Acquired by Ionic partner and went down hill as an employer!
Pros
The people on the teams are good people.
Cons
Since the new management took over, many experienced employees have been let go and replaced with individuals lacking the necessary expertise. Prices for the software have increased, yet management has discouraged staff from disclosing updated costs for implementation, training, custom work, or even sales to paying customers. Once a proudly USA-based company, it has shifted toward a call center–style operation, with escalations now handled by individuals who are difficult to understand and who prioritize extracting more money from long-term customers rather than considering their budgets or needs. There are also significant concerns about gender bias. In areas like DevOps, engineering, support, and project management, men are far more likely to keep their jobs. Currently, there are no women in the support department, and talented female employees have been pushed out of other teams. Pay disparities are also evident, with men earning more than women for similar roles.
