Does COS pay their employees well?

According to anonymously submitted Glassdoor reviews, COS employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at COS. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at COS?

44% of COS employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated COS 3.0 out of 5 for work life balance, 3.2 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at COS?

Sales Advisor (119) , Sales Associate (92) , Sales Ambassador (45) , Sales Assistant (34) , Part-time Sales Advisor (30) , Floor Manager (21) , Visual Merchandiser (17) , Vendeur (12) , Department Manager (11) , Store Manager (11) , Retail Sales Associate (10) , Part Time Sales Associate (8) , Manager (7) , Retail Sales Assistant (7) , Sales (6)

What are the pros of working at COS according to real employee reviews?

"And Great team" ((in 36 reviews)); "Colleagues are friendly" ((in 24 reviews)); "Great people to work with on the floor" ((in 20 reviews)); "And great benefits." ((in 19 reviews)); "Good training and you can progress within the company to different departments" ((in 17 reviews))

What are the cons of working at COS according to real employee reviews?

"Poor management and under staffed" ((in 58 reviews)); "Not a lot of room to grow and low pay." ((in 50 reviews)); "Low salary for all management levels considering the many responsibilities and the extremely demanding and conflictive customers." ((in 43 reviews)); "managers are rude with no point" ((in 19 reviews)); "Poor communication between the area team and store teams" ((in 11 reviews))

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COS

Part of H&M Group

COS reviews

3.1

44% would recommend to a friend

(621 total reviews)

Helena Helmersson

43% approve of CEO

35% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.2

Culture & values

3.0

Work/Life balance

2.9

Compensation and benefits

2.7

Career opportunities

2.6

Senior management

COS has an employee rating of 3.1 out of 5 stars, based on 621 company reviews on Glassdoor which indicates that most employees have a good working experience there. The COS employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

621 reviews

4.0

May 25, 2026

Fine part-time job, but with inconsistent schedules

Sales associate

Recommend

CEO approval

Business Outlook

Pros

fine as a part time job as a student

Cons

schedules can be inconsistent limited raises

5.0

May 5, 2026

Best retail environment i’ve had

Floor manager

Recommend

CEO approval

Business Outlook

Pros

For retail it’s great hours Diverse team Thorough training & good management Employee engagement survey for consistent feedback for management / company

Cons

could be more advertising outwith centre so more people know we are here to increase footfall head office in london

3.0

Apr 23, 2026

Clothing perks but low wages and high demands

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Clothing advantages with prices, and relatively easier than fast moving brands

Cons

Low wage and high product knowledge is required

Viewing 1 - 3 of 621 Reviews

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Fine part-time job, but with inconsistent schedules

Best retail environment i’ve had

Clothing perks but low wages and high demands

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