Arrowhead Insurance Reviews | Glassdoor

Arrowhead Insurance Reviews

Updated February 11, 2018
25 reviews

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3.2
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Chris L. Walker
11 Ratings

25 Employee Reviews

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  1. "Business Systems Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Systems Analyst in San Diego, CA
    Current Employee - Business Systems Analyst in San Diego, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Arrowhead Insurance full-time (Less than a year)

    Pros

    -True definition of work life balance
    -Growth opportunity
    -Full autonomy
    -Great management
    -Talented and smart coworkers
    -Ocean view from the office
    -Exciting work
    -25 days off from the first day of being salaried

    Cons

    -Not many
    -The list of Cons won’t negate any of the positives
    -Sometimes it feels that you’re always in the 6th gear

    Advice to Management

    Continue to provide opportunities to those that are ambitious and driven to make a lasting change and to continuously add value.


  2. "Customer Service Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Arrowhead Insurance full-time (More than 8 years)

    Pros

    Small company relationships are still available in spite of recent take over

    Cons

    Customer Service Supervisor inconsistent, slightly incompetent, moody. Underwriting director unaware of supervisors shortcomings or too busy to notice and retrain

    Advice to Management

    Retrain supervisors of customer service

  3. Helpful (1)

    "Underwriter"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Underwriter in Overland Park, KS
    Current Employee - Underwriter in Overland Park, KS
    Doesn't Recommend
    No opinion of CEO

    I have been working at Arrowhead Insurance full-time (Less than a year)

    Pros

    The people, underwriting bosses are great!

    Cons

    underpaid compared to other companies. Instead of giving promotions they tend to look outside the company.

    Advice to Management

    Look inside the company whether than outside, you have great people that will leave.


  4. "Underwriter"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Underwriter in Overland Park, KS
    Current Employee - Underwriter in Overland Park, KS
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Arrowhead Insurance full-time (More than a year)

    Pros

    Doesn't micromanage. Laid back leadership.

    Cons

    The training needs more development.


  5. Helpful (1)

    "Senior Accountant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Accountant
    Former Employee - Senior Accountant
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Arrowhead Insurance full-time

    Pros

    Co-workers/peers are great to work with

    Cons

    Minimal training, development and career progression goals and programs for employees


  6. "Worked for 2 1/2 years found somewhere else."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Underwriting Assistant in Overland Park, KS
    Former Employee - Underwriting Assistant in Overland Park, KS
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Arrowhead Insurance full-time (More than a year)

    Pros

    People are awesome to work with and when they do company events they are a blast! The facility could use some work especially the bathrooms.

    Cons

    No one is held accountable for their work load and pay is not adequate for the job being performed. Benefits are not that good.


  7. Helpful (1)

    "Account Executive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive in Jersey City, NJ
    Current Employee - Account Executive in Jersey City, NJ
    Doesn't Recommend
    Negative Outlook

    I have been working at Arrowhead Insurance full-time (Less than a year)

    Pros

    Work from home, car allowance, no weekends, decent benefits, flexibility in schedule

    Cons

    poor training, no warm leads, internal resources are not helpful, learn as you go and hope you learn environment, no structure, quoting systems are dated, no consistency in ANYTHING, very difficult to get "book of business" and renewal commission questions answered.

    Advice to Management

    Invest in the "World Class Training" that was promised during the interview. Be honest with potential candidates about the overall company and its current structure and the turnover. Orientation should be within the first 2 weeks not months later.

  8. "Not the Best"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Commercial Lines Account Manager in San Diego, CA
    Former Employee - Commercial Lines Account Manager in San Diego, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Arrowhead Insurance full-time (More than a year)

    Pros

    Off early before a holiday, great work stations, fun co-workers.

    Cons

    Management immature. No training for new people. Expectations not always realistic.

    Advice to Management

    Train your leaders how to talk to people!


  9. "Account Executive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Executive in Denver, NC
    Former Employee - Account Executive in Denver, NC
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Arrowhead Insurance (More than a year)

    Pros

    access to Zurich Insurance programs and direct markets products
    good benefits plan
    Some access to Brown and Brown programs

    Cons

    National Management team but with large regional regional management structure ; especially insensitive markets in North Carolina and similar states
    Need more access to Brown and Brown programs

    Advice to Management

    Listen to their field sales representatives, set up smaller management groups within their huge Regional system


  10. "account executive"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    company car, benefits package is decent

    Cons

    no support for new people

    Advice to Management

    develop training program


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