Does CITB pay their employees well?

According to anonymously submitted Glassdoor reviews, CITB employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at CITB. This rating has improved by 12% over the last 12 months.

How satisfied are employees working at CITB?

66% of CITB employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CITB 3.9 out of 5 for work life balance, 3.2 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at CITB?

Manager (4) , Product Manager (4) , Apprenticeship Officer (3) , Customer Service Representative (3) , Project Manager (3) , Analyst (2) , Apprenticeships (2) , Apprenticeships Officer (2) , Customer Coordinator (2) , Engagement Advisor (2) , Product and Services Coordinator (2) , Project Coordinator (2)

What are the pros of working at CITB according to real employee reviews?

"Some good people to work with." ((in 10 reviews)); "Good Salary" ((in 7 reviews)); "Work life balance is good" ((in 6 reviews)); "work from home, good benefits" ((in 5 reviews)); "Colleagues are great and you can be as remote or office" ((in 4 reviews))

What are the cons of working at CITB according to real employee reviews?

"Morale at all time low as staff feel unappreciated and utterly ignored, unless brand new to the business and completely clueless, just like management." ((in 3 reviews)); "Awful job security, there is no future for the CITB, will likely not get the required support to continue into the future" ((in 3 reviews)); "Progression opportunities within are limited" ((in 3 reviews))

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CITB

CITB reviews

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3.6

66% would recommend to a friend

(103 total reviews)

Tim Balcon

100% approve of CEO

47% positive business outlook

Ratings by category

3.9

Work/Life balance

3.7

Compensation and benefits

3.5

Career opportunities

3.4

Diversity & inclusion

3.2

Culture & values

3.1

Senior management

CITB has an employee rating of 3.6 out of 5 stars, based on 103 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CITB employee rating is in line with the average (within 1 standard deviation) for employers within the Nonprofit & NGO industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

103 reviews

4.0

May 7, 2026

Good benefits and work from home, but low salary

Trainer

Recommend

CEO approval

Business Outlook

Pros

work from home, good benefits

Cons

salary was not the best

5.0

Mar 9, 2026

Fantastic

Engagement advisor

Recommend

CEO approval

Business Outlook

Pros

It’s rare you get to skip to work feeling like you’re making a difference but you do here. Great colleagues, great management

Cons

Of course a few challenges working for such a publicly criticised company. But when you look at all the success we have done, I believe it’s unjustified.

5.0

Jan 20, 2026

Head of cyber

Head of cyber security

Recommend

CEO approval

Business Outlook

Pros

Great place to work and fab people

Cons

Rigid salary structure which needs to be brought up to date

Viewing 1 - 3 of 103 Reviews

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Jobs at CITB

Apprenticeship Processing Administrator

Customer Operations Team Leader - Transitional FTC

Peterborough, England

£37K - £37K /yr

(Employer provided)

View job

Teaching Assistant - Fixed Term

Health and Safety Lecturer

Vocational Instructor (Plant Mechanic Inchinnan)

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Good benefits and work from home, but low salary

Fantastic

Head of cyber

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