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Best Practices Reviews

16 reviews

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3.4
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Chris Bogan
15 Ratings

16 Employee Reviews

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  1. Helpful (1)

    "Great small research and consulting firm to learn, grow, and work directly with Fortune 100 clients"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Practices full-time

    Pros

    I have worked at Best Practices, LLC for several years and have had a very positive experience. Working at Best Practices provides tremendous exposure to business research, management consulting, marketing, sales, and client relations - all with some of the largest and fastest growing healthcare and pharmaceutical companies in the world. Though challenging, this is definitely a job where younger associates can step in, learn the ropes, and thrive. Work hour expectations are quite reasonable, and management is often flexible in accommodating different employees and their life/work situations. Benefits and 401K are decent. Lots of great people as colleagues, with fun and collegial atmosphere. CEO is a dedicated and fair boss. Overall, a great place for someone to gain lots of experience in many different business areas. Self-starters and driven professionals will do very well.

    Cons

    The company uses a matrix job structure for some roles, which requires you to be disciplined in order to prioritize your time and effort. The company also specializes in the commercial side of the healthcare industry. Some may find it initially challenging to understand and work in this complex space, but there is a lot of support from more experienced staff.

    Advice to Management

    Stretch goals can sometimes seem too ambitious, although there has been positive movement in this area.

    Best Practices Response

    Jun 6, 2017 – CEO/Founder

    Thanks for your reflections as a veteran consultant in our company. We will keep working hard to fine-tune our cross-functional, matrix structure of teams and functions. I know it can at times be... More


  2. "Opportunities for Career Growth"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Practices full-time

    Pros

    Working at Best Practices for a number of years has allowed me to grow and develop a strong career path. The company recognizes talent and hard work and rewards accordingly. I enjoy having the freedom of interacting with clients on the phone and face to face. The management team is very supportive, and has an open door policy which allows communication between them and the staff.

    Cons

    Perhaps more time spent on training for new employees will help ensure their success. Also, there's no accountability with job performance, on all levels.

    Advice to Management

    Keep the lines of communication open with all employees as to not create the environment of favoritism.

    Best Practices Response

    May 30, 2017 – CEO/Founder

    I appreciate your thoughtful comments and positive words. I'm happy that the company's career path planning and development systems have worked well for you! I hear your comments that we must... More

  3. Helpful (2)

    "Nothing but a semi-decent stepping stone"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Inside Sales Associate in Chapel Hill, NC
    Former Employee - Inside Sales Associate in Chapel Hill, NC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Best Practices full-time (More than a year)

    Pros

    Zero training and you literally have to pay for help-to maybe grab a sale. Positive results of this-when u get a good job u will appreciate it. Hours are very acceptable and some of the people are nice enough-just watch out for the snakes.

    Cons

    Where do I start? This is an extremely dis-honest, demeaning, partial and back stabbing mentality company. Ancient CRM system the owner refuses to properly update or replace. "Leads" in system are so old the bouncebacks after an email campaign are ridiculous. Very stingy owner-do not expect leads as there is zero lead generation. If one does come through that is decent, even when it is assigned to you, one of the upper management team members will have already stolen it by the time you get it since a certain person in particular has complete access to the back end not to mention the company inbox. So if u can manage to get past all this and finally snag a sale, then u will find your commission is passed around like a bag if chips to various depts, co-workers (whose job it is to do help and research anyway) until u r left with at best 25% of your original take. Forget bringing these issues to the attention of anyone-they already know and condone it.

    Advice to Management

    Care about more people other than a select two or three and stop being so stingy. Get out of your own head and listen to others for a change.

    Best Practices Response

    May 30, 2017 – CEO/Founder

    Thank you for taking time to share your experiences and critique. I appreciate your taking time. It pains me when sales professionals don't make it in our company. Because Sales has clear... More


  4. "Great place to learn and grow in the healthcare industry"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Practices full-time

    Pros

    People are given the chance to tackle many different roles and explore what makes the pharma industry tick. Access to work with executives at a variety of companies and to see firsthand the issues that affect their work. Open family-first culture.

    Cons

    Self-starters and people that are willing to do more than one job will do best here.
    Does have a flat structure that limits chances for promotion which can be frustrating.

    Advice to Management

    Set goals for teams and people and hold them accountable. Listen to staff when concerns are raised. Encourage people to try new things.

