Does CapMetro pay their employees well?

According to anonymously submitted Glassdoor reviews, CapMetro employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at CapMetro. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at CapMetro?

67% of CapMetro employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CapMetro 3.1 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at CapMetro?

Bus Operator (5) , Project Manager (4) , Customer Service Representative (3) , Operator (3) , Anonymous (2) , Director (2) , Program Manager (2) , Technical Project Manager III (2)

What are the pros of working at CapMetro according to real employee reviews?

"Decent pay and a 20 year mission to approach" ((in 7 reviews)); "The people are great and the work we get to do to serve the city is awesome." ((in 6 reviews)); "Comprehensive benefits including healthcare, dental, and vision insurance." ((in 5 reviews)); "Friendly staff and coworkers in operations." ((in 3 reviews)); "Offering remote work and flexible schedules for certain roles." ((in 3 reviews))

What are the cons of working at CapMetro according to real employee reviews?

"Bad management and personnel policies" ((in 7 reviews))

What are employees saying about CapMetro layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about CapMetro layoffs and their outlook for job security at CapMetro in 2026.

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CapMetro

CapMetro reviews

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3.2

67% would recommend to a friend

(74 total reviews)

Dottie Watkins

82% approve of CEO

64% positive business outlook

Ratings by category

4.2

Diversity & inclusion

3.5

Compensation and benefits

3.1

Work/Life balance

2.9

Senior management

2.9

Career opportunities

2.8

Culture & values

CapMetro has an employee rating of 3.2 out of 5 stars, based on 74 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CapMetro employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

74 reviews

4.0

Oct 1, 2014

Bus Driver--Travis Transit Management Inc.

Bus operator

Recommend

CEO approval

Business Outlook

Pros

Great benefits, room for growth, excellent wages, variety of shifts, bi-monthly bonus checks for perfect attendance, fitness room with personal trainers for $10 month, free bus passes for children/husband

Cons

Work-life balance, politics, working holidays, drivers treated like low class citizens, no employee morale, no break time for drivers at the end of the line, passengers are always right, no management backing of drivers vs. Public, split shifts up to 5 hrs between shifts, drivers are always targeted for discipline

2.0

Jan 18, 2016

Good on surface but with some very unethical individuals

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

There are some great people there who truly care about the organization mission and service to the public and are very good at their jobs.

Cons

Unfortunately there are some in middle management positions who are resistant to change, act unethically, and will take down others who try to do the right thing. While there is a code of conduct promising protection for reporting ethics violations, the reality is simply the opposite.

5.0

Jun 26, 2015

Operator

Sts operator

Recommend

CEO approval

Business Outlook

Pros

They offer good benefits for employees

Cons

The managment was very unorganized

Viewing 1 - 3 of 74 Reviews

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Jobs at CapMetro

Dispatcher, Public Safety

HR Compliance Specialist

Public Safety Ambassador