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BestMark Reviews
53 reviews
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Ann Jennings
28 Ratings
Pros
"The job was remote, so I could work from home" (in 4 reviews)
"They are one of the fastest paying Mystery Shopping companies out there" (in 4 reviews)
Cons
"It's generally not an office culture which supports a work/life balance" (in 3 reviews)
"Pay is nowhere near enough for what you have to do (Most shops take around 2 hours to complete the shop and questionnaire)" (in 4 reviews)
Helpful (1)
![BestMark Logo]()
"Great and easy to work with"
StarStarStarStarStarI have been working at BestMark part-time
Pros
Easy to work with staff, and very fast communication
Cons
there are none at this time
BestMark 2018-06-08 08:02 PDT![BestMark Logo]()
"Scheduler / Project Manager"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
Doesn't RecommendNegative OutlookDisapproves of CEOI worked at BestMark full-time
Pros
At this point, I have a hard time thinking of any.
Cons
There is a power hierarchy where client managers are treated much better, even though we are all equal according to the CEO.
Be prepared to no longer have a work/life balance. You will work weekends, over time and essentially have to be on call at any moment.
They give you outrageous clients to handle with strict rules and expect them to be completed by deadline, even though they aren't loaded into the system on time.
Even if the client load is too much or the client was loaded into the system late or incorrectly, it will be your fault that it wasn't completed on time.
If you receive a shopper email outside of your work hours, you are still expected to have answered it.
Company morale is at an all-time low because of over-working and under-paying.
The tools given to you to complete your task such as the campaign system hardly ever work properly.Advice to Management
Pay more attention to your scheduling deparment. They are the true backbone of your company. They are tired and miserable and one instance away from all quitting.
BestMark 2018-10-30 06:35 PDTHelpful (1)
![BestMark Logo]()
"It's good for extra money"
StarStarStarStarStarI worked at BestMark part-time
Pros
Fast payments for work performed
Cons
Not enough jobs to go around for everyone
BestMark 2018-08-22 17:58 PDT![BestMark Logo]()
"Avoid at all costs"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
Doesn't RecommendNegative OutlookDisapproves of CEOI worked at BestMark part-time (More than 3 years)
Pros
None at all. Don't work for these people!
Cons
The company is an organizational dumpster fire with poor communication, substandard pay and unclear expectations. Management's attitude is brittle and cowardly.
Advice to Management
Accept feedback without assigning someone to provide rebuttals to negative statements. Then again, it gives one an accurate impression of just how unprofessional this company is.
BestMark 2018-09-26 22:37 PDTHelpful (2)
![BestMark Logo]()
"Fun for a while"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsNeutral OutlookNo opinion of CEOI worked at BestMark part-time (More than a year)
Pros
Easy work
You decide where to shop
Pick your own schedule
Mystery shopping is fun
Can get some restaurant shops for date nightsCons
Difficulty canceling shops
Small reimbursement for in-depth research questions
Overall though a easy way to earn a little bit of side cash.BestMark 2018-04-06 12:46 PDTHelpful (3)
![BestMark Logo]()
"Quality Assurance Editor"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
Doesn't RecommendApproves of CEOI worked at BestMark part-time
Pros
The job was remote, so I could work from home.
Cons
Heavy emphasis on part-time-- I often only got 2-3 hours of work a week, which didn't really make me think it was worth my time.
BestMark 2018-02-23 06:59 PST![BestMark Logo]()
"great pay doing something you love"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookNo opinion of CEOI have been working at BestMark part-time
Pros
if you love shopping then this is for you
Cons
non cons at the time
BestMark 2018-02-20 23:44 PST![BestMark Logo]()
"Former Contractor"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
Doesn't RecommendNegative OutlookDisapproves of CEOI worked at BestMark part-time (More than 3 years)
Pros
Was enjoyable for the first year, after that horrible.
Cons
Very horrible editors and team! I found a part time job within (1) day after they kicked me out of there system. Don't have to pay taxes and don't have any editors to answer to and treat me with disrespect. Make better money!!!!
Advice to Management
You need to take better time for the contracter and just don't kick them out of the system for no reason! The editors need to have better respect for the shopper and work with the shoppers!
BestMark 2018-03-18 11:55 PDT![BestMark Logo]()
"Good"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at BestMark part-time
Pros
Good company to work for
Cons
takes a long time to get paid
Advice to Management
Give people their money quicker
BestMark 2017-12-30 10:03 PSTHelpful (5)
![BestMark Logo]()
"Takes too long to get reimbursed or paid"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
Doesn't RecommendNegative OutlookNo opinion of CEOI have been working at BestMark part-time (More than a year)
Pros
Get services and meals free
Cons
Takes forever to get reimbursed after submitting your receipts.
BestMark 2017-10-25 17:03 PDT
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