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      Benson

      Engaged Employer

      Benson reviews

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      3.5

      64% would recommend to a friend

      (137 total reviews)
      avatar

      Brian Benson

      76% approve of CEO

      55% positive business outlook

      Ratings by category

      3.8

      Diversity & inclusion

      3.7

      Culture & values

      3.5

      Work/Life balance

      3.4

      Senior management

      3.3

      Compensation and benefits

      3.3

      Career opportunities

      Benson has an employee rating of 3.5 out of 5 stars, based on 137 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Benson employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      137 reviews
      5.0
      May 5, 2026

      Supportive company with great company culture with room for improvement

      Anonymous
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Fast paced, growing company, huge on improving its culture & benefits. - One of the fewer companies who are transparent with company financials. - CEO is always available and reachable; passionate and extremely raw and transparent about the company. - Client satisfaction is extremely important, and it shows in the expectations needed for all departments. - A company that truly does give back to the community through its non-profit partnerships. - Plenty of company events and volunteer opportunities. - Always making improvements to existing workflows to make it easier for everyone involved. - A lot of room to make mistakes and learn from your errors. - Supportive management all-around across departments (personal experience from reporting to 3 different managers across 2 departments) - Company believes in employee growth and is always providing opportunities to cross-train and assist with other teams. - Plenty of work to go around; lots of opportunities to make real impact in the company. - Hybrid/Remote opportunities for certain roles.

      Cons

      - I think when starting here, if you are not familiar with the print/sign industry-- there may be a slight learning curve, but the organization does an amazing job with training and keeping that an open-mind for newer people. - A lot of different product lines to keep aware of; can be overwhelming at first. - Some workflows/systems are still a little bit dated and could benefit from more modernization. - Plenty of work to go around (some teams handle larger clients than others).

      avatar
      Benson Response
      3w
      Thank you for taking the time to share your experience and for being a valued member of the Benson team. We truly appreciate your thoughtful feedback and are grateful for your recognition of our culture, leadership transparency, community involvement, and commitment to employee growth and development. We are happy to hear that you have experienced supportive leadership across departments and opportunities to learn, grow, and make an impact within the organization. As a growing company, we know there are always opportunities to improve, and we appreciate your honest perspective regarding the learning curve within the print and sign industry, evolving workflows, and the need for continued modernization. We understand that the fast-paced nature of our business and the variety of products and client needs can feel overwhelming at times, especially for newer team members. Feedback like yours helps us continue refining our training, systems, and processes to better support our teams while maintaining the high level of service our clients expect. We are grateful for your contributions to Benson and for recognizing the efforts being made to continuously improve both the team member and client experience. Our goal is to foster an environment where team members feel supported, challenged, and empowered to grow professionally while contributing to meaningful work. For any additional comments or suggestions, please contact the Human Resources department at humanresources@yourbenson.com.
      5.0
      Mar 26, 2026

      Supportive team culture and great place to work!

      Client implementation
      Recommend
      CEO approval
      Business Outlook

      Pros

      I work alongside an incredible group of people who are consistently supportive, collaborative, and genuinely invested in one another’s success. Being part of a team that is not only high-performing but also uplifting makes a meaningful difference in the day-to-day experience, and I truly value contributing to that kind of environment. One of the most rewarding aspects of my role is seeing the direct impact of our work. We’re able to help simplify and streamline our clients’ processes, and it’s fulfilling to know that what we deliver creates real, tangible value for them. Client visits are a great extension of that—we have the opportunity to build strong relationships, showcase our expertise, and demonstrate how partnering with Benson can be both a strategic investment and a long-term success. The company also does a great job of fostering a positive culture. From a thoughtful holiday shutdown between Christmas Eve and New Year’s Day to engaging employee events throughout the year, there’s a clear emphasis on balance. There’s an understanding that while we’re here to deliver results, it’s just as important to create space to connect, celebrate wins, and enjoy the work we do together.

      Cons

      Some of the tools we use don’t always integrate seamlessly, which can slow things down. Some processes are still evolving, so there’s opportunity to improve efficiency and consistency.

      avatar
      Benson Response
      2mo
      Thank you for taking the time to share such a thoughtful and detailed review. We’re happy to hear how much you value the supportive and collaborative team environment; it’s something we work hard to cultivate and it’s great to see that reflected in your experience. It’s especially meaningful to hear that you find fulfillment in the impact of your work and in building strong client relationships. Helping our clients succeed is at the core of what we do, and it’s rewarding to know that connection comes through in your day-to-day role. We also appreciate your recognition of our efforts to create a positive and balanced workplace culture. From our holiday shutdown to employee events throughout the year, we strive to provide opportunities for our team to recharge, connect, and celebrate together. Thank you as well for your feedback around tools and evolving processes. We recognize there’s always room to improve in these areas, and we’re actively working to enhance efficiency and integration as we continue to grow. We’re happy to have you as part of the team and appreciate the impact you make every day. If you ever have additional feedback to share, we encourage you to reach out to our Human Resources department at humanresources@yourbenson.com.
      2.0
      Feb 2, 2026

      Benson

      Customer service coordinator ii
      Recommend
      CEO approval
      Business Outlook

      Pros

      Hybrid / work from home. Nice people for the most part.

      Cons

      Low pay, small annual merit raises that don't account for the increased cost of living. Pushing for more work without any reward other than *maybe* a $200 bonus once a quarter.

      avatar
      Benson Response
      4mo
      Thank you for taking the time to share your review of Benson on Glassdoor. We appreciate your feedback and your acknowledgment of the flexibility offered through our hybrid work environment, as well as the positive relationships you experienced with colleagues. We also take seriously the concerns you raised regarding compensation, merit increases, and workload expectations. We understand that competitive pay, meaningful rewards, and sustainable workloads are important factors in employee satisfaction and overall well-being. Feedback like this helps inform our ongoing evaluation of compensation practices, goal-setting processes, and ways we can better support work/life balance across the organization. We value open and candid input and encourage current and former employees to share feedback directly so we can better understand individual experiences and identify opportunities for improvement. If you are open to providing additional comments or feedback, we encourage you to reach out to our Human Resources department at humanresources@yourbenson.com.
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      Glassdoor has 144 Benson reviews submitted anonymously by Benson employees. Read employee reviews and ratings on Glassdoor to decide if Benson is right for you.