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BestMark Reviews
Found 53 reviews
Approve of CEO
Ann Jennings
28 Ratings
Pros
"The job was remote, so I could work from home" (in 4 reviews)
"They are one of the fastest paying Mystery Shopping companies out there" (in 4 reviews)
Cons
"It's generally not an office culture which supports a work/life balance" (in 3 reviews)
"Pay is nowhere near enough for what you have to do (Most shops take around 2 hours to complete the shop and questionnaire)" (in 4 reviews)
Helpful (1)
Great and easy to work with
StarStarStarStarStarI have been working at BestMark part-time
Pros
Easy to work with staff, and very fast communication
Cons
there are none at this time
BestMark2018-06-08Scheduler / Project Manager
StarStarStarStarStar- Overall
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
Doesn't RecommendNegative OutlookNo opinion of CEOI worked at BestMark full-time
Pros
At this point, I have a hard time thinking of any.
Cons
There is a power hierarchy where client managers are treated much better, even though we are all equal according to the CEO. Be prepared to no longer have a work/life balance. You will work weekends, over time and essentially have to be on call at any moment. They give you outrageous clients to handle with strict rules and expect them to be completed by deadline, even though they aren't loaded into the system on...
Show MoreAdvice to Management
Pay more attention to your scheduling deparment. They are the true backbone of your company. They are tired and miserable and one instance away from all quitting.
BestMark2018-10-30Helpful (1)
It's good for extra money
StarStarStarStarStarI worked at BestMark part-time
Pros
Fast payments for work performed
Cons
Not enough jobs to go around for everyone
BestMark2018-08-23Avoid at all costs
StarStarStarStarStar- Overall
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
Doesn't RecommendNegative OutlookNo opinion of CEOI worked at BestMark part-time for more than 4 years
Pros
None at all. Don't work for these people!
Cons
The company is an organizational dumpster fire with poor communication, substandard pay and unclear expectations. Management's attitude is brittle and cowardly.
Advice to Management
Accept feedback without assigning someone to provide rebuttals to negative statements. Then again, it gives one an accurate impression of just how unprofessional this company is.
BestMark2018-09-27Helpful (3)
Fun for a while
StarStarStarStarStar- Overall
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsNeutral OutlookDisapproves of CEOI worked at BestMark part-time for more than 2 years
Pros
Easy work You decide where to shop Pick your own schedule Mystery shopping is fun Can get some restaurant shops for date nights
Cons
Difficulty canceling shops Small reimbursement for in-depth research questions Overall though a easy way to earn a little bit of side cash.
BestMark2018-04-06Helpful (3)
Quality Assurance Editor
StarStarStarStarStar- Overall
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
Doesn't RecommendApproves of CEOI worked at BestMark part-time
Pros
The job was remote, so I could work from home.
Cons
Heavy emphasis on part-time-- I often only got 2-3 hours of work a week, which didn't really make me think it was worth my time.
BestMark2018-02-23great pay doing something you love
StarStarStarStarStar- Overall
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsPositive OutlookDisapproves of CEOI have been working at BestMark part-time
Pros
if you love shopping then this is for you
Cons
non cons at the time
BestMark2018-02-21Helpful (1)
Former Contractor
StarStarStarStarStar- Overall
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
Doesn't RecommendNegative OutlookNo opinion of CEOI worked at BestMark part-time for more than 4 years
Pros
Was enjoyable for the first year, after that horrible.
Cons
Very horrible editors and team! I found a part time job within (1) day after they kicked me out of there system. Don't have to pay taxes and don't have any editors to answer to and treat me with disrespect. Make better money!!!!
Advice to Management
You need to take better time for the contracter and just don't kick them out of the system for no reason! The editors need to have better respect for the shopper and work with the shoppers!
BestMark2018-03-18Helpful (2)
Good
StarStarStarStarStar- Overall
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at BestMark part-time
Pros
Good company to work for
Cons
takes a long time to get paid
Advice to Management
Give people their money quicker
BestMark2017-12-30Helpful (6)
Takes too long to get reimbursed or paid
StarStarStarStarStar- Overall
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
Doesn't RecommendNegative OutlookDisapproves of CEOI have been working at BestMark part-time for more than 2 years
Pros
Get services and meals free
Cons
Takes forever to get reimbursed after submitting your receipts.
BestMark2017-10-26
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BestMark Response
November 8, 2018 – Snr Field Operations Manager
BestMark does indeed have a large workload thanks to a continually growing client list who is confident that our team is the best in the business for quality and completion rate. That speaks volumes about the outstanding work that our operations team, including our scheduler/project ...
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