CITGO Reviews | Glassdoor

CITGO Reviews

Updated June 6, 2017
78 reviews

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3.8
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Approve of CEO
CITGO Chairman, President, and CEO Alejandro Granado
Alejandro Granado
26 Ratings

78 Employee Reviews

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Pros
  • Great company that offers work/life balance, competitive salaries and nice bonuses (in 7 reviews)

  • and the 9/80 work schedule is a big plus (in 6 reviews)

Cons
  • There were long hours, and sometimes the people weren't too nice (in 3 reviews)

More Pros and Cons

  1. Helpful (1)

    "CITGO IT Department"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - IT Senior Analyst in Houston, TX
    Former Employee - IT Senior Analyst in Houston, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at CITGO full-time

    Pros

    Smaller than similar IT departments at other companies. This means you have the opportunity to "do it all" rather than getting stuck in some relatively small, repetitive task.

    Cons

    Management track is basically frozen. No room to move up. Side effect of a place where every manager wants to stay. You will need to be very patient. Slow to adopt new technologies because of budget constraints.

    Advice to Management

    Pay your people well. They are sacrificing marketable skills to stay with you and are at a disadvantage if they leave.


  2. "It was ok"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier in Lake Zurich, IL
    Former Employee - Cashier in Lake Zurich, IL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at CITGO full-time (More than a year)

    Pros

    Many interactions with people and helping with day to day activites

    Cons

    you can tell management is making the money as they show it when the building is run down, but they are driving high priced cars

  3. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Manager in Longwood, FL
    Current Employee - Operations Manager in Longwood, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CITGO full-time (More than a year)

    Pros

    Leads towards professionalism in life.

    Cons

    Not to upgraded with technology

    Advice to Management

    Must upgrade it's technology


  4. "Citgo Cashier review"

    StarStarStarStarStar
    Current Employee - Cashier in Rhinebeck, NY
    Current Employee - Cashier in Rhinebeck, NY

    I have been working at CITGO part-time (More than a year)

    Pros

    Adequate on-the-job training, management is VERY supportive and helpful, really cares about the customer, keeps you busy throughout the shift, positive work environment

    Cons

    Pay could have been a little higher since I came in with similar prior work experience


  5. "Great Employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    Pros

    Amazing Co-workers
    9/80 Schedule
    Promote from Within

    Cons

    Restructure of Management over the last few years


  6. "Only if you Really Need a Job, No Culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Houston, TX
    Former Employee - Anonymous Employee in Houston, TX
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at CITGO (More than 5 years)

    Pros

    Nice people to work with, west side of town

    Cons

    Company doesn't hire young people, as they retire they don't fill jobs or have skilled people to backfill. Venezuelan CEO's are never visible. No strategy funds to grow business and management cannot make decisions.

    Advice to Management

    Implement a real intern program and provide incentives for them to stay. Have a staff ladder plan since people stagnant in jobs.


  7. "Fastop"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    I worked at CITGO full-time

    Pros

    Decent people, fast paced environment

    Cons

    Long hours, multiple double shifts, overtime

  8. "Great Benefits and Hard Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Engineer in Lemont, IL
    Current Employee - Engineer in Lemont, IL

    I have been working at CITGO full-time (More than 10 years)

    Pros

    Outstanding benefits, including great matching 401K, bonus program, vacation incentive, and competitive salary.

    Cons

    Working in a refinery is not glamorous. Having no life outside of work during turnarounds (plant shutdowns). An employee development and review process that is not taken seriously and rewards favorites. Management style has become very dictatorial from the top management and has stifled employee creativity.

    Advice to Management

    Employee end of year ratings should be a result of the employee review process, not something that is determined quickly by management every year before the review process. The system is broken.


  9. "Cashier"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    Former Employee - Cashier in Mishawaka, IN
    Former Employee - Cashier in Mishawaka, IN
    Recommends
    Neutral Outlook

    I worked at CITGO full-time (More than a year)

    Pros

    Customers were very friendly. And coworkers were great to work with.

    Cons

    Pay could of been higher but it's minimum wage so manager did his best .

    Advice to Management

    Depending on reason that a former employee left company they should be able to be rehired especially if they were a great worker .


  10. "Lab Technician"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lead Lab Tech
    Current Employee - Lead Lab Tech
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    You know you work for a great company when most people you talk to have been with the company 20+ years!

    Cons

    ...with that being said, it is very hard to move up in the company...


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