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BackCheck Reviews

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2.7
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Dave Dinesen
11 Ratings

21 Employee Reviews

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  1. Helpful (1)

    "HR Interviewer"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at BackCheck full-time

    Pros

    Awesome co-workers, possible to grow within the company. Good for recent graduates, and good for English speakers.

    Cons

    Management constantly measure work by productivity goals and quality to the point that you feel like if you mess up on thing your job is on the line. Once the company was bought and they did mass layoffs in Montreal, the quality and productivity went up in the office from a lack of constant pressure.

    Advice to Management

    Motivate your employees in other ways than constant pressure that job loss is a threat.


  2. "HR Interviewer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great management. Trainers and team leads are the best.

    Cons

    Work is repetitive and you always have to reach goals, which is motivating at first but once you reach your peak, that's it... there's nowhere else to go.

  3. "Data Management Coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Neutral Outlook
    Approves of CEO

    I worked at BackCheck part-time

    Pros

    Great location in dt Montreal.
    Worked with really great people.

    Cons

    Got acquired by Sterling- needed to downsize.
    Trainings were very intense- scared some people off.


  4. "dmc"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    I worked at BackCheck full-time

    Pros

    younger co workers, celebrations for peoples' birthdays, free use of kitchenware, sometimes there were team outings to boost morale

    Cons

    all about numbers and productivity - nothing else matters. you rarely get to know the higher ups of the company. you stick to your own department

    Advice to Management

    stop outsourcing your work to other countries


  5. "HR interviewer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Surrey, BC (Canada)
    Former Employee - Anonymous Employee in Surrey, BC (Canada)
    Doesn't Recommend

    I worked at BackCheck full-time (More than a year)

    Pros

    Casual Friday and many potluck

    Cons

    Managed by US. They don't understand the Canadians.

    Advice to Management

    Only profit matters. Time is money.


  6. Helpful (1)

    "HR Interviewe"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Human Resources Interviewer in Montreal, QC (Canada)
    Former Employee - Human Resources Interviewer in Montreal, QC (Canada)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at BackCheck part-time (More than 3 years)

    Pros

    Very flexible hours. Great environment for students or grads right out of school.

    Cons

    Zero chance of moving up. Zero stability. Laid off entire montreal office because sterling infosystems told them to

    Advice to Management

    Scrap management and start fresh


  7. "Great place to start"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Dmc in Surrey, BC (Canada)
    Current Employee - Dmc in Surrey, BC (Canada)
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    A great place to start your career post university. The pay isn't that great, but you'll get great experience that you can transfer to another role or job eventually.

    Cons

    The salary is on the lower side.

  8. "Repetition, repetition, repetition."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Verification Specialist/Human Resources Interviewer in Surrey, BC (Canada)
    Current Employee - Verification Specialist/Human Resources Interviewer in Surrey, BC (Canada)

    I have been working at BackCheck full-time (More than a year)

    Pros

    People working there are very nice and great to work with.
    They try to make it a little more fun by organizing snack days, birthday treat days and monthly social...
    You hardly ever have to do overtime

    Cons

    very little pay, but lots of work.
    training is very backed up, so you have to do the same repetitive work everyday for a few months (if lucky) until you can be trained on one thing.
    sort of a dead-end job if you join as a verifications specialist, because the company is pretty well settled now and little moving up to management.

    Advice to Management

    Please pay people what they deserve


  9. "Great people, disorganized company."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Client Services Executive in Montreal, QC (Canada)
    Former Employee - Client Services Executive in Montreal, QC (Canada)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at BackCheck full-time (More than 3 years)

    Pros

    The people that work in the Montreal office are beyond awesome. It's one of the only reasons I stayed as long as I did. The pay is decent as well and the company culture is okay.

    Cons

    The company is very disorganized and hierarchal, there was no structure and it was confusing at times to know who to go to. There is absolutely NO career advancement possible.

    Advice to Management

    The executives need to get more in touch with their employees.


  10. "Only worth it to get experience right out of school"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Surrey, BC (Canada)
    Current Employee - Anonymous Employee in Surrey, BC (Canada)
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at BackCheck full-time (More than a year)

    Pros

    Some good people work here, friendly and smart. You can wear what you like, within reason. That's about it.

    Cons

    Terrible management on both sides of the office. With very little exceptions everyone in middle (managers) to upper (Avp) management started between around 2005-2008 when the company began to get big. They dont have experience outside of this company and no leadership credentials at all, and don't know how to lead a team. But that's just the start:

    despite what their job postings say there is not much opportunity to grow unless you have been here for many many years

    Middle of nowhere location with no amenities at all.

    They expect college degrees for all new hires but pay very poorly even for specialized positions. Expect a pay increase of 25-50 cents a year if you're lucky. You are never recognized or appreciated at this company.

    You're expected to fulfill a mountain of orders quickly and precisely, you barely have time for anything else. Meanwhile you can see managers and TLs gossiping and taking 20 minute coffee breaks all the time. This gives a very bad impression of the company's values to its employees.

    Very very low morale in operations departments, the pulse of the company. People try to hide their disappointment but the conversations away from supervisors are always depressing...

    As mentioned the growth spurt already happened. Don't expect to progress here, and they are unwilling to help you learn new skills. Being bought by Sterling has done nothing for our welfare either

    if you decide to leave the company there is a good chance that before your last day they will bring 2-3 people to your desk, tell you to pack up your things and escort you out of the building. It is embarrassing and you don't have a chance to say bye to friends you've known sometimes for years

    Advice to Management

    There needs to be a review and greater accountability of managers and AVPs here, they are inexperienced, arrogant, and don't care about the wellbeing of employees


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