Axial Reviews | Glassdoor

Axial Reviews

Updated January 21, 2019
57 reviews

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3.2
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Peter Lehrman
44 Ratings

Employee Reviews

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Pros
  • "Product and Engineering are very tightly coupled" (in 3 reviews)

  • "Combine this with strong investors, awesome perks and a beautiful office and you've got an amazing place to work" (in 4 reviews)

Cons
  • "The CEO and senior management lie to employees and even to potential investors" (in 3 reviews)

More Pros and Cons

  1. "Business Development Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Development in New York, NY
    Former Employee - Business Development in New York, NY
    Recommends

    I worked at Axial full-time (More than a year)

    Pros

    Culture - the company's entrepreneurial culture encourages employees to take on new initiatives / collaborate across other teams which is great for exposure to different business segments and building new skill sets.

    Exposure - if you're client facing / on one of the go-to-market teams, you're in the best position in terms of exposure to deal origination within the private capital markets. Events are especially a great opportunity for Axial employees to build their network of senior level deal professionals from some of the top investment firms / i-banks within the lower middle market.

    Cons

    Infrastructure - if you're used to the beurocratic structure of a bulge bracket or a larger corporation, this is the complete opposite. Reporting is less clear, less hierarchal, and benefits are not as much of a strong suit but these are typical trade-offs when considering a opportunity within the start up world.


  2. Helpful (5)

    "Terrible Place To Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    I don't have to work here anymore

    Cons

    This company is a directionless mess and their business practices are dangerously close to fraudulent. Stay away at all costs. These guys will be out of business or in jail sooner or later.

    Advice to Management

    Change your name and flee the country.

  3. Helpful (2)

    "toxic work environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Axial full-time

    Pros

    hard to come up with any

    Cons

    Toxic work environment consisting of micromanagement and strong top down hierarchy. You're not encouraged to ask questions and it was hard to enjoy any part of my time here.


  4. Helpful (2)

    "Positive direction, with an uncertain future"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Axial full-time

    Pros

    Giff is a great VP of product, Ryan is a great VP of revenue. They are really leading the company in a positive direction. Snack game is on point, weekly catered lunches on Wednesday. Challenging product space.

    Cons

    Absentee CEO, and the company has an uncertain future.

    Advice to Management

    Make Giff CEO, he's pretty much doing the job anyway.


  5. "Solid Experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at Axial full-time

    Pros

    Fun work place and people

    Cons

    Unorganized when it comes to business plan


  6. "Business Development Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - BD Associate in New York, NY
    Current Employee - BD Associate in New York, NY
    Recommends
    Positive Outlook

    I have been working at Axial full-time (More than a year)

    Pros

    -Young, energetic, new leadership team
    -Ability to make yourself stand out in a meaningful way
    -Never a shortage of feedback and training
    -Feels like a family

    Cons

    -Everyone is learning at the same quick pace as the company is experiencing exponential growth, have to remember that and be patient.

    Advice to Management

    -Keep the vision that was part of the pivot in 2017, don't make the same mistakes (haven't since I've been here).
    -Never stop recognizing the efforts of your employees who are trying to crush it so that this company does too


  7. Helpful (9)

    "Awesome company helping the economy"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Development in New York, NY
    Former Employee - Business Development in New York, NY
    Recommends
    Negative Outlook
    Disapproves of CEO

    I worked at Axial full-time (More than 3 years)

    Pros

    this company is great because everyone gets so many perks and all the beautiful girls get to travel in a private jet. Peter has really done a great job at helping the economy and trickle down economics with the way all the investor funding is subsidizing our perks! I love this company.

    Cons

    well maybe there are too many to list but for starters senior management can help human resources do their job and prevent sexual harassment in the workplace

    Advice to Management

    Please stop wasting investor money

  8. Helpful (2)

    "Product Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product Manager
    Current Employee - Product Manager
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Axial full-time

    Pros

    I've been at Axial for over a year. From day one, I've loved coming to work, and that hasn't changed. This isn't to say the company hasn't had, or doesn't continue to have, issues. More on that below. But there are some serious upsides.

