BigHand reviews

3.7

66% would recommend to a friend

(86 total reviews)

Sam Toulson

90% approve of CEO

63% positive business outlook

BigHand has an employee rating of 3.7 out of 5 stars, based on 86 company reviews on Glassdoor which indicates that most employees have a good working experience there. The BigHand employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

86 reviews
2.0
Jan 26, 2016

Senior Regional Sales Manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good sized, stable company that is making a profit. A true "sales organization" where sales is king, and where they don't cap earnings of sales people by arbitrary means.

Cons

Because sales is king, many times nothing else matters. Everyone in the company is imminently replaceable and they don't have much loyalty to any individuals. Probably driven by the fact that they are Venture Capital owned, and are looking to acquire companies, get big, and then sell themselves so all the investors and stakeholders can ride off into the sunset with wheelbarrows of cash.

avatar
BigHand Response
10y
Hi, Thank you for taking the time to write a review of your experience of working at BigHand. We take on board all feedback and are always looking for ways to improve the working environment for our team. As you have highlighted sales is a big part of our business however we also put a lot of focus in developing and delivering products that will make a real difference to our clients. As a global business, we face the challenge that many other businesses face which is to keep communication open and build relationships with our global colleagues, whilst we host regular remote calls, the value of face-to-face time on occasions is a huge help to the development of the business. We would again, like to take this opportunity to wish you all the very best in the future. BigHand
2.0
Sep 7, 2016
Recommend
CEO approval
Business Outlook

Pros

Great Product, CTO and development team are excellent. Solid Customer/Client Service

Cons

poor benefits, upper management lacks experience

avatar
BigHand Response
9y
Hi, Thank you for taking the time to write a review of your experience of working at BigHand. We take on board all feedback and are always looking for ways to improve the working environment for our team. We are glad to see that the value we place on our teams such as Development and Customer and Client services has not gone un-noticed. We would again, like to take this opportunity to wish you all the very best in the future. BigHand
1.0
Jul 14, 2016

No Synergy

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Comparable benefits and salary, ok office space.

Cons

Horrible communication, leave employees in the dark, overturn smart innovation, management undervalues employees and drives them to increase unrealistic sales YOY.

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BigHand Response
9y
Thank you for your feedback, we are sorry to hear that you feel this way. As a business we try to be as transparent as possible with all employees, however similar to most businesses, management do have to make some decisions that they feel are best for the business. We are growing as a business so will take your feedback on board and continue to work on our communication. We are disappointed to hear you feel negatively towards how we innovate as we are always looking both within the business and the markets we work in to ensure we develop and deliver products that add real value. We pride ourselves on working alongside our clients that build products that solve business challenges they face and involve them in the development process. As I am sure you will know the product roadmap is quite extensive and our development team are never short of ideas which therefore means that not every idea can be turned into a product. We will make sure this feedback is passed to our products team to review. Thanks again for the feedback and we wish you all the best in the future.
Viewing 1 - 3 of 86 Reviews

Glassdoor has 88 BigHand reviews submitted anonymously by BigHand employees. Read employee reviews and ratings on Glassdoor to decide if BigHand is right for you.