BestMark Reviews

Pros

I started as a part-time Quality Assurance Editor and was then promoted to my current full-time position of Implementation Project Coordinator. In my role, I create and manage project materials and support our growing number of QA Editors and Mystery Shoppers. Some pros of working for BestMark: -Flexibility: As a QA Editor, you can take as little or as much work as you like. You are paid per project, which gives you a lot of control over how much you can make depending on your schedule with another job, school, etc. As a full-time salaried employee, there is still a great deal of flexibility, within reason, as long as you are reliable and accountable. -WFH Policy: All QA Editors work remotely, which is a huge bonus for a part-time job. For the in-house staff, there are several reasons why we may need to work from home occasionally or on a scheduled basis, such as due to long commute times or inclement weather, and BestMark is great at recognizing and accommodating that as well. All in-house staff have the ability to remote access their work computer and documents. -Busy Environment: There is always something to do, someone who needs help, a new client to set up, an email to respond to, and the list goes on. You're never bored, and there is plenty of opportunity to learn and take on a variety of projects. The staff is also very supportive of each other and will take the time to teach you something new or answer questions, so that you are able to do more on your own. -Transparent Business Model: We have regular company meetings for in-house staff, during which management presents and explains business-related progress, growth, goals, upcoming events, and even opportunities for improvement. We are encouraged to ask questions, and management is very open about where we are now as well as where we want to be.

Cons

-As a part-time QA Editor, my main frustration was with the amount I was getting paid per project versus the work that I put in. That said, management is very fair about taking this into consideration, and we do have processes in place to accommodate for projects that take more time than initially anticipated. You do need to be proactive about requesting additional pay in these instances, though. -When I first started as a full-time employee, there was not a lot of training in place. Fortunately, I was already familiar with the BestMark system and writing style from my QA position, so I was able to self-teach myself through trail-and-error for some things. I was also very proactive about asking for help (and then taking notes to ensure I could do it on my own in the future). New employees must have this proactive and quick-learning mentality. Although the staff is always willing to help and answer questions, none of us really have the time to teach the same task multiple times over.

Pros

Flexible. Can take as much work as is available.

Cons

Could pay better for work done.

Pros

Fast payments for work performed

Cons

Not enough jobs to go around for everyone