Benson Reviews | Glassdoor

Benson Reviews

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Found 27 reviews

2.6
StarStarStarStarStar
Rating TrendsRating Trends
40%
Recommend to a Friend
38%
Approve of CEO
Benson CEO Brian Benson
Brian Benson
3 Ratings
  1. "ok place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Approves of CEO

    I have been working at Benson full-time

    Pros

    gym is free and the company pays for one day work

    Cons

    upper management minus the owner he's a great guy

    Advice to Management

    Find quality upper management who are NOT your friends and this place will go far

    Benson2019-05-16
  2. "Funny"

    StarStarStarStarStar
      Former Employee - Anonymous Employee 

      I worked at Benson full-time

      Pros

      Free coffee and coke as they promote

      Cons

      If you are bored and want to make friends, this is the perfect place for you. Daily gossip and drama with fake friends will make your life fulfilled. The only thing they spend money on is their office to make their business look legit. And the only reason their business (owner & mgmt ppl) make revenue is by paying employees minimum wage hourly. The management makes a big deal if you work overtime 30 mins. Pretty interesting...

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      Benson2019-04-20

      Benson Response

      April 22, 2019Senior Director of Marketing

      Thank you for your feedback. We are committed to creating a comfortable, transparent and collaborative environment for our associates. I’m glad to hear you enjoy some of the perks of the office but am disappointed to hear about your overall experience. I would like to address a ...

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    • "You’re Better off Flipping Burgers..."

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Client Service Coordinator in Atlanta, GA
      Doesn't Recommend
      Negative Outlook
      No opinion of CEO

      I worked at Benson full-time for more than a year

      Pros

      They try to provide “perks” that don’t amount to anything but are nice: breakroom, “fun” events throughout the year, gym, etc.

      Cons

      This company is a perfect fit for someone who is looking to collect a paycheck every 2 weeks. If you’re looking for an actual career, don’t bother. There is no real support from your “manager” or those who you think you’d be able to go to in times of need. There are many “cliques” within different departments which causes stress on everyone. The company lets customers pretty much run them in circles. The perfect quote...

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      Advice to Management

      - Provide better training for your employees - Show your employees that you actually care about them besides gimmicks like beer carts - Provide an experience for your employees that will allow them to be better for your customers - Improve the culture by getting rid employees and leaders who insist on placing the blame on others

      Benson2019-04-13

      Benson Response

      April 25, 2019Senior Director of Marketing

      Thank you for your feedback. I really appreciate you taking the time to provide feedback and would like to respond to few of the areas you mentioned: • Associate Perks: I’m glad to hear you enjoy some of the perks we provide and would love your suggestions on what works and ...

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    • Helpful (3)

      "Don’t come work for this company."

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Project Coordinator in Alpharetta, GA
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I have been working at Benson full-time for more than 2 years

      Pros

      Coke freestyle machine, gym, and really nice people to work with

      Cons

      This company is being run to the ground. They stopped caring about us and now they only care about clients. Teams are drowning in work and they are not given the amount of people to help with the projects. This place lost a lot of people since the new year and they haven’t replaced any. Their solution is to move people between team so they can save on labor cost. This is a joke of a company to work for. They will always...

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      Advice to Management

      Get your teams help, hire people to fill all the empty seats in the building. Stop caring about clients more than you care about your teams.

      Benson2019-03-26

      Benson Response

      April 3, 2019Payroll/HR Admin

      We are genuinely disheartened to hear how unsatisfied you are with your experience at Benson. As the CEO, it’s my goal to provide a fun, challenging and rewarding work atmosphere. We are very happy to hear you enjoy the employee perks in the breakrooms, the free gym, and that you ...

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    • "Amazing atmosphere"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Purchasing Coordinator in Alpharetta, GA
      Recommends
      Neutral Outlook
      No opinion of CEO

      I have been working at Benson full-time

      Pros

      Big family environment. Everyone works as a team and is so nice. Benson is big on positivity and learning from mistakes. Management is very helpful as long as you are up front with them. Great benefits and the nicest office with tons of amenities. They do tons of extra things to show their employees they are appreciated.

