Does CU*Answers pay their employees well?

According to anonymously submitted Glassdoor reviews, CU*Answers employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at CU*Answers. This rating has improved by 17% over the last 12 months.

How satisfied are employees working at CU*Answers?

47% of CU*Answers employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CU*Answers 2.9 out of 5 for work life balance, 2.7 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at CU*Answers?

Network Engineer (4) , Customer Service Representative (CSR) (3) , Call Center Agent (2) , Cso I (2) , Programmer (2) , Web Developer (2)

What are the pros of working at CU*Answers according to real employee reviews?

"Pay is good for what you are doing." ((in 5 reviews)); "Adequate salary, and some benefits offered" ((in 4 reviews)); "Great work life balance." ((in 3 reviews))

What are the cons of working at CU*Answers according to real employee reviews?

"Management always fails to follow through on any promise they make." ((in 8 reviews)); "Managers don't trust each other, which limits company growth." ((in 3 reviews))

What are the top reviewed CU*Answers locations?

Grand Rapids , Kentwood , Las Vegas , Cascade , Kentwood

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CU*Answers

CU*Answers reviews

3.0

47% would recommend to a friend

(61 total reviews)

Geoff Johnson

53% approve of CEO

52% positive business outlook

Ratings by category

3.2

Compensation and benefits

3.1

Career opportunities

2.9

Work/Life balance

2.7

Culture & values

2.7

Diversity & inclusion

2.6

Senior management

CU*Answers has an employee rating of 3.0 out of 5 stars, based on 61 company reviews on Glassdoor which indicates that most employees have an average working experience there. The CU*Answers employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

61 reviews

5.0

Jun 21, 2026

Great learning opportunities but challenging workload

Jr web applications developer

Recommend

CEO approval

Business Outlook

Pros

Good learning opportunities, supportive team, and exposure to new technologies.

Cons

Workload can be challenging at times, and career growth may vary by project.

5.0

Dec 3, 2025

Great Atmosphere

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

People. Empathy. Genuine care. Growth potential.

Cons

Some small bad apples, but the bunch isn’t ruined

4.0

Oct 18, 2025

Great Place

Programmer

Recommend

CEO approval

Business Outlook

Pros

CU*Answers is a great place to take control of your career and grow.

Cons

Sometimes there are miscommunications due to different bases of information.

Viewing 1 - 3 of 61 Reviews

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Jobs at CU*Answers

Entry Level Bookkeeper

Call Center Representative

Entry Level - Mortgage Servicing Associate

Procurement and Fulfillment Specialist