BlackLine Reviews | Glassdoor

BlackLine Reviews

Updated January 30, 2019
149 reviews

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3.3
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Therese Tucker
108 Ratings

Employee Reviews

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Pros
  • "She encourages work/life balance" (in 14 reviews)

  • "Great looking Offices, Free Food, But" (in 13 reviews)

Cons
  • "I did see growing pains at times, but that wasn’t the worst problem to have :)" (in 16 reviews)

  • "Fast-paced, rarely "time-off" because you don't want to be the person to drop the ball" (in 6 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (4)

    "Business Development Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at BlackLine (More than 3 years)

    Pros

    - great culture and people
    - head of business development was a great boss and mentor
    - opportunity for career growth
    - best product in market

    Cons

    Nothing really negative to share. It was a great experience and I enjoyed it. I did see growing pains at times, but that wasn’t the worst problem to have :)

    Advice to Management

    Keep up the good work in buiz dev!


  2. Helpful (1)

    "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Executive in Remote, OR
    Current Employee - Sales Executive in Remote, OR
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at BlackLine full-time (More than a year)

    Pros

    Culture, support, training, product is the best in class

    Cons

    difficult market, more competition, can be difficult to pitch true value of product because it is very nuanced

  3. "Growing Pains and Unlimited Potential"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Los Angeles, CA
    Current Employee - Anonymous Employee in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at BlackLine full-time (Less than a year)

    Pros

    Leader in space, just getting started, interesting problems to solve

    Cons

    Communication gaps, nepotism, lack of maturity and discipline

    Advice to Management

    hold people accountable, make decisions more transparent, reduce nepotism


  4. Helpful (5)

    "BDR review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Development Representative in Los Angeles, CA
    Former Employee - Business Development Representative in Los Angeles, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at BlackLine full-time (More than a year)

    Pros

    - Typical perks of a tech company
    - Good benefits
    - Well respected product

    Cons

    Only 2 reasons to take a BDR job. 1. The chance to be promoted to a full cycle sales job. 2. Make some respectable money.

    Neither happen here and turnover is rampant.


  5. Helpful (1)

    "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Staff in Woodland, CA
    Current Employee - Staff in Woodland, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at BlackLine full-time (More than a year)

    Pros

    Work is challenging as well as rewarding.
    Staff is recognized for their success and lifted during occasional failures.
    Great pay and benefits

    Cons

    Directors and above need to go through conflict training. Some don't handle conflict well and use their positional authority to push back down on their subordinates.
    Learn to listen to everyone's opinion

    Advice to Management

    Doing a great job, communicating goals and outcomes effectively. Again, need to train Director's and above in conflict management.


  6. Helpful (16)

    "White Elephant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales
    Current Employee - Sales
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at BlackLine full-time (More than a year)

    Pros

    If you enjoy hunting down your manager, her manager...and her manager to receive basic email follow-up, Blackline is the place for you. All sales meetings at any company have some redundancy but the ones here will be like staring into a mirror that's staring into a mirror. Threats. Hostile work environment. Nightmarish accountability from c-level down to regional mgmt. Blackline has it all. Would you like salesforce permissions that won't allow you to change user count from 10 to 11 on an order form? How about ALL CAP email responses from your salesforce admin. Do you favor 1 week email response times REGULARLY? How about all the red tape of a 25,000 man enterprise with the operational support of a boot-strapped startup? Blackline delivers time and time again. You'll see managers crying over the phone to their sales employees about the stress she's under, then bringing HR cases against that employee when he doesn't commiserate. You'll love their culture of fear. Hire and fire machine gun tactics. Need a career suicide? Blackline always has you covered.

    Cons

    As it is the holiday season as of this writing, let me put the cons into a positive light.
    Internal operations are like untangling Christmas lights. Senior mgrs engage in bitter infighting like your in-laws as they arrive on your doorstep.
    Customers get a giant lump of coal when SLA times are longer than the line to see Santa. Forget about generating revenue. Instead, feast on the politixxx like Ham and Rum on Christmas eve. After working at Blackline, all you'll want for Christmas is another job.

    Advice to Management

    Short your stock, buy calls on your competitors.


  7. Helpful (1)

    "Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at BlackLine full-time

    Pros

    They feed you and it has the financial backing of a big company with a small company feel

    Cons

    Tons of favoritism and people that helped start blackline are now getting in the way

  8. Helpful (6)

    "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Los Angeles, CA
    Former Employee - Anonymous Employee in Los Angeles, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at BlackLine full-time (More than a year)

    Pros

    -Good benefits package
    -Product has largest market share
    -Nice office
    -Friendly and accepting environment
    -Big budgets, still investing for growth
    -New leaders give reason for optimism

    Cons

    -Unrealistic sales goals, very rare to hear of someone hitting quota, and if they are it’s usually in part because of a remarkably large (and unusual) deal with a household name. Company over-expanded Sales team after IPO which is causing high turnover.
    -Inexperienced leadership in several areas, although that’s changing with the new CMO and COO who are promising.
    -Unfocused product development and head-scratching roll-out decisions
    -Nepotism
    -Companies view the product as an overhead commodity and sometimes don’t care if BlackLine is the best
    -Smaller Competitors are creeping up and undercutting BlackLine, and a few ERP vendors are developing lesser but cheaper built in functionality

    Advice to Management

    Focus on retaining talent and setting realistic goals to stem turnover and build a positive sales culture. Stability and enthusiasm will be more powerful in the end than setting people up to fail because of some model in a spreadsheet.


  9. Helpful (2)

    "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at BlackLine full-time

    Pros

    Generous, good culture, philanthropic. Corporate headquarters is in a beautiful facility. Casual dress. Good location

    Cons

    Slow response time from management. Low cubicles make it difficult to concentrate. The positive culture is not consistent across all departments.

    Advice to Management

    Need to create more of an open-door policy with upper management.


  10. Helpful (9)

    "ok if you need a job i guess"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in Woodland Hills, CA
    Current Employee - Senior Software Engineer in Woodland Hills, CA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at BlackLine full-time (More than 3 years)

    Pros

    good pay, flexible hours but you have to be there by the time set for the standup meeting for the team.

    Cons

    horrible management, favoritism, a cancerous case of nepotism.

    Advice to Management

    why say something to those with eyes and ears closed