CEFCU Reviews | Glassdoor

CEFCU Reviews

Updated October 4, 2017
21 reviews

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3.9
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Mark A. Spenny
10 Ratings

21 Employee Reviews

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  1. "MSR"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at CEFCU full-time

    Pros

    Good company to work for.

    Cons

    Very slow to make changes and to be up to speed with the banking world


  2. "Beware of "the jungle""

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bank Teller in Peoria, IL
    Former Employee - Bank Teller in Peoria, IL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at CEFCU full-time (More than a year)

    Pros

    Full time employment. Ok pay and benefits. Good potential for yearly bonus

    Cons

    Experience varies greatly depending on who management is. At certain stores were turn over is high, advancement is difficult. Management allowed customers to berate us. High pressure on high volume transactions at the sacrifice of customer service. Management would ignore tellers observations. preference given to customers who invested greatly in credit union. Little schedule flexibility and starting sick time.

    Advice to Management

    Listen to your tellers. They are your front line.

  3. "Changing credit union philosophy"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at CEFCU full-time

    Pros

    Stable job with decent benefits

    Cons

    High sales expectations, loosing sight of the credit union philosophy

    Advice to Management

    Bring back the member based focus and stop trying to throw product sand services in beryones face. Sales goals can be unrealistic and cause people to cheat their way to the top


  4. "Customer Service Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Approves of CEO

    I worked at CEFCU full-time

    Pros

    Most people that work here are very kind
    Overall a well-run company

    Cons

    Next to impossible to move to different departments
    Stressful, tasking, and mentally draining job. Non-stop calls
    Late schedule that does not go away unless you work there for around a year
    Managers have little control over who they want to hire. It's all up to HR


  5. "California MSR II Support"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - MSR II Support in San Jose, CA
    Former Employee - MSR II Support in San Jose, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at CEFCU full-time

    Pros

    Great team to be a part of. Lots of training and tools available for growth. They sincerely care about their team. Management is extremely helpful and push you towards your goals. By far one of the best companies I've worked for.

    Cons

    I don't have anything negative to say about this company.

    Advice to Management

    Continue being great, and keep the positive reinforcements coming!


  6. "Great benefits & vacation time!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I have been working at CEFCU full-time

    Pros

    Great coworkers, room for growth & benefits.

    Cons

    Working Saturdays and Fridays until 6.


  7. "Member Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends

    I have been working at CEFCU full-time (More than a year)

    Pros

    Great culture, team-oriented environment, amazing benefits and internal job postings

    Cons

    If you're on the front line, working with the public can be somewhat challenging at times. However, it can be also rewarding. Prepare to deal with angry members at times.

    Advice to Management

    N/A

  8. "Web Engineering Intern"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Web Engineering Intern in Peoria, IL
    Current Employee - Web Engineering Intern in Peoria, IL
    Recommends
    Positive Outlook

    I have been working at CEFCU (Less than a year)

    Pros

    They did a great job of assigning tasks according to my skill level. I was given work that was interesting and challenging but that I was able to do with some level of independence, and I was moved to more challenging tasks as my skill level increased. The atmosphere is friendly, the management is good, more experienced employees are very willing to help when needed, and they are very accommodating to demanding school schedules.

    Cons

    Be ready to spend two days in orientation learning things you probably don't need to know.


  9. "Member Service Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Member Service Representative in Peoria, IL
    Former Employee - Member Service Representative in Peoria, IL
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at CEFCU (More than 10 years)

    Pros

    The compensation was competitive for the market, the training was thorough, and the benefits were strong.

    Cons

    Little control over your career trajectory once you made it in the door.

    Advice to Management

    Expand options for advancement.


  10. Helpful (1)

    "Great Benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Member Assistant in Peoria, IL
    Current Employee - Member Assistant in Peoria, IL
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The paid vacation and time off is amazing
    The bonus every year is nice to have.

    Cons

    Feel like you are in jail. Your every move seems to be watched. Difficult to advance career

    Advice to Management

    Give employees a little bit more freedom.


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