Does BuildDirect pay their employees well?

According to anonymously submitted Glassdoor reviews, BuildDirect employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at BuildDirect. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at BuildDirect?

54% of BuildDirect employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated BuildDirect 4.0 out of 5 for work life balance, 3.6 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at BuildDirect?

Customer Consultant (5) , Project Manager (3) , Sales (3) , Senior Product Manager (3) , Software Engineer (3) , Coordinator (2) , Employee (2) , Manager (2) , Marketing (2) , Software Developer Co-Op (2)

What are the pros of working at BuildDirect according to real employee reviews?

"Great people (though sadly many have left)" ((in 23 reviews)); "good culture across corp and work environment" ((in 23 reviews)); "unlimited vacation" ((in 9 reviews)); "management is great, the team is amazing everyone is really smart, very fun place to work where everyone who makes a difference is recognized" ((in 5 reviews)); "Excellent work/life balance." ((in 4 reviews))

What are the cons of working at BuildDirect according to real employee reviews?

"The leadership is autocratic and promotes yes men, as opposed to the real talent." ((in 5 reviews)); "Layoffs and firings are common but then we replace them with another C/D player." ((in 4 reviews)); "managers have hired a lot of D players perhaps for this reason or perhaps because they just don't know how to hire." ((in 3 reviews)); "There is a lot of hype and the Company has a habit of looking at things through rose tinted glasses, with that said if you look through the BS at its core the Company and executives are committed to doing the right thing for their employees." ((in 3 reviews)); "• communication is difficult" ((in 3 reviews))

What are employees saying about BuildDirect layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about BuildDirect layoffs and their outlook for job security at BuildDirect in 2026.

BuildDirect reviews

3.5

54% would recommend to a friend

(118 total reviews)

Shawn Wilson

45% approve of CEO

48% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (118 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

BuildDirect has an employee rating of 3.5 out of 5 stars, based on 118 company reviews on Glassdoor which indicates that most employees have a good working experience there. The BuildDirect employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

118 reviews

4.0

Apr 8, 2026

Good pay, Gonig Downhill

Paid media specialist

Recommend

CEO approval

Business Outlook

Pros

Previously had good managers that actually listen Promotion opportunities Competitive pay

Cons

Long hours Micromanagement from new executives and owners

5.0

Oct 17, 2025

It is okay

It developer

Recommend

CEO approval

Business Outlook

Pros

good culture across corp and work environment

Cons

looks all are normal, nothing special

2.0

Jul 8, 2025

Hiring process and on boarding lacking

Customer success specialist

Recommend

CEO approval

Business Outlook

Pros

Nice office space Downtown location

Cons

I was hired on with Build Direct and lasted a day due to the lack of communication before joining and unclear insurrection on my first day. During the hiring process limited information was provided about benefits, start date, start time, location, etc. I did not hear about where to report and what time until 5:00-6:00 the night before I was meant to start. When I came to the office for my first day they had no clear direction on training and the manager seemed unsure about what to do. This didn’t instil a lot of confidence in the training process and manager involvement. I did decide to leave after a few days of starting as I knew this was not the right culture for myself.

Viewing 1 - 3 of 118 Reviews

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Reviews by job title

Good pay, Gonig Downhill

It is okay

Hiring process and on boarding lacking

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