    Culture:

    - Great people work at Axial. I'm generally impressed with how sharp, how driven, and how invested in each others' success Axialites are.
    - No one enjoyed the restructuring in February, or the subsequent gutting of the marketing department (it's being rebuilt), but these choices did ultimately mean that Axial was stripped down to a group of passionate high performers.
    - The VP of Product during this time ended up taking a lot more responsibility than he had initially signed up for, as department after department came under his purview (engineering, supply, marketing). No one thought this was ideal, but it was borne out of necessity and has been largely resolved (he still oversees engineering, but the engineers seem as content as I've ever seen them).
    - Unlimited vacation (people do use it)
    - Free lunch on Wednesdays
    - Nicely stocked kitchen, always lots of snacks, and cold brew
    - Beautiful office in a great location
    - Beer cart comes out at 4:00 on Fridays (non-alc beverages too)
    - New VP of Sales is energized and experienced beyond what Axial is used to

    Product and Engineering:

    - We've emerged from a 7 month refactoring project which simplified our tech stack and sped up the pace of development significantly. When I arrived, we were releasing after hours, once every two weeks, at best. We now do 2-4 daytime release per week.
    - That project gave product and design room to get ahead. We are being smarter about how we learn and build than the organization was in years past. We aim to challenge & validate our assumptions through experiments and research.
    - The app is more beautiful, elegant, and intuitive than ever before.
    - The space / problem we're in / trying to solve is complex, but we care that engineers understand what they're working on, outside of the code. Engineers sit in on customer research calls, and are regularly invited to design and feedback sessions.
    - Engineering morale had gotten way, way down during the re-factoring project. I won't go into the reasons why, but suffice it to say that it's no longer an issue.
    - As far as resource allocation: when I arrived, this company was VERY sales and customer support heavy. This was a mistake. We needed to be prod-eng driven so we could deliver that product-market fit we need to survive. This has changed. Product and Engineering play a much more central role now.

    Cons

    - I think the biggest problem we currently face is the rate of employee attrition. Many people who've been with us for years are taking off, whether they've lost faith in the organization, they're ready for the next thing, it isn't offering the structure, support, opportunities they're after, etc. These are all legitimate issues which are converge in the real problem of low retention. We are getting by, but it's an expensive issue.

    - In order to get a major release out in June, the product team made some ruthless decisions about scope. There are a lot of basic things that our users expect to be able to do, but are still unable to do. We've been fixing this all summer, but it means we've been in a reactionary mode, fixing bugs and building no-brainer features rather than focusing on solving newer, more interesting problems.

    - The brand has perpetually struggled to establish itself with the authority it needs to disrupt the world we're trying to disrupt. There are some good headwinds, but all too often we have heard that we do not have a good enough reputation for our target market to want to use us. Much of this was our own fault and involves lessons we've learned from and corrected for, some is structural and may change with time.

    - We're moving offices. Arguably a pro for the company because of how much we'll be saving in rent, but this will be a place with fewer conference rooms, no library, a slightly less convenient location, and certainly not the same breathtaking views. We'll adjust but no one is excited for the move beyond the fiscal standpoint.

    - The People Ops (HR) team is scaling down. We're going from a team of three to a team of one. Again, it will work, but it is a noticeable loss.

    - We've had some people in leadership positions who did not deserve them. This was damaging on a big scale. Thankfully, those people are no longer in place.

    Basically, some legitimate issues, but nothing lethal at the moment. It is still possible that Axial can straighten out the balance sheets and find a way to survive. In the meantime, we are running lean. Those who have weathered the transition have come out a little burnt and jaded, but those who start fresh hit the ground running.

    Advice to Management

    - Keep making good hiring choices (you know this already). If we make a bad hire, let's part ways sooner rather than later.

    - Don't be afraid to break bad news to the company. We'd rather hear it upfront than through the grapevine.


  9. Helpful (8)

    "Sales wasteland"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    A solid group of coworkers, relative autonomy, free yogurt and hummus, centrally located.

    Cons

    - no formal sales training or mentoring
    - no real sales leaders
    - stale product, no meaningful enhancements in years, feedback goes into a black hole
    - we don't have an actual product demo, just slides - makes a pitch very difficult
    - zero marketing support
    - no engine to create prospect interest
    - current prospect base has negative view of Axial due to aggressive, highly questionable outreach tactics in years past
    - buy side feedback mainly focuses on limited, "cheap" deal flow

    Advice to Management

    - been around for 7 years and prospects still seem like they don't want our product with the difficulty of selling and retaining existing clients; would recommend revisiting drastic changes to the product or value you expect to deliver


  10. Helpful (1)

    "Great group of people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Axial full-time

    Pros

    Axial employees are a great group of people -- they're smart, driven, and fun to be around. The current group shows a lot of promise and is dedicated to growing the company and making it to the next level. There have been multiple new hires who have stirred up excitement and seem to be ready to dive in head first.

    Cons

    Because the company has gone through a lot of changes over the past 6 months, there's still room to improve the lower-than-normal moral.