Basware Reviews | Glassdoor

Basware Reviews

Updated August 17, 2017
113 reviews

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3.6
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Vesa Tykkyläinen
7 Ratings

113 Employee Reviews

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Pros
  • work life balance is a big benefit because of no micromanagement and flexible work option (in 20 reviews)

  • Great work environment, friendly colleagues (in 14 reviews)

Cons
  • Only Money orient and cost cutting (in 4 reviews)

  • There are no cons regarding this company (in 4 reviews)

More Pros and Cons

  1. Helpful (1)

    "Solution Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Solution Consultant in Chicago, IL
    Current Employee - Solution Consultant in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Basware full-time (More than 5 years)

    Pros

    Endless opportunity to influence product direction and deliver exceptional value to clients. Work/life balance is great. Team collaboration is a great part of teh culture no matter which time zone you are in. Benefits are better than industry average.

    Cons

    Identifying appropriate product experts at times takes longer than expected though typical with large multinational companies

    Advice to Management

    Keep the lines of communication as open as they are currently


  2. "Great Place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Basware full-time

    Pros

    Great work environment, friendly colleagues. Good work-life balance. Lots of holidays. Weekends not very busy most part of year.

    Cons

    Sometimes difficult to work when some people are not as dedicated to work as others.

    Advice to Management

    Provide more encouragement to team members. More guidance on career path.

  3. Helpful (8)

    "Stay Away - Company is in a Downward Spiral"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Vice President in New York, NY
    Former Employee - Vice President in New York, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Basware full-time (More than 10 years)

    Pros

    There is generally a good work life balance.

    Cons

    Basware is a struggling company that is going in the wrong direction. While others in the industry (Coupa, Ariba, TradeShift, etc) grow and expand, Basware is struggling to stay relevant. Financial results have not been good and the company has been trying to do everything it can to prop them up. Last fall they laid of 10% of the non-Indian work force, roughly 130 people, worldwide and many internally believe if financial results do not improve, more layoff rounds will follow.

    The current executive management team has no P2P industry experience and it shows. Product development and innovation has lagged and the effects can be seen in the lackluster sales. Customer satisfaction NPS scores are horrible and, not surprisingly, the company struggles to find P2P references anywhere in the world.

    In North America, apart from one person, the management team that helped produce four years of increasing sales from 2012 – 2015 is all gone. The NA sales team has had more than 50% turnover in the past six months. Seven sales people were laid off, these were in addition to the layoffs mentioned above, and another three or four in sales chose to leave on their own, including the two regional VPs of sales. The 2016 acquisition of Verian in North America has not worked out well. The hoped-for synergies have not materialized, If anything, sales, morale and country leadership have all suffered as the 2016 and Q1 results have shown. Basware in North America remains a company divided.

    Advice to Management

    Senior Management needs to be held accountable for their results. Granting yourself stock options while 95+% of the employees get nothing is not the way to win the hearts and minds of your employees. Turnover is high and experienced employees are leaving for good reasons, you need to figure this out before it is too late.


  4. Helpful (2)

    "Own worst enemy"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Vice President in New York, NY
    Former Employee - Vice President in New York, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Basware full-time (More than 5 years)

    Pros

    People, potential, customers, commitment of staff.

    Cons

    Management, poor vision, poor compensation, no empathy.

    Advice to Management

    Listen to you people, hold yourselves accountable.


  5. "Account Executive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Great point solution for invoice automation

    Cons

    struggles with P2P strategy


  6. Helpful (3)

    "Great Concept, Horrible Execution"

    StarStarStarStarStar
    Former Employee - Anonymous Employee in Chicago, IL
    Former Employee - Anonymous Employee in Chicago, IL
    Doesn't Recommend
    Neutral Outlook

    I worked at Basware full-time (Less than a year)

    Pros

    There are some very nice and professional people here. Very small company.

    Cons

    No defined process and management is not nice.


  7. Helpful (1)

    "Partner Sales Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends

    I have been working at Basware full-time

    Pros

    The Basware brand is recognized as the global leader in P2P solutions. It is an exciting growth organization, and truly a wonderful and challenging place to work. Basware has a great company culture, and attracts bright, talented and dedicated employees. I thoroughly enjoy working with my colleagues and the executive management team!

    Cons

    I've only been at Basware for a couple of months...and haven't identified any 'cons' at this point.

  8. Helpful (2)

    "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Consultant in Chicago, IL
    Current Employee - Senior Consultant in Chicago, IL
    Recommends

    I have been working at Basware full-time (More than 5 years)

    Pros

    You probably can't find another job with same degree of freedom - management at all levels really believe in you, so no micro management here.

    Team spirit is very high and my colleagues always seems to have time when I ask for help.

    People often work from home Monday, Thursday and Friday which of course reduces the weekly commuting

    Cons

    Training is not prioritized very high in Basware and especially training in software products outside Basware is difficult to get approved


  9. "Great place to work. Wonderful people!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Stamford, CT
    Current Employee - Anonymous Employee in Stamford, CT
    Recommends

    I have been working at Basware full-time (Less than a year)

    Pros

    Excellent Leaders in the US. They are very supportive and provide excellent guidance. They genuinely care about the employees. Excellent flexibility and benefits.

    Cons

    There are always growing pains but management in the US is working hard to correct those pains.

    Advice to Management

    Continue to support the employees.


  10. "Great place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Parsippany, NJ
    Current Employee - Anonymous Employee in Parsippany, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The people at Basware are intelligent, enthusiastic and great to work with. We work alot and support each other. Every year gets better and better!

    Cons

    I have no complaints about Basware. I work hard and enjoy what I do here.

    Advice to Management

    The Basware Management team members are positive and offer employees support, guidance, respect and trust. They inspire their teams to succeed.


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