Arthritis Foundation Reviews | Glassdoor

Arthritis Foundation Reviews

Updated August 16, 2017
75 reviews

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2.4
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Arthritis Foundation President & CEO Ann Palmer
Ann Palmer
33 Ratings

75 Employee Reviews

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Pros
Cons
  • Very little training and little support on the national level (in 5 reviews)

  • Valuable programs and services slashed (in 3 reviews)

More Pros and Cons

  1. "Development Manager"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Arthritis Foundation full-time

    Pros

    Flexibility in my work schedule

    Cons

    Management, lack of resources and development, no room for growth


  2. "Focus on fundraising"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Arthritis Foundation full-time

    Pros

    Programs for kids with arthritis

    Cons

    Focus on fundraising, decreasing interest in services, frequent changes in structure and positions by the home office;

    Advice to Management

    Return to your roots

  3. "Financial analysts"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Arthritis Foundation full-time

    Pros

    Great work life balance

    Cons

    Not much opportunity for growth

    Advice to Management

    Find a single voice


  4. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend

    I have been working at Arthritis Foundation full-time

    Pros

    Get cause to help the millions of people living with arthritis and good life/work balance

    Cons

    Low pay, continuous change and reorganization.


  5. Helpful (3)

    "Development Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Community Development Manager in Bloomington, IL
    Former Employee - Community Development Manager in Bloomington, IL
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Arthritis Foundation part-time (Less than a year)

    Pros

    Working with the community and families of JA is an amazing experience! Increasing awareness of arthritis was a great experience as well.

    Cons

    Lack of training, and support in the "virtual" environmental. Inconsistent objectives and strategies with unattainable timelines.
    I was shocked at the disorganization and lack of fundamental principles the Arthritis Foundation has in place. It explains their low rating as a charitable organization.

    Advice to Management

    Understand that you are not the American Heart Association, please find your niche as a chronic illness philanthropy and work from there. Putting unrealistic goals on your staff increases turn over.
    You are losing the support of large communities and therefore their funding by pulling your presence out with your new structure.


  6. Helpful (4)

    "A sinking ship."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Arthritis Foundation full-time (More than 3 years)

    Pros

    Engaged patients and SOME passionate staff.

    Cons

    Senior leadership. Every interaction with the senior leadership team leaves you feeling disrespected. Employees are treated with disdain and every email correspondence drips with condescension. There's no investment in the employees, which is leading to people jumping ship left and right. Senior leadership makes questionable and very reactionary decisions. The organization when through some re-branding and restructuring so some hiccups can be understood ..but when will the bleeding stop? It didn't over the years I was there.

    Advice to Management

    Invest in your employees and treat people with respect.


  7. Helpful (6)

    "Don't be fooled..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Arthritis Foundation full-time (More than 3 years)

    Pros

    Great volunteers and mission.

    Cons

    The AF is a sinking ship. Management is insisting that current employees place good reviews to counter reality.

    Advice to Management

    This organization cannot be fixed by a few suggestions. A complete cultural and management change is essential to getting the Af righted.

  8. Helpful (8)

    "Fake reviews from fake leadership"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Could be many but the senior team has destroyed the culture and the morale.

    Cons

    Former coworker told me all the positive reviews here are being made by current staff who are being asked to boost ratings. Disgusting.

    Advice to Management

    Stop all the faking and get to real work.


  9. Helpful (5)

    "Executive Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Executive Director
    Former Employee - Executive Director
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Arthritis Foundation (More than 5 years)

    Pros

    People living with this horrible disease (RA) that inspire staff. Committed volunteers.
    A mission that could change millions of lives.

    Cons

    This is one of the most "messy" organizations I had work for, the senior leadership are completely out of touch with what’s going on with the field. Just the fact that the area VP don’t live in the area that they supervise, it’s a waste of money. Financial sound organizations require that staff lives where they managed, but not AF. Also, the salaries they paid if you are part of the chosen ones are very generous. To pay a Director more than $75,000 while this person has ONE event raising $40,000 it’s unheard of in any non-profit. Salaries of the CEO, the senior leaders and “their” friends are irresponsibly high given the state of the org.
     That needs to change. It’s revolving door, employees are constantly leaving the organization due to the leadership management.
    This is a toxic culture that senior leaders created and encourage.

    Advice to Management

    AF needs a stronger CEO that should clean house and start new. You should take a look at your Area Directors and see the way some of them treat their staff. The staff has nowhere to go because you cannot trust HR with confidentiality. You need to hold yourselves accountable instead of blaming the field for the lack of fundraising, it’s hard to work in an toxic environment such as this, therefore AF is constantly losing employees.
    People living with arthritis and donors should be your priority.


  10. Helpful (4)

    "It's not a new regime... CEO there since 2013"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Region Executive
    Former Employee - Region Executive
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Arthritis Foundation full-time (More than 10 years)

    Pros

    Volunteers, the people we served and passionate staff.

    Cons

    Ann Palmer has been the CEO since 2013! "It's a new day" mantra began four years ago. It's not a new day. It's all just sad. Ethically I couldn't stomach the senior leadership. They treated people horribly and were unprofessional. As a manager I did not feel that was a motivating tactic. Turnover is okay, but they are hemorrhaging. New people come and quit just as quickly as the old are leaving. Look at the number of job openings and ask yourself why. Over 200 people have left since the "new day" mantra began. Operations were in such disarray that it was a challenge for the field to operate professionally. The CEO is very phony to the donors, because she needs their contributions, but she'll be the first to make unprofessional remarks about those same donors. Unprofessional is an understatement. "It's a new day." is more like a never ending bad groundhogs day for the people still there.

    Advice to Management

    Management knows it all. They even spread an email around saying Glassdoor doesn't matter, because one of their paid vendors said only extreme reviews are posted. Well, it's not like this is Yelp and 8 family/friends of the competitor logged in to bash them... there are 73 reviews . You can only change/grow/improve if you don't think you are perfect already.


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