Caring.com Reviews | Glassdoor

Find your next job here

Caring.com Reviews

Updated December 7, 2017
55 reviews

Filter

Filter

Full-timePart-time

3.5
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
(no image)
Andy Cohen
30 Ratings

55 Employee Reviews

Sort: PopularRatingDate

Pros
  • Only "Work From Home" position that I know of that you can make 4-5X your base salary (in 14 reviews)

  • One of the best companies I have EVER worked for (in 2 reviews)

Cons
  • I work from home, I manage and motivate amazing Family Advisors who also love their jobs (in 7 reviews)

  • The auto-dialer calls once, then in five minutes, then every hour--sometimes 8-10 times a day, the same people get called (in 2 reviews)

More Pros and Cons

  1. "Great job!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Family Advisor in Phoenix, AZ
    Current Employee - Family Advisor in Phoenix, AZ
    Recommends
    Approves of CEO

    I have been working at Caring.com full-time (More than a year)

    Pros

    I like helping families with their senior care needs. Working from home is awesome but it's not for everyone. I really enjoy not having to commute to work and don't mind working by myself. Our team interacts enough to not feel too isolated. The benefits are great- affordable health insurance, dental, vision, 401K, short and long term disability and 4 weeks of PTO is great. Pay is above average with bonuses. My manager is awesome and very helpful. Ongoing training is nice to have also, they want to help you be successful.

    Cons

    An occasional increases on hourly base pay would be nice


  2. Helpful (1)

    "Not what I expected"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Family Advisor in Phoenix, AZ
    Current Employee - Family Advisor in Phoenix, AZ
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Caring.com full-time (More than a year)

    Pros

    Work from home, good benefits.

    Cons

    It is more difficult than I was lead to believe about earning commissions. I am great with people and it is not panning out the way I had expected. I am somewhat concerned about the criteria use to promote. There is obvious sexism in the work place that is disturbing. Commission rules seem to shift in the favor of the company and there is a lack of clarity regarding most policies.

    Advice to Management

    Boost performance by reward, not policing. Build morale, share information, make it easier to earn a living, this will create loyalty and performance.

  3. "Family Advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Family Advisor
    Former Employee - Family Advisor
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Caring.com (More than a year)

    Pros

    Great innovation in access to tools and systems.

    Cons

    Poor sales management resulting in a mass exodus of the sale force in the last 2 years.

    Advice to Management

    Compensation plan for advisor should reflect deep knowledge of the picture the metrics paint.... Not just the metrics themselves. Compensation plans drive your advisor team or they kill it.


  4. "I love working here!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chandler, AZ
    Current Employee - Anonymous Employee in Chandler, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Caring.com full-time (More than a year)

    Pros

    Great Pay! Great Benefits! Positive environment! Working from Home! Lots of opportunities for growth.

    Cons

    Changes....Caring.com is a growing company and is undergoing changes but all have been for the good!


  5. "Great place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Caring.com full-time (Less than a year)

    Pros

    Awesome culture, friendly colleagues, competitive salary

    Cons

    I have a really long commute :/


  6. "Best Company I've Ever Worked For"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Caring.com full-time

    Pros

    Caring.co is a place where you can really put your skills to work in ways that improve people's lives. The management team is smart, transparent and highly committed to the business. Everyone's ideas are valued. People are treated respectfully and paid fairly.

    Cons

    My commute is too long and the snack food isn't as healthy as I'd like it to be.

    Advice to Management

    Keep doing what you're doing!


  7. "Best company I’ve ever worked for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Caring.com full-time

    Pros

    Great company culture with a work from home environment. Management is understanding, flexible and truly cares. There is also outstanding support, coaching and training.

    Cons

    I have not experienced any cons. My dream job!

    Advice to Management

    Keep doing what you do!

  8. "Great Office Culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Caring.com full-time

    Pros

    Small company with a really great work culture.

    Cons

    The senior living referral biz isn't the most exciting sector to work in.

    Advice to Management

    Keep the great vibes


  9. Helpful (4)

    "Family Advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Family Advisor in San Mateo, CA
    Current Employee - Family Advisor in San Mateo, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Caring.com full-time (More than a year)

    Pros

    Working remote is great. Some of the managers are amazing.

    Cons

    They seriously find ways to take away commissions . That's a very negative environment!

    Advice to Management

    Care about the staff do you have now instead of continuing to look for more .


  10. Helpful (3)

    "Company sold"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Phoenix, AZ
    Former Employee - Anonymous Employee in Phoenix, AZ
    Doesn't Recommend
    Negative Outlook

    I worked at Caring.com full-time

    Pros

    decent benefits, can work from home.

    Cons

    Since hiring some new management and trainer the company is in a swift decline. They do not care about honesty and integrity when it comes to assisting the senior population. Only care about money any way they can get it even if they let some employees be completely dishonest. One particular employee was earning an impossible wage and when they started a new program her metrics have drastically dropped. All the senior advisors that have been with the company a long time knew this was happening and we were all lied to. It hurt all of our income. They are hiring people with almost no experience and training them incorrectly. It has become a revolving door call center.

    Advice to Management

    None. They do not care


Showing 55 of 56 reviews
Reset Filters