AudioCodes Reviews | Glassdoor

AudioCodes Reviews

Updated Jan 2, 2020

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3.9
75%
Recommend to a Friend
79%
Approve of CEO
AudioCodes Chairman, President, and CEO Shabtai Adlersberg
Shabtai Adlersberg
26 Ratings
  1. "Great industry and company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Support Renewals Specialist in Raleigh, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AudioCodes full-time for more than a year

    Pros

    Telecom is a great industry to work in.... It's growing and AudioCodes is on the forefront of growth

    Cons

    AudioCodes is old school in many of its practices which may lead to them falling behind competitors as time moves forward

    AudioCodes2019-11-22
  2. "Learning curve"

    StarStarStarStarStar
     

    I have been working at AudioCodes

    Pros

    Perks of learning a lot in terms of gaining knowledge and nice people to work with

    Cons

    Not upto salary expectations. Work is a lot.

    AudioCodes2019-12-10
  3. "Good stable employer. Tools and technological environment are a bit outdated but the human material is great."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Professional Services in Raleigh, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at AudioCodes full-time for more than 5 years

    Pros

    - Stability - Good place to acquire voip and network technological knowledge

    Cons

    - Benefits could be better - Need to recruit more young engineers

    Advice to Management

    Clearer career paths and better compensation

    AudioCodes2019-06-25
  4. "Services"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Research Triangle Park, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AudioCodes full-time for more than 5 years

    Pros

    Positive working environment, supportive management, good products, great team to work with

    Cons

    need to focus more on documentation and formalized sharing of knowledge among sales and services - along with marketing

    AudioCodes2018-07-18
  5. Helpful (2)

    "No pay/pain no gain"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Field Applications Engineer in Jersey City, NJ
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at AudioCodes full-time for more than 3 years

    Pros

    Open Technologies. Good entry to VoiP world. Some flexibility on work/life balance.

    Cons

    The amount of work for support is unequivocally not in line with remuneration. Upward mobility is rather tight due to limited US opportunities and corporate strategy seems to be centered towards Israel workforce enhancements. Working remotely has an adverse effect on visibility and it is compounded by trying to support several products where little training is offered by HQ. Extremely high stress environment. The culture is well.. no culture. It is almost as if HR tries to appease support employees with a once a year yacht dinner.

    Show More

    Advice to Management

    Invest in your employees or the attrition rate will continue to go higher.

    AudioCodes2017-07-19
  6. "Good stepping stone"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Middletown, NJ
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at AudioCodes full-time for more than 3 years

    Pros

    Great technologies and middleware products Good Donuts once a month Great peers

    Cons

    Salary Substandard Israel owned company where deep product knowledge to do your job is on a "need to know basis". Very little upward mobility in the US (great if you reside in Israel) Loads of work and stress No PBO/MBO Work atmosphere is bland.

    Advice to Management

    Implement a systematic value added benefit to your employees such as PBO's.

    AudioCodes2017-06-16
  7. "Global Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at AudioCodes full-time

    Pros

    Very employee focused. Great products. Good service and support

    Cons

    Little growth potential if you want to move within the company

    AudioCodes2017-04-06
  8. "Good potential but can be frustrating"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales in New York, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at AudioCodes full-time

    Pros

    Great technology. Good supply chain. Above average quality of employees. Impressive network of strategic partners. Good pay and benefits.

    Cons

    Lots of constant pressure. Lack of communication between HQ in Israel and US offices. Not enough respect for customers. Tech support so-so.

    Advice to Management

    Put customers ahead of technology. Work harder to motivate your employees.

    AudioCodes2015-02-02
  9. "Great company , great products"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AudioCodes full-time for more than 8 years

    Pros

    Very loyal, management knows industry.

    Cons

    need to get a better marketing program

    Advice to Management

    need to get a better marketing program

    AudioCodes2013-12-16
  10. "good company with excellent culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Annonymus 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AudioCodes full-time for more than 3 years

    Pros

    good company with excellent products, talented people with good opportunities for carreer growth dedicated people with a good atmosphere;no politics

    Cons

    salaries are average vs the market,not all policies in place and employees have to navigate for support from time to time.

    Advice to Management

    keep the good atmosphere and enhance the communication

    AudioCodes2013-12-09
Found 45 reviews