AudioCodes Reviews | Glassdoor

AudioCodes Reviews

Updated June 15, 2017
28 reviews

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Full-time Part-time

3.0
Star Star Star Star Star
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AudioCodes Chairman, President, and CEO Shabtai Adlersberg
Shabtai Adlersberg
16 Ratings

28 Employee Reviews

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  1. "Good potential but can be frustrating"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales in New York, NY
    Former Employee - Sales in New York, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at AudioCodes full-time

    Pros

    Great technology. Good supply chain. Above average quality of employees. Impressive network of strategic partners. Good pay and benefits.

    Cons

    Lots of constant pressure. Lack of communication between HQ in Israel and US offices. Not enough respect for customers. Tech support so-so.

    Advice to Management

    Put customers ahead of technology. Work harder to motivate your employees.


  2. "Good stepping stone"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Middletown, NJ
    Former Employee - Anonymous Employee in Middletown, NJ
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at AudioCodes full-time (More than 3 years)

    Pros

    Great technologies and middleware products
    Good Donuts once a month
    Great peers

    Cons

    Salary Substandard
    Israel owned company where deep product knowledge to do your job is on a "need to know basis".
    Very little upward mobility in the US (great if you reside in Israel)
    Loads of work and stress
    No PBO/MBO
    Work atmosphere is bland.

    Advice to Management

    Implement a systematic value added benefit to your employees such as PBO's.

  3. "Not good any more. Dirty office politics"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Don't Ask Don't Tell in Somerset, NJ
    Former Employee - Don't Ask Don't Tell in Somerset, NJ
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at AudioCodes full-time (More than 5 years)

    Pros

    Some cool technology to learn, most people are friendly. The benefits are relatively generous though the salary is low.

    Cons

    Many early era talented developers left, only mediocre Jewish descents are in charge of management. A few of them with indecent work ethnic, faking the test result is only one example. The former QA manager works for Vidyo now.

    Advice to Management

    Prey, is Jewish God more mercy than others?


  4. Helpful (1)

    "Eventful"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Vice President Sales in New York, NY
    Former Employee - Vice President Sales in New York, NY
    No opinion of CEO

    Pros

    Excellent codec development and inventory skills

    Cons

    extremely poor internal communications between corporate and the field


  5. "Good learning experience but very bad management team"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Systems Test Engineer in Plano, TX
    Former Employee - Systems Test Engineer in Plano, TX
    Doesn't Recommend
    No opinion of CEO

    Pros

    Good place to start if you are a fresher.Losts of opportunity to learn the voip technology and pick up key skills.

    Cons

    Very bad pay and no pay increase.

    Advice to Management

    Need to appreciate their employees with good recognition and pay.


  6. "Not a great place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineer in Plano, TX
    Former Employee - Software Engineer in Plano, TX
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Learned a lot here about software development etc.

    Cons

    This isn't a stable company(with layoffs galore) and the upper management(Israel) don't have a clue how to run a company and are not ambitious at all. It was and will remain a mediocre company without much to look forward too.

    Advice to Management

    I don't know where Audiocodes stands, it seems to me that they're not ambitious and are just following the crowd. They're a lot of good people here who can be very creative.


  7. "The real skinny."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Developer in Plano, TX
    Current Employee - Developer in Plano, TX
    Doesn't Recommend
    Disapproves of CEO

    Pros

    So far their paychecks clear at the bank. they allow a flexible work schedule. Most of the people there are very nice to work with.

    Cons

    They are an Israel headquartered company so there is a large language and cultural divide. They made some pretty bone-headed decisions that led to the demise of several product lines. True to their culture they are penny wise - pound poor, they try to save money - and kill employee moral - by cutting back on drinks and food in the break area yet allow large cash holes go un-attended. Apparently their due-dilligance prior to acquisitions wasn't what it should have been.

    Advice to Management

    Listen to the people in "the trenches" not just managers. Spend some bucks on marketing. Try to figure out what the customer REALLY wants, make the decision, and STICK WITH IT!

  8. "An extremely cost conscious company"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Engineer in Plano, TX
    Current Employee - Engineer in Plano, TX
    Doesn't Recommend
    Approves of CEO

    Pros

    Pros: The company has been able to be profitable in times of economic downturns to the economy and the industry. The ability to focus on sales per quarter is primary and has enabled the company to be profitable. AudioCodes is a recognized leader of the VoIP and MediaGateway space.

    Cons

    Cons: The focus on a per-quarter basis prevents the ability to effectively anticipate the market for strategic products and plan accordingly. Communication between corporate headquarters and remote sites is lacking. The benefits packages between divisions of the company are different between sites and sometimes within the same location. Communication with HR is lacking for remote sites. The sales staff and engineering departments are disjoint. At times the success and survival of a engineering organization is determined by the sales organization with little input or visibility to the engineering staff.

    Advice to Management

    Although, profitability is important and critical in this economic environment. It is also important to have a strategic vision that is communicated to the entire company, with a process in place to ensure that all aspects of the company are achieving both the short-term and the long-term goals. This includes a process to ensure that strategic products get sold and accountability is maintained for both the sales and the engineering staff. I believe that there is such a vision but that this vision is not communicated downwards by the senior management and that often this lack of communication results in various missed steps.


  9. "Global Sales"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at AudioCodes full-time

    Pros

    Very employee focused. Great products. Good service and support

    Cons

    Little growth potential if you want to move within the company


  10. "Great company , great products"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AudioCodes full-time (More than 8 years)

    Pros

    Very loyal, management knows industry.

    Cons

    need to get a better marketing program

    Advice to Management

    need to get a better marketing program


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