Aga Rangemaster Reviews | Glassdoor

Aga Rangemaster Reviews

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2.9
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Aga Rangemaster CEO and Director William B. McGrath
William B. McGrath
10 Ratings

12 Employee Reviews

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  1. "Administration"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Aga Rangemaster full-time (More than 5 years)

    Pros

    AGA is a great company. A great competitor within the high-end appliance business. Invests in company growth and employees. Interested in fairness and keeping a competitive edge in the marketplace.

    Cons

    Greenville, Michigan location is remote. Was surprised to see an investment that is not directly in proximity with Grand Rapids, Michigan. Commute from Grand Rapids is 40 minutes and more in the winter time.

    Advice to Management

    Listen to what other manufacturers are doing and take their positives and implement them. Don't just see what is happening in the Mid West. Compare your business to other world class organizations. Make it fun in the work place. Give your employees something to be excited about and not just lucky to have a job in a remote area.


  2. "New Owners"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Royal Leamington Spa, England (UK)
    Former Employee - Anonymous Employee in Royal Leamington Spa, England (UK)
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Aga Rangemaster full-time (More than 3 years)

    Pros

    Most people are friendly and helpful to work with

    Cons

    New owners and Senior management are only interested in Profit at the expense of Jobs.
    No loyalty to employees at all.
    No career progression, no training, poor morale, short term focus and a downwards spiral.
    Below average pay.

    Advice to Management

    Short term gain, but long term pain should be your motto.

  3. "Aga Rangemaster UK cooker manufacturer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Category Buyer in Leamington, England (UK)
    Former Employee - Category Buyer in Leamington, England (UK)
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Aga Rangemaster full-time (More than 5 years)

    Pros

    Long historical back ground with a large number of employees having been at Aga Rangemaster for 15 years plus

    Cons

    Poor communication between departments especially design/development and the Supply Chain.
    Everything revolves around cost saving, however the design dept have a strict licensing process for export which identifies all parts within the appliance. These cannot be changed for a lower cost items without a change to the paperwork and resubmissions costs.
    SCM managers would not respect the signed contract with suppliers regularly breaking the teams of payment
    SCM management believed that Aga Rangemaster was bigger than it actually was and would dictate to suppliers what they should do , how to do it and when to do it.

    Advice to Management

    SCM management to review their ethical trading along the lines of their contractual obligations to Suppliers with regards to payments


  4. "Loads of oil but very little wick..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    A friendly environment (if you exclude certain 'managers' who seem to enjoy making staff miserable)
    Decent pay

    Cons

    Rudderless
    Staff expected to cover ever decreasing numbers by sheer will alone as infrastructure is not improved to help productivity.
    Thankless task for those that remain.
    Business bought by American company, seemingly for the name. I can't see AGA continuing to be the product it has been for much longer.

    Advice to Management

    Like an increasing number of businesses, what you see on a spreadsheet isn't always the whole picture. AGA has long depended on dedicated staff to keep it going. Unfortunately, it feels that lately they have been separating the wheat from the chaff and have been keeping the chaff.


  5. Helpful (2)

    "Great product, terrible company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Consultant in Perth, Scotland (UK)
    Current Employee - Retail Sales Consultant in Perth, Scotland (UK)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    The product that the company manufactures, i.e. the AGA, is beautiful and an absolute British icon. Great that in this day and age, Britain is still manufacturing things.
    The job can be interesting and varied and I am proud to be associated with such a prestigious product.

    Cons

    The company has recently undergone change with new ownership and some redundancies with resultant obvious uncertainties making for a difficult time with staff feeling very unsettled.Too early to say the impact as yet except that on a personal level it means more lone working i.e. staffing the shop alone.
    Pay is dire for the responsibility and skills required. Very little autonomy. Male managers do very little work while female staff work hard.
    No pay for the half an hour lunch break....but, and this is the killer, you are still required to staff the shop. You can eat your lunch in between serving customers and answering the phone. Not such an issue except when lone working, which is becoming a regular occurrence due to cut backs. Frankly, not sure how the company gets away with it.
    Very poor bonus scheme, iniquitously managed.
    All in all, very little in the way of praise or encouragement by line manager and no possibility for advancement. Have felt very unappreciated for all the efforts I have made.

    Advice to Management

    Take a long hard look at your managers and ask your staff questions re morale in shops. It is generally low in my experience.


  6. "No chance of progression"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - E-commerce in Royal Leamington Spa, England (UK)
    Current Employee - E-commerce in Royal Leamington Spa, England (UK)
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Aga Rangemaster full-time

    Pros

    Still trading on the Aga Rangemaster name. 25 days holiday.

    Cons

    Was always plenty of overtime, this has all changed since 180 people were made redundancy. Very understaffed and overworked whilst managers sit round talking and eating good. Customers are really aggressive, you need a thick skin to work in this department.

    Advice to Management

    employ more people


  7. "Marketing Executive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing Executive in Royal Leamington Spa, England (UK)
    Current Employee - Marketing Executive in Royal Leamington Spa, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Big international company with well-established reputation. Vibrant, dynamic and positive work environment and great talent within the teams.

    Cons

    There are challenges related to tight budgets for certain projects.

    Advice to Management

    Implementing improvements related to Talent Retention.

  8. Helpful (1)

    "Rapid deterioration"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Workforce Development Manager in Warwick, West Midlands, England (UK)
    Current Employee - Workforce Development Manager in Warwick, West Midlands, England (UK)
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Aga Rangemaster (More than 8 years)

    Pros

    Company management are approachable and with such a flat management structure the variety of activities within each role is very broad indeed.

    Culture is traditional and paternalistic which is both a benefit and a curse!

    Cons

    Antiquated systems, and long serving managers with lack of vision.

    No investment where needed and new owners are likely to exacerbate the situation by squeezing harder. This will lead to a deterioration before any improvements can be felt.

    Advice to Management

    refocus investment in people and in equipment, generate a level of excitement that is severely lacking at the moment. All changes in the business should be embedded through better communication


  9. "Why yes - Why not"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at Aga Rangemaster full-time

    Pros

    Nice place to work ... very friendly colleagues ...Flexible rotas, homy ambiance exciting products to sell . Definitely these are the pros of this company

    Cons

    Basic Pay that doesn't help to wake up very happy in the morning.No incentives , bonuses . No training that could help you advance in career .

    Advice to Management

    Missing the structure to promote and give the right acknowledge to employers. Very old fashion company structure ,needs a bit of American- Canadian concept to bring it to the present


  10. Helpful (1)

    "Varied role some lovely people great products. Lacking direction, employee benefits nil"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Royal Leamington Spa, England (UK)
    Current Employee - Anonymous Employee in Royal Leamington Spa, England (UK)
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Aga Rangemaster full-time

    Pros

    The brand and the products are of excellent quality, there are some lovely loyal employees, the location is convenient to walk into town.

    Cons

    The business is directionless. A 1970's management style is employed by some middle managers. Many long-serving employees are reluctant to embrace change and generally have a negative outlook. Repercussions for poor performance, nil, repercussions for excelling, nil, benefits are appalling and need reviewing. Complexity rules, making the whole organisation feel like sort of organised chaos. IT systems are spasmodic and outdated and there is a lack of coherence in how policies are applied across the sites.

    Advice to Management

    Have a root and branch review of how a modern company operates and emulate this, or promulgate the confusion that reigns. AGA and Rangemaster are two companies pretending to act as one, this needs to stop, and more clarity and joined-up thinking across the various sites needs to be applied.


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