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CWT Reviews

Updated Jan 12, 2022

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Found 1,012 of over 1,226 reviews

3.7
65%
Recommend to a Friend
80%
Approve of CEO
CWT Chief Executive Officer Michelle Frymire
Michelle Frymire
26 Ratings
Pros
  • "Good company can work from home(in 58 reviews)

  • "Good work environment for newbies(in 49 reviews)

  • Cons
  • "Lack of communication from upper management(in 29 reviews)

  • "Travel industry that was highly affected by the Pandemic situation(in 27 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

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    Ratings by Demographics

    This rating reflects the overall rating of CWT and is not affected by filters.

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    1. 5.0
      Current Employee

      Cwt

      Oct 30, 2021 - Corporate Travel Agent 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good company can work from home

      Cons

      Pay can be better overall

      Be the first to find this review helpful
    2. 4.0
      Current Employee

      Good

      Jan 12, 2022 - IT Specialist in Minneapolis, MN
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Solid company, very nice people

      Cons

      Leadership can make questionable decisions

      Be the first to find this review helpful
    3. 4.0
      Former Employee, more than 5 years

      Great Travel Management Company

      Dec 14, 2021 - Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Ability to work remotely Family owned business A global footprint Good work/life balance Competitive compensation

      Cons

      Revenue tied to business travel Hit hard by the pandemic Could be a bit too too heavy Not cutting edge when it comes to online travel booking format

      Continue reading
      1 person found this review helpful
    4. 4.0
      Current Employee, more than 10 years

      Happy to be at CWT

      Dec 9, 2021 - Management 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Salary is good and lots of amazing people

      Cons

      It is hard to get a decision

      Continue reading
      Be the first to find this review helpful
    5. 2.0
      Current Employee, more than 1 year

      Management

      Oct 27, 2021 - Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Flexibility to work remote or globally

      Cons

      Management was spread around the world

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    6. 1.0
      Former Employee, more than 10 years

      Unpleasant working environment, Long Night Shifts, Many Unpaid Hours

      Nov 16, 2021 - Corporate Travel Agent 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      None I can think of right now.

      Cons

      HR are faceless and will fire you on a whim. Management do not listen. Sexual harassment was tolerated in the office I worked in, in Houston. The man causing the problems was later fired, but he'd already harassed 6 other women, who had been in the company for years and in some cases decades, and were either fired on his word, or decided to quit since they couldn't handle the toxic atmosphere another day. Over 20 years in the job, and sacked on the whim of a very angry individual who just likes to abuse women. Corporate never listened to the complaints about him.

      Continue reading
      1 person found this review helpful
    7. 3.0
      Former Employee, more than 10 years

      NA

      Oct 26, 2021 - GPM 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Big resourceful company Worked a long time for them

      Cons

      Old school company Thinking is old and glass ceiling

      Be the first to find this review helpful
    8. 2.0
      Current Employee, more than 10 years

      Micro-managed to death

      Oct 8, 2021 - Corporate Travel Counselor in Houston, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      time off or leave early

      Cons

      micro-managed, looking for little things to write you up, goals are unrealistic,hurry and take the next call so rush to get off important call,they focus on negative instead of positive....

      Continue reading
      4 people found this review helpful
    9. 4.0
      Current Employee, more than 3 years

      Overall a good organization to work for

      Sep 25, 2021 - Automation Developer 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - Flexible work schedule and location - Easy to work with managers and peers

      Cons

      - Communication from leadership could be better - Pay could be more competetive

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    10. 1.0
      Former Employee, more than 8 years

      Disappointing - so disappointing

      Oct 28, 2021 - Senior Director 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The company name used to have some cache to it but it there has been so much disarray that the travel industry no longer looks upon them with respect. There is potential here but until a solid record of improvement is shown I would not suggest taking on the challenges!

      Cons

      Lots of talk about 'culture' and 'the family' etc. etc. - the culture is toxic and the family (which ran the company into the ground - but is thankfully gone) is a joke. Leadership is weak, arrogant and not flexible or willing to try new approaches. The new CEO has a lot of potential but the best thing she can do is clean house.

      Continue reading
      2 people found this review helpful
    Viewing 1 - 10 of 1,012 Reviews
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    CWT Reviews FAQs

    65% of CWT employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated CWT 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.1 for career opportunities.

    According to reviews on Glassdoor, employees commonly mention the pros of working at CWT to be culture, career development, benefits and the cons to be senior leadership, compensation, management.

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