CapCenter reviews

3.5

56% would recommend to a friend

(111 total reviews)
avatar

Gary Piacentini

65% approve of CEO

48% positive business outlook

CapCenter has an employee rating of 3.5 out of 5 stars, based on 111 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CapCenter employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

111 reviews
1.0
May 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Coworkers were all friendly. Nice office

Cons

Training was mismanaged and scattered. I constantly had to nag my overworked manager about feedback. There was never any follow through from leadership on finalizing my NMLS license (I basically wasted my time studying for 8 hours a day). I was laid off… too many cooks in a 7% interest rate exonomy

1.0
May 28, 2025
Recommend
CEO approval
Business Outlook

Pros

None except you get licensed at company’s expense

Cons

Ridiculous expectations for getting stuff done. They give you 80 hours worth of work and expect it to get done within 40 hours. Can’t do it? Then they push overtime on you and ask you to work weekends and holidays but they frame it in a way where they are “suggesting” it but they’re not. They have no other option but to force you to take on a higher workloads because they’re too cheap to hire new employees. I’d rather work at McDonalds than here. They don’t give a flying f*ck about you.

3.0
Jan 20, 2025

Good and bad, no training

Recommend
CEO approval
Business Outlook

Pros

Great people and a culture that's *trying* to be positive and encouraging.

Cons

- No real training. You're thrown into complicated situations with little support and often told to figure it out yourself via the Fannie and Freddie guidelines, but these are things even their quality control managers get wrong, so it's an unresonable standard. Loan scenarios can get wacky really fast and managers should step up and coach people through them. Through no fault of loan consultants and analysts, it creates a bad customer experience. - Inexperienced managers. I saw people with previous team management experience be passed over for folks with one or two years of work experience. And attorneys with no management experience were placed in charge of teams of loan analysts and consultants, leading to a bad experience from their lack of people management skills. Things may have changed since I was there, but these are a couple of things to look our for/ask about if you interview there.

Viewing 1 - 3 of 111 Reviews

Glassdoor has 113 CapCenter reviews submitted anonymously by CapCenter employees. Read employee reviews and ratings on Glassdoor to decide if CapCenter is right for you.