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Caring.com Reviews

Updated Sep 17, 2021

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Found 120 of over 123 reviews

3.2
55%
Recommend to a Friend
60%
Approve of CEO
Caring.com CEO Jim Rosenthal  (no image)
Jim Rosenthal
40 Ratings
Pros
  • "Work from home / great health benefits(in 45 reviews)

  • "The other family advisors in your team will help you and want to do well just like you do(in 6 reviews)

  • Cons
  • "I feel like they were setting the Family Advisors up to fail(in 15 reviews)

  • "the payment structure is poorly built, barely made over minimum wage most months even though I made "move ins"(in 8 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Current Employee, more than 1 year

      Great place with great management!

      Apr 19, 2021 - Revenue Accountant in Charlotte, NC
      Recommend
      CEO Approval
      Business Outlook

      Pros

      awesome enviroment, tons of room to move up in the company, etc

      Cons

      no cons to recognize at this time

      Be the first to find this review helpful
    2. 4.0
      Current Employee, less than 1 year

      Great place to work

      Sep 3, 2021 - Family Advisor in Charlotte, NC
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Get to help families find the best care for their loved ones

      Cons

      Can seem redundant and commission is not consistent

      Be the first to find this review helpful
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    4. 2.0
      Former Employee

      Not dependable

      Sep 17, 2021 - Family Advisor 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great training, health insurance and you get to work from home.

      Cons

      They kept altering the pay plan to where advisors were making less and less money in commissions and they would rarely approve time off which was advertised as a perk.

      1 person found this review helpful
    5. 2.0
      Former Employee, more than 3 years

      Consultant

      Aug 30, 2021 - Sales Consultant 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The company offers pretty good training and a nice base + commission structure

      Cons

      If you don't mind being micro-managed to the 9''s this is the place for you.

      Continue reading
      2 people found this review helpful
    6. 1.0
      Former Employee, less than 1 year

      It is a sinking ship.

      Jun 28, 2021 - Family Advisor 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      You get to work from home.

      Cons

      I see all of the top earners for 3-5 years have left. According to my LinkedIn account. The owners gave us leads that were two years old and had us calling those leads hourly for a month straight. I still exceeded your goals and my higher goals. But you laid me off any way. The owners have no integrity and I currently see an outsource stream of workers in the Philippines. You turned a six figure sales job into an outsourced, minimum wage, call center

      Continue reading
      4 people found this review helpful
    7. 1.0
      Former Employee

      Not so Caring

      May 24, 2021 - Corporate 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Pay is good, “unlimited” PTO

      Cons

      Good old boys company. If you fall into that category, you’ll do well. If you have any ounce of integrity, you won’t. Bringing others down is the best way to get promoted here. They advertise a progressive, caring culture but what lies behind the mask is corporate greed, overworked culture, and toxicity mostly from red venture past employees. Go work with a bigger company that has more policies in place to protect you. The men in senior leadership only invite other men to social events- golfing, fantasy football- and when called out on it extend a pity invite. These social outings are where promotions come from so, women, beware. Also took away health benefits, everything is out of pocket now. 401k is not matched 100% but instead on a sliding scale ending around 50%.

      Continue reading
      4 people found this review helpful
    8. 1.0
      Former Employee, less than 1 year

      Run! Management is the reason -

      Mar 28, 2021 - Senior Family Advisor in Jersey City, NJ
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Work from home, started out as decent money promising $90K (thereabout); this was doable. However, the pay structure was changed about 5X in 1/Yr, as were everyone of my managers!

      Cons

      The micromanaging is beyond - from punching out to run to the bathroom, to the constant meetings that cut into production. RUN. This is not for sales professionals!

      Continue reading
      5 people found this review helpful
    9. 5.0
      Former Employee

      Good company

      Mar 2, 2021 - Customer Service Representative in Atlanta, GA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Flexible and owner very nice

      Cons

      Losing clients when you become close to them

      Be the first to find this review helpful
    10. 5.0
      Former Employee, less than 1 year

      A Fun Job For the Detail-Minded

      Feb 13, 2021 - Family Advisor in Charlotte, NC
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Management involvement, training, solid phone activity

      Cons

      Email, VM, CS follow-up is significant

      Continue reading
      Be the first to find this review helpful
    11. 5.0
      Current Employee, less than 1 year

      Great Company to work for

      Jan 11, 2021 - Software Engineer in Charlotte, NC
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great company to work for. Challenging projects that provide tremendous growth. Friendly atmosphere. Flexibility

      Cons

      It's still a pretty small company so your future growth might be limited. Although that could change in near future considering how fast the company is growing.

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    Viewing 1 - 10 of 120 Reviews

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