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Chain Reaction Cycles

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Chain Reaction Cycles reviews

3.8

74% would recommend to a friend

(53 total reviews)
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Huw Crwys-Williams

75% approve of CEO

45% positive business outlook

Chain Reaction Cycles has an employee rating of 3.8 out of 5 stars, based on 53 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Chain Reaction Cycles employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

53 reviews
1.0
Jun 18, 2024
Recommend
CEO approval
Business Outlook

Pros

-Good employee discounts (if you like cycling) -Some nice people who made the job a bit more pleasant, like EC, SB, AM (my first TL), AC(Tech), JC(Tech)..and some colleagues.

Cons

-Low salary and poor work-life balance. Even call centres pay more than them. -The whole site in Mallusk was rotten to the core. Favouritism towards locals was the norm, in detriment of foreigners who generally worked much harder and got the worst shift patterns for chat. -One of the TLs was basically a two-face backstabber who wouldn't hesitate to report you (even when she reported something that wasn't true) and then smile at you and play nice. -An operations manager with ZERO management capabilities who was more of a "sheriff" for those who weren't in his circle. -A team leader ridiculously strict with her own team and more than permissive with her (local) friends from other teams. -A sort of mafia where a TL would never confront another TL and sometimes would even cover up or turn a blind eye on their friends in other teams, no matter how blatant their behaviour was. -Ridiculous quality system with so many KPIs that it got mental. It is so easy to come up with stupid rules and add little tasks when you don't have to follow them as head of training.

Viewing 1 - 3 of 53 Reviews

Glassdoor has 57 Chain Reaction Cycles reviews submitted anonymously by Chain Reaction Cycles employees. Read employee reviews and ratings on Glassdoor to decide if Chain Reaction Cycles is right for you.