Cafe Rouge reviews

Thank you for sharing your feedback and for being part of Café Rouge. We’re pleased to hear you’ve enjoyed aspects of the role such as the team environment and tips, as creating a positive and rewarding place to work is important to us. At the same time, we’re sorry to read that your experience with management support and working hours has been challenging. We recognise how important effective leadership and a healthy work–life balance are, and we continue to focus on supporting our managers and reviewing rotas to ensure our teams feel valued and supported. Your feedback is appreciated and will be shared with the relevant teams as part of our ongoing efforts to improve the colleague experience. Thank you again for taking the time to share your thoughts, and we hope your time with us continues to develop positively. Kind regards, The People Team

Thank you for taking the time to share your feedback following your experience with Café Rouge. We are sorry to read that your time with us did not meet the standards we aim to provide for our team members. Creating a supportive, well-organised and positive working environment is extremely important to us, and it is disappointing to hear that you experienced challenges with management support, staffing levels and communication. We take comments such as these seriously and use them to review our training, resourcing and operational practices to ensure our teams feel valued and set up to succeed. We are also concerned to hear your comments regarding food quality and presentation, as delivering a consistently high guest experience is a key priority. Your feedback will be shared with the relevant leadership teams so that any necessary improvements can be made. We genuinely appreciate you bringing these matters to our attention and wish you all the best in your future role. Kind regards, The People Team