Baker Installations Reviews | Glassdoor

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Baker Installations Reviews

Updated January 8, 2018
27 reviews

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2.8
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Frederick Baker
14 Ratings

27 Employee Reviews

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  1. "Baker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    I worked at Baker Installations full-time

    Pros

    Decent pay and decent benefits

    Cons

    Long hours and upper management.


  2. "Cable Installation"

    StarStarStarStarStar
    Former Employee - Cable Technician in Canonsburg, PA
    Former Employee - Cable Technician in Canonsburg, PA
    Approves of CEO

    I worked at Baker Installations full-time (Less than a year)

    Pros

    Nice people and easy to work with!

    Cons

    Long hours almost no time to do anything else but work!

  3. "More than meets the eye......"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Dispatcher
    Former Employee - Dispatcher
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Baker Installations (More than 8 years)

    Pros

    You can pick up a pay check. Depending on the office you work from your experience may be slightly better. I did not have the opportunity to work within every system.

    Cons

    Management is disconnected from the employees and profit driven in destructive self serving ways. There is lots if nepotism and you are encouraged to be dishonest to meet deadlines and time frames. The company culture if ten promotes scapegoating the wrong people and shifting blame. Many employees lack professionalism and the company seems to be alright with sexual harassment. I could go on and on about how morally bankrupt and underhanded things are at this company. It is not a place you want to work for any amount of time.

    Advice to Management

    I don't think there is anything the could do short of cleaning house in much of management and shifting the company's culture drastically. In the long term I suspect they will survive, but only by bending rules and exploiting their employees and relationships within the cable industry.


  4. "Great company!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good work environment. Competitive pay. Great upper management and communication. Company supplied tools, vehicle and gas card. Get to take the truck home at night.

    Cons

    Working long hours. No 401k. No set finish time. No vending machine in the office or warehouse

    Advice to Management

    Add a 401k program.


  5. "Supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Baker Installations full-time

    Pros

    Fair and reasonable senior management team always considering family first when making work life decisions, companm vehicle huge plus

    Cons

    Client relationships can be straining at time, overall need to be flible to work days and hour, weekends, holidays a must except Christmas


  6. "When some say, "You didn't build that" The Baker Boys did, with true American Grit!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Employee in Philadelphia, PA
    Current Employee - Employee in Philadelphia, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Baker Installations full-time (More than 5 years)

    Pros

    No cost ride to and from work. Flexible scheduling. Satisfying work. Tools and training provided. Excellent experienced Managers who have actually completed THOUSANDS of work orders! Able to inspire greatness with coaching, developing, inspiring, hands on approach. Inclusive workplace that is fair and proud to represent work force. A ONE THOUSAND DOLLAR REFERRAL BONUS! Great place to really show your craftsmanship and attention to details.

    Cons

    Clients can be unreasonable at times, which can be persuaded to a Win-Win with the experience of the Managers. Unable to control the weather. Unable to control others, but with a profound positive approach to anything undesirable, YOU, can easily overcome many objections, as people just want to be satisfied and listened to.

    Advice to Management

    Continue to grow and enhance skill sets of all techs. Stay looking ahead for opportunities thru technology, like Optical Network Maintenance, network management, system/network security, Cloud Storage Options, un-hackable severs, and plant stability. Help Clients do more for less with encryption and modulation to get more with the limited bandwidth that most Clients have. Continue to provide a GREAT PLACE TO WORK!


  7. Helpful (3)

    "The. Worst. Job. I. Ever. Had!!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cable Technician in Cleveland, OH
    Former Employee - Cable Technician in Cleveland, OH
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Baker Installations full-time (Less than a year)

    Pros

    None. I've noticed some reviews have included being given a work truck and gas card as pros but since you can't use your work truck off hours and the gas card for your own vehicle, i just view them as tools.

    Cons

    The three months I spent at Baker felt more like three years. In that short span of time two people quit and two were fired, so turnover is high and understandably so. Management is dishonest, incompetent and self serving. Expect to work between 60-75 hrs a week, so forget any kind of social life. Training is inadequate and the jobs you are given Time Warner in house doesn't want because there in low income and public housing areas.
         Pay is hourly with a chance to bonus if you complete a certain number of weekly units and meet Bakers BS metrics. In other words, don't expect to bonus out for your first few months or even longer. You will be charged for any lost or stolen equipment so be careful. One misplaced cable box can cost $500 or more and Baker will take every penny out of your paycheck, even though all equipment is insured. As for equipment, the boxes are never programmed at the shop so a lot of time is wasted on job sites waiting for modems and cable boxes to download software, making your day longer. There are no paid holidays and benefits are mediocre.
         Take this job if you are in desperate of a paycheck but get out once you find a better job, which should be easy, like I did.

    Advice to Management

    Stop taking advantage of and ripping off your employees by charging them for misplaced items.

  8. Helpful (1)

    "Good start in the industry but nothing else"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    No opinion of CEO

    I have been working at Baker Installations (More than 3 years)

    Pros

    Benefits
    leaves you alone
    field work

    Cons

    poor middle management
    no annual review or advancement
    pay based on unit values minus overtime
    unrealistic expectations for job completions due to constant restrictions created by management so that if there is an acurance it is the employees fault for not following these ridiculous procedures

    Advice to Management

    start paying employees on experience and performance. unit structure pay is B.S. Have anual employee reviews and pay accordingly!!!


  9. Helpful (2)

    "It's a job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Company truck/fuel, company tools, company cell phone. No management watching you if you keep your nose clean.

    Cons

    Low pay for work being done. No scheduled lunch breaks. Expensive health insurance. Long hours (6 days @ 9 hours or 5 days @ 12 hours). Little to no advancement. No holidays off or holiday pay.

    Advice to Management

    5 day shifts at 8 hours a day. Provide the tools your employees need when they need them. Give them the holidays off (July 4th, Thanksgiving, etc). Give them competitive pay and you will keep them longer.


  10. Helpful (1)

    "Cable Tech"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cable Tech in Cleveland, OH
    Current Employee - Cable Tech in Cleveland, OH
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Baker Installations full-time (Less than a year)

    Pros

    Good people, but really out for themselves. Company vehicle, no gas on your dime.

    Cons

    Invest your pay check into gear you need to make money for them. Not into your life or family. Plus no life because of hours and faulty time warner equipment. Time Warner pushes the jobs they don't want for their in house techs on Baker. Plus crap pay for what is expected...

    Advice to Management

    Pay your employees more for their efforts and risks, give better time frames, up unit pay, money and time off is far from worth the work put in, and time away from home. Plus lack of holidays...


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