Arrowhead Insurance Reviews | Glassdoor

Arrowhead Insurance Reviews

Updated August 16, 2018
29 reviews

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3.2
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Chris L. Walker
13 Ratings

29 Employee Reviews

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  1. "It's been a great work place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Diego, CA
    Current Employee - Anonymous Employee in San Diego, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Arrowhead Insurance full-time (More than 3 years)

    Pros

    Health benefits & 5 weeks DTO every year - very good! C-suite involvement: getting much better. Lots of growth, new programs developing, continuing to hire. In my group, my new boss is outstanding. Very personable, caring, checks in consistently to see how I'm doing. MUCH better than the last one! Work-life balance is also outstanding.

    Cons

    Now that the old dept. head is gone - I can't think of any. Life is good!

    Advice to Management

    Thanks for listening. Allow dept. heads the flexibility to let staff telecommute more if their job allows for it


  2. "Underwriter"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Arrowhead Insurance full-time

    Pros

    Great work life balance and team morale.

    Cons

    Lean company management culture.

    Advice to Management

    invest in better benefits

  3. "Management across the board is terrible"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Overland Park, KS
    Former Employee - Anonymous Employee in Overland Park, KS
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Arrowhead Insurance full-time

    Pros

    Company has a charity committee that raises money for a specific local organization. I enjoyed the members on my team and the support that we all had for each other. It was easier to go to them for assistance than it was to go to your manager.

    Cons

    Management does not care - coworker was called incompetent to do their job. They act like it is a burden to speak with them unless they are your favorite (which is very clear to everyone on the floor who they are) HR does not care to have a conversation with you unless you are management, ignores you even when its just the two of you in the elevator. Also, does not take anything you have to say seriously and will ignore any claims you make with her. The company is going through some tough times - lots of turn over, loss of business and have to outsource a lot of their work to China. Progression in the company is blocked at every corner. You may or may not get a bonus each year, depends on how the company did that year - 2017 bonus was not given to everyone - only specific individuals got one. I could go on, but there really is to many cons that outweigh the pros. It's unfortunate because it could really be a great place to work and used to be when i first started.

    Advice to Management

    Listen to your employees. We are the ones that get the business out the door. We have real voices, opinions and concerns that need to be addressed. Show support, care and compassion for your employees and they will in turn produce more results.


  4. "Improvement Needed"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Overland Park, KS
    Current Employee - Anonymous Employee in Overland Park, KS
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Arrowhead Insurance full-time (More than 3 years)

    Pros

    Good benefits and compensation.

    Cons

    Management tends to only engage with employees when a negative situation arises and needs to be addressed.

    Advice to Management

    Promote the work life balance that the company states it has. Accept employee feedback without taking it personal. Treat employees with respect.


  5. "Business Systems Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Systems Analyst in San Diego, CA
    Current Employee - Business Systems Analyst in San Diego, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Arrowhead Insurance full-time (Less than a year)

    Pros

    -True definition of work life balance
    -Growth opportunity
    -Full autonomy
    -Great management
    -Talented and smart coworkers
    -Ocean view from the office
    -Exciting work
    -25 days off from the first day of being salaried

    Cons

    -Not many
    -The list of Cons won’t negate any of the positives
    -Sometimes it feels that you’re always in the 6th gear

    Advice to Management

    Continue to provide opportunities to those that are ambitious and driven to make a lasting change and to continuously add value.


  6. "Customer Service Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Arrowhead Insurance full-time (More than 8 years)

    Pros

    Small company relationships are still available in spite of recent take over

    Cons

    Customer Service Supervisor inconsistent, slightly incompetent, moody. Underwriting director unaware of supervisors shortcomings or too busy to notice and retrain

    Advice to Management

    Retrain supervisors of customer service


  7. Helpful (1)

    "Underwriter"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Underwriter in Overland Park, KS
    Current Employee - Underwriter in Overland Park, KS
    Doesn't Recommend
    No opinion of CEO

    I have been working at Arrowhead Insurance full-time (Less than a year)

    Pros

    The people, underwriting bosses are great!

    Cons

    underpaid compared to other companies. Instead of giving promotions they tend to look outside the company.

    Advice to Management

    Look inside the company whether than outside, you have great people that will leave.

  8. "Underwriter"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Underwriter in Overland Park, KS
    Current Employee - Underwriter in Overland Park, KS
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Arrowhead Insurance full-time (More than a year)

    Pros

    Doesn't micromanage. Laid back leadership.

    Cons

    The training needs more development.


  9. Helpful (1)

    "Senior Accountant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Accountant
    Former Employee - Senior Accountant
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Arrowhead Insurance full-time

    Pros

    Co-workers/peers are great to work with

    Cons

    Minimal training, development and career progression goals and programs for employees


  10. "Worked for 2 1/2 years found somewhere else."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Underwriting Assistant in Overland Park, KS
    Former Employee - Underwriting Assistant in Overland Park, KS
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Arrowhead Insurance full-time (More than a year)

    Pros

    People are awesome to work with and when they do company events they are a blast! The facility could use some work especially the bathrooms.

    Cons

    No one is held accountable for their work load and pay is not adequate for the job being performed. Benefits are not that good.


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