BostonCoach Reviews | Glassdoor

BostonCoach Reviews

Updated June 26, 2017
29 reviews

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2.4
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Scott_Solombrino
3 Ratings

29 Employee Reviews

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  1. "Ok place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Everett, MA
    Former Employee - Anonymous Employee in Everett, MA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at BostonCoach full-time (More than 3 years)

    Pros

    - Good entry level job experience
    - Management doesn't interfere too much with day to day duties
    - Flexible with hours and schedule
    - OT

    Cons

    - Most employees are overworked and when there is a vacancy, it takes awhile for the position to be filled.
    - Company is trying to grow, but makes many terrible decisions and brings on too many accounts that are unprofitable and high maintenance.
    - Saw many long-term, good accounts discontinue service.
    - Overall did not feel valued as an employee with little to no recognition of hard work.

    Advice to Management

    - Listen to your employees and let their opinions be heard.
    - Treat employees like assets and not disposable commodities.


  2. "Employer ok"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at BostonCoach full-time

    Pros

    cars, co-workers, atmosphere, great at training

    Cons

    long hours. had to be there at 4 for a 5am pickup which means i am up at 230am

  3. "Driver"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    No opinion of CEO

    I worked at BostonCoach full-time

    Pros

    Nice cars. Good dispatchers and managers. Plenty of work.

    Cons

    Pay is not enough. I was averaging between $14 - $15 per hour with OT.

    Advice to Management

    Increase pay.


  4. "Chauffer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Chauffeur
    Former Employee - Chauffeur
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at BostonCoach part-time

    Pros

    You get your vehicle and nobody bothers you for the rest of your shift
    Nice cars
    Over-time available including holidays
    Chauffeur managers are fair
    Benefits

    Cons

    Disrespectful dispatch in jersey
    sometimes you'll get clients who feel like they own you and are disrespectful
    Long hours once on shift
    Hourly pay
    No career advancement

    Advice to Management

    Rise the hourly pay !


  5. "Former GM SSF"

    StarStarStarStarStar
    • Culture & Values
    • Career Opportunities
    • Senior Management
    Former Employee - General Manager in South San Francisco, CA
    Former Employee - General Manager in South San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at BostonCoach full-time (More than 8 years)

    Pros

    Not to many Pros....All they are worried about is money

    Cons

    No Loyality from CEO... Current CEO lost his company to Boston Coach. Made SSF an automated location with a GM to watch the office..Fired all office staff locally.

    Advice to Management

    Leave company, get out of industry.


  6. "Solid Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    One of best chauffeur jobs around. Jobs assigned one at a time

    Cons

    End times are suggestions. Rarely end on time


  7. "Human Resources Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    No opinion of CEO

    Pros

    Location, White Collar, Staff, 401k Plan

    Cons

    Fell pray to the economy.

  8. Helpful (2)

    "Not the company it was"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Everett, MA
    Former Employee - Anonymous Employee in Everett, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    When I started, the company had a great culture and the influence of the Fidelity ownership was a significant perk. From infrastructure to benefits to an overall professional culture, you felt secure in your employment and there was good career mobility opportunities.

    Cons

    Once the company was sold by Fidelity, there was an immediate change in environment. Morale decreased, disorganization above and beyond the expected due to any ownership change made doing your job twice as hard with half the support. It began to improve but then with the purchase of Dav El, it began to spiral downward. There was no respect for employees from the new top management, and a culture of "fear" began to take. Fear for job security, fear that there would be no raises, fear that the company would soon be driven into the ground. This lack of support led to a mass-exodus of many quality employees as everyone scrambled to find somewhere they could enjoy working, as we once had. I left sadly, as the company had been good to me for many years, but that company no longer existed.

    Advice to Management

    *Note: Larry Moulter has not been CEO since 2013. Current CEO is Scott Solombrino, former Dav El owner
    Management should take notice of how many good people have fled and try to return the company to the culture of the past, so they can retain employees and return to the high quality company that had the best reputation in the industry


  9. Helpful (1)

    "Ehh"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations in Boston, MA
    Current Employee - Operations in Boston, MA
    Doesn't Recommend
    Negative Outlook

    I have been working at BostonCoach full-time (More than 8 years)

    Pros

    Good group of people you work with.

    Cons

    Recent aquisitions have turned the company upside down. Pay and benefits are not competative.

    Advice to Management

    Pay and treat your employers better and hopefully you will be able to retain them.


  10. "customer Servce (phone)"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    A very pleasant work experience, medium pay range. Good training program. Nice people.
    Easy, relaxing job for CSR position. Highly recommended.

    Cons

    No room for advancement. Need more private vestibules. Need longer lunch break.

    Advice to Management

    Should promote from, BostonCoach to Fidelity Investments.


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