BestMark Reviews | Glassdoor

BestMark Reviews

Updated June 8, 2018
50 reviews

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Full-timePart-time

3.0
StarStarStarStarStar
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Ann Jennings
26 Ratings

50 Employee Reviews

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Pros
  • "The job was remote, so I could work from home" (in 4 reviews)

  • "They are one of the fastest paying Mystery Shopping companies out there" (in 4 reviews)

Cons
  • "Pay is nowhere near enough for what you have to do (Most shops take around 2 hours to complete the shop and questionnaire)" (in 4 reviews)

  • "21, but it took 4 1/2 hours for any normal person to do" (in 3 reviews)

More Pros and Cons

  1. "Great and easy to work with"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at BestMark part-time

    Pros

    Easy to work with staff, and very fast communication

    Cons

    there are none at this time


  2. "Fun for a while"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Mystery Shopper in Dayton, OH
    Former Employee - Mystery Shopper in Dayton, OH
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at BestMark part-time (More than a year)

    Pros

    Easy work
    You decide where to shop
    Pick your own schedule
    Mystery shopping is fun
    Can get some restaurant shops for date nights

    Cons

    Difficulty canceling shops
    Small reimbursement for in-depth research questions
    Overall though a easy way to earn a little bit of side cash.

  3. Helpful (1)

    "Quality Assurance Editor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Approves of CEO

    I worked at BestMark part-time

    Pros

    The job was remote, so I could work from home.

    Cons

    Heavy emphasis on part-time-- I often only got 2-3 hours of work a week, which didn't really make me think it was worth my time.

    BestMark Response

    Mar 1, 2018 – Account Executive

    Hello! Thank you for your feedback. As clearly communicated consistently throughout the application, hiring, training and work distribution stages, BestMark’s at-home Quality Editor position is a... More


  4. "great pay doing something you love"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at BestMark part-time

    Pros

    if you love shopping then this is for you

    Cons

    non cons at the time


  5. "Former Contractor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Crossing Guard in Odessa, TX
    Former Employee - Crossing Guard in Odessa, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at BestMark part-time (More than 3 years)

    Pros

    Was enjoyable for the first year, after that horrible.

    Cons

    Very horrible editors and team! I found a part time job within (1) day after they kicked me out of there system. Don't have to pay taxes and don't have any editors to answer to and treat me with disrespect. Make better money!!!!

    Advice to Management

    You need to take better time for the contracter and just don't kick them out of the system for no reason! The editors need to have better respect for the shopper and work with the shoppers!


  6. "Good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at BestMark part-time

    Pros

    Good company to work for

    Cons

    takes a long time to get paid

    Advice to Management

    Give people their money quicker


  7. Helpful (5)

    "Takes too long to get reimbursed or paid"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Cheyenne, WY
    Current Employee - Anonymous Employee in Cheyenne, WY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at BestMark part-time (More than a year)

    Pros

    Get services and meals free

    Cons

    Takes forever to get reimbursed after submitting your receipts.

  8. "Secret shopper"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Flexibility , fast payment, and good customer service.

    Cons

    Not many jobs in my area

    Advice to Management

    Get more businesses to use their service


  9. "GREAT"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Mystery Shopper in Worcester, MA
    Current Employee - Mystery Shopper in Worcester, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at BestMark part-time

    Pros

    Its fun and you can pick the jobs you want. You get to travel and meet people. Great job. Love it.

    Cons

    A lot of car dealerships.


  10. "Great!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Mystery Shopper in Taunton, MA
    Current Employee - Mystery Shopper in Taunton, MA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    I started doing mystery shops for BestMark a couple weeks ago and have done 4 jobs to date. I really enjoy it, just follow the instructions, take notes down as soon as you leave in case to refer back too and you should be fine. It's a fun way to earn some money. Important to be detail oriented also. Thank you for such a great opportunity!

    Cons

    Only thing I would say is a more variety of shops in my area, I get alot of car dealerships, but I hope as time goes by I'll get different types.

    Advice to Management

    I hope to see a more variety of local shops but besides that I have really enjoyed my experience so far!


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