    Best Practices Response

    Apr 28, 2017 – CEO/Founder

    Thanks for taking time to share your experience and perspectives. Your observations seem very thoughtful both about our strengths and weaknesses. As head of the company, I am always interested in... More


  5. "Good company and nice people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I have been working at Best Practices part-time

    Pros

    Very supportive for what you want to do

    Cons

    Could be more professional on the research

    Best Practices Response

    Feb 7, 2017 – CEO/Founder

    Thanks for taking time to share your experience. I'm glad that you have felt supported and valued during your part-time work experience through our internship program! That is rewarding to hear... More


  6. "Yikes"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Be aware- These positive reviews had to be written by the owner of this company or one of his cronies.

    Cons

    Do not do it. Work life balance is non existent, you can grow if you're willing to lie and cheat your way to the top. As long as you can pull the wool over the eyes of upper management you'll be fine. If you like working in a micromanaged environment and enjoy that gut wrenching feeling of dread before walking into a building, Best Practices is the place for you.

    Advice to Management

    The CEO is a bright guy, the execution of the company is entirely half baked. Sell the company and reorg.

    Best Practices Response

    Feb 7, 2017 – CEO/Founder

    Thanks for speaking up -- even though it appears you didn't have a great experience at Best Practices. That saddens me. I sincerely want every employee here to feel that she or he is doing purposeful... More


  7. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    Pros

    Engaging Project Work and Clients

    Cons

    Can't think of any downside at the moment

    Advice to Management

    Keep Growing

    Best Practices Response

    Feb 7, 2017 – Vice President of Sales

    Thank you for your honest and candid feedback. Good luck in your future endeavors!

  8. Helpful (2)

    "A Great Place to Grow"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales in Chapel Hill, NC
    Current Employee - Sales in Chapel Hill, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Practices (Less than a year)

    Pros

    There are a number of pro's to working at Best Practices. The work we do here changes patients lives. It changes the way pharmaceutical, medical device, and other companies shape their processes through the process of benchmarking others. The work is compelling and it is nice to know that we have the opportunity to make a difference. This is a small company and in many ways our models are built in that way. Working here will teach you a lot about these industries and if you study you can be successful. 38,000 + benchmarks is a lot to learn but like anything the learning the products is the key toward success.

    Cons

    I don't think of cons necessarily. I think there are potential for area's that we could get more efficient or perhaps even just use new and innovative approaches. The information is difficult to learn but you need to know it before you sell. This is really where most people struggle if they don't want to invest the time.

    Advice to Management

    Stay the course, start new initiatives to change with the times. This is already happening, I have to fill in this block.

    Best Practices Response

    Feb 7, 2017 – CEO/Founder

    Thanks for your thoughtful and upbeat feedback. I'm happy that you've recognized how important is the work we do for clients. I join you in recognizing there are still so many places we aspire and... More


  9. Helpful (1)

    "Part Time employee"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Nice people but didn't have a lot of work to do

    Cons

    More organization needed
    Lack or professionalism

    Best Practices Response

    Feb 7, 2017 – CEO/Founder

    Thanks for taking a moment to share your experience. "People" is the first part of our corporate credo: "People, Service, Learning, Profit." I'm glad you found your colleagues here to be warm and... More


  10. Helpful (4)

    "Research"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Operations Research Analyst in Chapel Hill, NC
    Current Employee - Business Operations Research Analyst in Chapel Hill, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Practices full-time (More than 3 years)

    Pros

    The company is a small specialist boutique well known in its niche in healthcare. Employees get to work on projects of all types, interact with high-level client executives, engage in deep analysis, and see projects from start to finish. The company seeks to be "performance oriented." If you have ideas, you can pitch them and they will definitely be considered. I have worked on many issues inside and outside my exact job description. I have visited customer sites and attended high level executive meetings,which was pretty cool. The company values "being proactive." If you press forward with an idea or solution, you'll get to work on it and you'll advance in the company. If you require a lot of structure and direction, you may flounder.

    Cons

    The company seeks to be performance-oriented -- but it doesn't get rid of lower performing people as quickly as some would like to see. "Fairness" is a big theme in the company. But that has allowed some negative and low performing people to hide or hang around way too long. Also, the level of useful supervision is lite. You have to seek out guidance at times. You can't depend on daily or weekly meetings with your managers to provide that kind of guidance. The place is small and family-oriented, so you can get that type of job and career guidance pretty easily. But you have to seek it out. You also work on many different kinds of projects and activities. For people who are super structured and like to go deep on one thing, you'll be frustrated because you have to juggle multiple balls.

    Advice to Management

    You can be "fair" but still take action on non-performers and people who are "haters" much faster. Improve the performance review process.

    Best Practices Response

    Feb 7, 2017 – CEO/Founder

    Thank you for your thoughtful reflections on your work experience and our company. We'll continue to work hard on cultivating a performance-culture, where people's talents can shine, while we also... More


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