friends of the current CEO. Performance reviews are just formality-nobody really cares about your growth!!
    -Weak benefits. No incentives for carpooling despite that most people live in the city and commute 30-40 min for work. Once-a-month company lunch/donuts, and it's just bagels and fruits for rest of the month. Insurance plans offered are also useless when you get sick.
    -PTO policy. Although it's not unlimited PTOs, for some reason the managers are able to still make you feel bad about asking for sick days or just mental health days to help reset from the toxic work environment, which results in people taking month-long vacation once a year.
    -Terrible structure. You feel bad about taking vacation because teams are poorly structured with people leaving all the time. Often time you'll have to work 2-3 persons' work.
    -High turnover. It's pretty obvious that everything mentioned above resulted in the high turnover rate. No one is stupid enough to get that kind of treatment at work!!

    Advice to Management

    A change to management

    Acumen Response

    Jul 2, 2018 – Director of Business Operations

    Reading this leaves me feeling incredibly disappointed because: 1) it's unacceptable for even one of our employees to feel this way; and 2) because this opinion doesn't jive with what I see and hear... More


  6. Helpful (8)

    "Unethical company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Burlingame, CA
    Current Employee - Anonymous Employee in Burlingame, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Acumen full-time (More than 10 years)

    Pros

    Alas, there is very little positive thing to say about this company.

    Cons

    Where do I begin? Mismanaged, unethical, dishonest , over-billing clients for shoddy work. So-called "analysts" could barely communicate coherently, leading to confusion and redundant work. If I were a client, I would think twice about retaining the service of this company. For whatever reasons, Acumen tends to attract low-quality and technically deficient people, who are encouraged to bill, bill, bill - even for work that is clearly non-billable. An ethically challenged company indeed!

    Acumen Response

    Jun 4, 2018 – Director of Business Operations

    What a shame! To work with a company for more than 10-years and to harbor such a negative opinion isn't good. While we are certainly not perfect, we continue to admire and respect our people and to... More


  7. Helpful (4)

    "Data and Policy Analyst III"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Data and Policy Analyst III in Burlingame, CA
    Current Employee - Data and Policy Analyst III in Burlingame, CA
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at Acumen full-time (More than a year)

    Pros

    Good place to start.
    Friendly environment.
    Smart colleagues.
    Make a change to the policy making.

    Cons

    Below market pay.
    Different teams have totally different styles.
    Some teams have no such thing as work life balance. Their turn over rate is incredibly high, since their hourly salary is incredibly low.

    Advice to Management

    Raise the salary. High turn over is no good to the company and the small benifits won't change it at all. Look at the trends of ratings here.
    Bring more people in who experts in management. Consider MBA programs for the leadership.
    Be more ambitious, be prepared to get into private sector business.
    Raise money to be more powerful and do some thing bigger like other silicon valley company did.

    Acumen Response

    Jun 5, 2018 – HR Director

    Hello,
    Thank you for your thoughtful feedback. We are aware and concerned with the turnover in the company. I like the idea of considering MBA programs to bring in a mix of talents. We are... More

  8. "Data and Policy Analyst"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Great job for a person out of college!

    Cons

    Pay can be better compared to other companies in SF

    Acumen Response

    Jun 4, 2018 – Recruiting Manager

    We appreciate the review, thank you!


  9. Helpful (2)

    "Great first job out of college"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Data Systems Programmer in San Francisco, CA
    Current Employee - Data Systems Programmer in San Francisco, CA
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at Acumen full-time (Less than a year)

    Pros

    – Intelligent coworkers
    – Potentially interesting work
    – The first two weeks of work are SAS training, so no experience with SAS is needed
    – Visa sponsorship (anecdotally, 1/3 or more of the employees are non-citizens)
    – I seldom work more than 40 hours/week. This varies by team though.

    Cons

    – Low pay and minimal benefits
    – SAS isn't used almost anywhere else
    – Low retention (Also a pro! Employees move on to better, higher-paying jobs after 2 years on average)
    – Not a social workplace at all. It feels like being in an elevator with strangers, except for 40 hours/week. It's downright awkward.
    – Since seniority is prized and retention low, management is a motley crew of whoever sticks around. Two big groups: good programmers who make bad managers, and MaCurdys (the CEO hired ~4 family members for top leadership roles).

    Advice to Management

    Underpaying recent college grads is a great model for filling entry-level jobs, but you need a better system for identifying good managers.

    Acumen Response

    Jun 4, 2018 – Recruiting Manager

    Thanks for leaving us a review. Please feel free to stop by and speak to any members of our HR and/or Recruiting department at any time to discuss your concerns further. We don't want any of our... More


  10. Helpful (4)

    "Meh."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Acumen full-time (Less than a year)

    Pros

    Don't have many pros for this place.

    Cons

    Not a great place to work.

    Acumen Response

    Jun 4, 2018 – Recruiting Manager

    Hello- thanks for the review.


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