Does Cats Protection pay their employees well?

According to anonymously submitted Glassdoor reviews, Cats Protection employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Cats Protection. This rating has improved by 8% over the last 12 months.

How satisfied are employees working at Cats Protection?

73% of Cats Protection employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Cats Protection 3.9 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Cats Protection?

Volunteer (26) , Cat Care Assistant (16) , Assistant Manager (15) , Shop Manager (14) , Rehoming and Welfare Assistant (10) , Manager (6) , Assistant Store Manager (3) , Customer Service (3) , Receptionist (3) , Shop Assistant (3) , Assistant Shop Manager (2) , Centre Manager (2) , Charity Shop Volunteer (2) , Fundraiser (2) , Project Manager (2)

What are the pros of working at Cats Protection according to real employee reviews?

"I had a good team of awesome volunteers who are worth their weights in gold." ((in 13 reviews)); "Friendly staff and a good cause" ((in 12 reviews)); "The people you work with are friendly and always willing to give a hand." ((in 10 reviews)); "This was all fine and management helped work around their schedules." ((in 5 reviews)); "Very open to flexible working." ((in 5 reviews))

What are the cons of working at Cats Protection according to real employee reviews?

"The pay is low however that is normal and understandable for a charity." ((in 7 reviews)); "Absolutely no training or support, expected just to go out on jobs alone and get on with it, even when unsure what to do." ((in 7 reviews)); "Certain teams are losing a lot of staff due to poor decisions and poor leadership." ((in 5 reviews)); "Communication is attempted but ineffective as most things are found out through Chinese whispers." ((in 4 reviews)); "Branch management turning a blind eye to blatant bullying within the branch from a volunteer towards fellow volunteers who this person believes to be easy targets." ((in 4 reviews))

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Cats Protection

Cats Protection reviews

4.1

73% would recommend to a friend

(169 total reviews)

John May

83% approve of CEO

57% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.9

Work/Life balance

3.7

Culture & values

3.7

Compensation and benefits

3.5

Senior management

3.5

Career opportunities

Cats Protection has an employee rating of 4.1 out of 5 stars, based on 169 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Cats Protection employee rating is in line with the average (within 1 standard deviation) for employers within the Nonprofit & NGO industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

169 reviews

5.0

Jun 4, 2026

Great flexible opportunity for skill development

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great flexible opportunity to develop your skills.

Cons

No cons, just great place to work at.

5.0

May 31, 2026

Friendly staff supporting a good cause

Volunteer

Recommend

CEO approval

Business Outlook

Pros

Friendly staff and a good cause

Cons

can’t think of any sorry

Cats Protection Response

Thank you so much for taking the time to share your thoughts. We're really pleased to hear about your volunteering experience.

4.0

May 16, 2026

Supportive culture, but demanding physical workload

Shop manager

Recommend

CEO approval

Business Outlook

Pros

A culture of mutual support

Cons

Although the job is gratifying, the physical work is very demanding

Cats Protection Response

Thank you so much for taking the time to share your thoughts. We're really pleased to hear about your experience and truly value your honest feedback.

Viewing 1 - 3 of 169 Reviews

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OFFICE MANAGER W/ SECURITY EXPERIENCE