Does Brightway Insurance pay their employees well?

According to anonymously submitted Glassdoor reviews, Brightway Insurance employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Brightway Insurance. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Brightway Insurance?

46% of Brightway Insurance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Brightway Insurance 3.2 out of 5 for work life balance, 3.0 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Brightway Insurance?

Customer Service Representative (10) , Insurance Agent (10) , Producer (6) , Team Lead (5) , Insurance Sales Agent (4) , Software Engineer (4) , Administrative Assistant (3) , Customer Service (3) , PERSONAL LINES Customer Service Representative (3) , Account Manager (2) , Customer Service Representative (CSR) (2) , Employee (2) , Personal Lines Representative (2) , Renewal Specialist (2) , Sales (2)

What are the pros of working at Brightway Insurance according to real employee reviews?

"Good people to work wit and for" ((in 12 reviews)); "Good work environment and learning something new every day" ((in 7 reviews)); "Great benefits" ((in 6 reviews)); "Overall Great work environment, benefits, work life balance!" ((in 5 reviews)); "Management is always providing feedback on your performance and work, the good and bad." ((in 5 reviews))

What are the cons of working at Brightway Insurance according to real employee reviews?

"The new leadership is clueless and only cares about adding Agency owners and policies to flip the company to someone else." ((in 8 reviews)); "life balance, bad training" ((in 7 reviews)); "The pay is low unless you are an agent." ((in 6 reviews)); "Just in the two years I’ve been here, I’ve had five different managers." ((in 3 reviews)); "The Brightway culture and values are aligned with my own." ((in 3 reviews))

What are employees saying about Brightway Insurance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Brightway Insurance layoffs and their outlook for job security at Brightway Insurance in 2026.

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Brightway Insurance

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3.1

46% would recommend to a friend

(184 total reviews)

Nick Clements

48% approve of CEO

40% positive business outlook

Ratings by category

3.3

Diversity & inclusion

3.2

Work/Life balance

3.2

Compensation and benefits

3.0

Culture & values

3.0

Career opportunities

2.9

Senior management

Brightway Insurance has an employee rating of 3.1 out of 5 stars, based on 184 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Brightway Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

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Reviews by job title

184 reviews

1.0

May 31, 2026

Avoid this company due to its poor platform

Sales

Recommend

CEO approval

Business Outlook

Pros

They pay in things other than peanuts on occasion

Cons

Horrible platform horrible company. Run don’t walk

1.0

May 11, 2026

Stressful Culture

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The people on my team and in other teams/departments were great to work with.

Cons

Management and Executives are not aligned. Work is prioritized by my manager but when it’s completed we get dinged because it’s not what the executives wanted.   Priorities shift almost weekly with no clear communication on why. Poor work life balance, lots of off-hours work to meet deadlines.    Aggressive goals with not enough staff has us skipping tech debt, which causes issues daily.

3.0

Apr 25, 2026

Great paid time off, but bonuses have declined

Surplus lines advisor

Recommend

CEO approval

Business Outlook

Pros

The accrued paid time off was the best

Cons

The bonus and raises has deteriorated over the past few years

Viewing 1 - 3 of 184 Reviews

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Jobs at Brightway Insurance

Payroll and Benefits Administrator

Fractional CFO Consultant

Remote North Carolina P&C Insurance Sales Producer

Remote Insurance Sales Producer

Remote North Carolina P&C Insurance Sales Producer

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Brightway Insurance

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Ratings by category

Ratings by demographic groups

Reviews by job title

Avoid this company due to its poor platform

Stressful Culture

Great paid time off, but bonuses have declined

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