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      Benson

      Engaged Employer

      Benson reviews

      Supportive team culture and great place to work! - Client Implementation Benson Employee Review

      5.0
      Mar 26, 2026
      Client implementation
      Recommend
      CEO approval
      Business Outlook

      Pros

      I work alongside an incredible group of people who are consistently supportive, collaborative, and genuinely invested in one another’s success. Being part of a team that is not only high-performing but also uplifting makes a meaningful difference in the day-to-day experience, and I truly value contributing to that kind of environment. One of the most rewarding aspects of my role is seeing the direct impact of our work. We’re able to help simplify and streamline our clients’ processes, and it’s fulfilling to know that what we deliver creates real, tangible value for them. Client visits are a great extension of that—we have the opportunity to build strong relationships, showcase our expertise, and demonstrate how partnering with Benson can be both a strategic investment and a long-term success. The company also does a great job of fostering a positive culture. From a thoughtful holiday shutdown between Christmas Eve and New Year’s Day to engaging employee events throughout the year, there’s a clear emphasis on balance. There’s an understanding that while we’re here to deliver results, it’s just as important to create space to connect, celebrate wins, and enjoy the work we do together.

      Cons

      Some of the tools we use don’t always integrate seamlessly, which can slow things down. Some processes are still evolving, so there’s opportunity to improve efficiency and consistency.

      avatar
      Benson Response
      2mo
      Thank you for taking the time to share such a thoughtful and detailed review. We’re happy to hear how much you value the supportive and collaborative team environment; it’s something we work hard to cultivate and it’s great to see that reflected in your experience. It’s especially meaningful to hear that you find fulfillment in the impact of your work and in building strong client relationships. Helping our clients succeed is at the core of what we do, and it’s rewarding to know that connection comes through in your day-to-day role. We also appreciate your recognition of our efforts to create a positive and balanced workplace culture. From our holiday shutdown to employee events throughout the year, we strive to provide opportunities for our team to recharge, connect, and celebrate together. Thank you as well for your feedback around tools and evolving processes. We recognize there’s always room to improve in these areas, and we’re actively working to enhance efficiency and integration as we continue to grow. We’re happy to have you as part of the team and appreciate the impact you make every day. If you ever have additional feedback to share, we encourage you to reach out to our Human Resources department at humanresources@yourbenson.com.

      Explore other reviews about Benson

      5.0
      May 5, 2026
      Anonymous
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Fast paced, growing company, huge on improving its culture & benefits. - One of the fewer companies who are transparent with company financials. - CEO is always available and reachable; passionate and extremely raw and transparent about the company. - Client satisfaction is extremely important, and it shows in the expectations needed for all departments. - A company that truly does give back to the community through its non-profit partnerships. - Plenty of company events and volunteer opportunities. - Always making improvements to existing workflows to make it easier for everyone involved. - A lot of room to make mistakes and learn from your errors. - Supportive management all-around across departments (personal experience from reporting to 3 different managers across 2 departments) - Company believes in employee growth and is always providing opportunities to cross-train and assist with other teams. - Plenty of work to go around; lots of opportunities to make real impact in the company. - Hybrid/Remote opportunities for certain roles.

      Cons

      - I think when starting here, if you are not familiar with the print/sign industry-- there may be a slight learning curve, but the organization does an amazing job with training and keeping that an open-mind for newer people. - A lot of different product lines to keep aware of; can be overwhelming at first. - Some workflows/systems are still a little bit dated and could benefit from more modernization. - Plenty of work to go around (some teams handle larger clients than others).

      avatar
      Benson Response
      2w
      Thank you for taking the time to share your experience and for being a valued member of the Benson team. We truly appreciate your thoughtful feedback and are grateful for your recognition of our culture, leadership transparency, community involvement, and commitment to employee growth and development. We are happy to hear that you have experienced supportive leadership across departments and opportunities to learn, grow, and make an impact within the organization. As a growing company, we know there are always opportunities to improve, and we appreciate your honest perspective regarding the learning curve within the print and sign industry, evolving workflows, and the need for continued modernization. We understand that the fast-paced nature of our business and the variety of products and client needs can feel overwhelming at times, especially for newer team members. Feedback like yours helps us continue refining our training, systems, and processes to better support our teams while maintaining the high level of service our clients expect. We are grateful for your contributions to Benson and for recognizing the efforts being made to continuously improve both the team member and client experience. Our goal is to foster an environment where team members feel supported, challenged, and empowered to grow professionally while contributing to meaningful work. For any additional comments or suggestions, please contact the Human Resources department at humanresources@yourbenson.com.
      1.0
      Jan 20, 2026
      Project coordinator
      Recommend
      CEO approval
      Business Outlook

      Pros

      PTO is good and some of the team members are really nice and turned out to be friends for life.

      Cons

      Where to start!!! You will be lied to a lot. CS and their directors and crazy. They are more of a dictatorship than actually leadership. In 2025 we were told we wouldn’t be coming back to the office at all. In the the end of 2025 we were told that we would be returning to the office. Later we find out some people have special privileges that don’t require them to be in office at all. They like to play games with a company hired to improve culture but it is mostly a scam. Half of the company does not care about what the hired culture has to say. They used to have employee appreciation week, but that went away too. They use us to do everyone’s job, including accounting .

      avatar
      Benson Response
      4mo
      Thank you for taking the time to share your feedback. We’re genuinely sorry to hear that your experience at Benson did not meet your expectations. We do appreciate you acknowledging the positive aspects of your time here, including PTO benefits and the meaningful relationships you built with teammates. Building strong connections and supportive teams is something we strive for, and it’s encouraging to hear that this was part of your experience. We also want to acknowledge the concerns you raised around communication, workplace consistency, and recognition. For clarity, all positions at Benson that are hired as hybrid roles include in-office expectations that may evolve over time based on business needs and operational considerations. We understand that changes to these expectations can be frustrating, particularly when they feel unexpected or inconsistent, and your feedback highlights the importance of clear and timely communication as these decisions are made. Additionally, we heard the feedback regarding the cancellation of Employee Appreciation Week. We recognize how important employee recognition is and are happy to share that we are taking steps to address this by planning an Employee Appreciation Day later this year. We sincerely appreciate your candid perspective. Feedback like yours is invaluable as we continue to improve how we communicate, lead, and support our team members. If you would like to share additional comments or insights, we encourage you to reach out to our Human Resources team at humanresources@yourbenson.com. Your input helps guide our ongoing efforts to strengthen our culture and team member experience for everyone.
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