      Cons

      CEO is constantly restructuring the business and likes to do everything now. Leaves employees feeling confused about their role and their futures.

      Benson2019-01-18

      Benson Response

      April 3, 2019Payroll/HR Admin

      We are thrilled to receive this five-star review and thank you for taking the time out of your day to provide us with feedback. As the founder and CEO, our culture is very important to me and is the cornerstone of our brand. I'm happy to hear you feel the overall family environment ...

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    • Helpful (2)

      "project manager"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee 
      Doesn't Recommend
      Negative Outlook

      I have been working at Benson full-time for more than 2 years

      Pros

      fun events, good paid holidays off

      Cons

      terrible pay, bad upper management

      Advice to Management

      Invest in good people

      Benson2018-11-09
    • Helpful (6)

      "If it looks to good to be true..."

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - CSE in Alpharetta, GA
      Doesn't Recommend
      Negative Outlook
      Approves of CEO

      I have been working at Benson full-time for more than 6 years

      Pros

      The people I work with. They are what make my day and make it bearable. The work itself is not hard. It’s the work load that is awful. They can’t keep people in their seat long enough to lighten the load. They try to do fun things, olympics, beer cart Friday, etc. that was nice.

      Cons

      You are expected to bend over backwards and kiss .... to please the customers. I get that we are to provide service to them but the way some of these customers treat the benson employees... it’s unreal. DO NOT get me started on upper management. Brian is amazing, and then it goes downhill from there. The right side of the building is favored. Meanwhile those in studio and CE are slaving away not being compensated for...

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      Advice to Management

      Find new upper management. Be passionate about your employees Realize that we are working as hard as we can. Pay attention to your employees. Bad management is making everyone leave. That should Tell you something .

      Benson2018-11-09
    • Helpful (1)

      "Operations Coordinator"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee in Alpharetta, GA
      Recommends
      Positive Outlook

      I worked at Benson for more than 2 years

      Pros

      Upper management were very helpful, considerate and coworkers were very nice.

      Cons

      None - keep up the good work Benson!

      Advice to Management

      None - keep up the good work!

      Benson2018-09-24
    • Helpful (6)

      "Good vision. Poor execution."

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee in Alpharetta, GA
      Doesn't Recommend
      Negative Outlook
      No opinion of CEO

      I have been working at Benson full-time

      Pros

      Great family atmosphere aside from upper management. Coworkers make working at Benson bearable. Perks like Beer Cart Friday which is typically every few months and an outdoor break area with ping pong table and cornhole.

      Cons

      -No defined career path. Benson isn’t focused on developing talent they have in the building. -Limited opportunity for career advancement unless you are a direct favorite of the leadership team. Promotions at Benson aren’t typically based on merit as much as they are based on pure luck and/or being friends with someone on leadership team. -Compensation is extremely low for the workload and expectations. Leadership...

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      Advice to Management

      Reevaluate the leadership team (this opinion is shared by many) as parts of it are what is preventing the company from taking off. GENUINELY care about all of your employees rather than a select few and those on the executive side of the building. Listen to your employees. The chatter throughout the building about people looking elsewhere for an opportunity is loud and very real. Either management has no idea or knows...

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      Benson2018-10-22
    • Helpful (6)

      "Get it together"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee 
      Doesn't Recommend
      Negative Outlook

      I worked at Benson full-time

      Pros

      They try to do fun things and build positivity with teams

      Cons

      Management is terrible. Everyone in upper management has their own agenda and they don’t hear or care about your concerns. Employee morale is at a constant low and even new employees feel and notice this. When you bring this up or try to defer from the “positive” track, you’re chastised and basically blacklisted by upper management. Opinions of people not in upper management are not valued or listened to... they do try...

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      Advice to Management

      Get it together and actually listen to your employees... you want to be the best and go above and beyond client expectations but the reason you’re here is your employees... pay attention... listen.

      Benson2018-09-30
    Found 27 reviews