Cerence AI reviews

• Struggling to remain competitive in rapidly shifting market • Senior management constantly changes focus and is highly reactive; lacks a clear vision and strategy to avoid losing more customers; oddly naive • Losing credibility with customers because chronically can't deliver solutions on time • Frequent lay-offs. Cannot trust management. Tremendous brain drain (both laid-off and voluntary resignations) in Sales, Marketing, Product Management and Research since 2018.

CEO announced a record quarter at the end of the first fiscal year as a new company independent from Nuance. Ra Ra Ra. In the meantime, they shot down proposed budget requests from directors for their team, i.e. no training, no outside consultants help. At the same time, they want workers to produce at high volume output after their colleagues were let go. Burlington, MA is the HQ yet there are no more than 100 local employees. Most of the employees are in Germany and India. European countries get all kinds of days off due to government mandates. India’s days off are better with many holidays. They hired employees in India over local US salary employees. In the theme of hiring… they hired Director of this and Director of that but who is doing the actual work. Executives tried work/balance but didn’t work after mass RIF in May 2020. They implemented mandatory shut down of the entire organization to give employees rest. However, employees had to use their PTO as dates chosen and dictated by Cerence in the summertime, 6 Fridays. This may sound minimal as I have worked at other software companies. Cerence is cheap when it comes to snacks and officde supply in the office