Cheapflights.com Reviews | Glassdoor

Cheapflights.com Reviews

Updated June 16, 2017
13 reviews

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13 Employee Reviews

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  1. "Great place to work"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Cheapflights.com full-time

    Pros

    The people are amazing, and the benefits are great (lots of vacation time).

    Cons

    Because it is a global company, communication can be challenging at times


  2. "Great Culture but..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Cheapflights.com full-time

    Pros

    The people are, for the most part, very nice and easy to work with. It's a pretty small office and everyone gets along well.

    Cons

    With the HQ being in London, people often get paranoid about where they stand and what is going on at the top of the company. Very little communication between exec team and everyone else.

    Advice to Management

    BE MORE FLEXIBLE! Many people have 1-2 hour commutes each way and are expected to be in office from 8:30am to 5:30 pm 5 days a week when there is absolutely no reason why they couldn't work from home and add 2-4 hours a day to their work and life. It's a rigid, archaic policy.

  3. "Marketing"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Cheapflights.com (More than a year)

    Pros

    The compensation was fair and the benefits decent.

    Cons

    Culture of fear and exceptionally poor communication.

    Advice to Management

    Value and support your employees and they will stay.


  4. "A media company, not a technology company -- always behind the curve."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing in Boston, MA
    Current Employee - Marketing in Boston, MA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Cheapflights.com full-time (More than a year)

    Pros

    - 22 days off a year and work from home options
    - Bagel Mondays really do make Monday more bearable
    - Pleasant people
    - Great salary (though they've had an investment and are going lean and mean, so this may stop)

    Cons

    - Too many meetings, I suggest making them standing up!
    - Little communication between departments
    - No brand to speak of in the U.S. b/c they've neglected it
    - Slow to react or adopt new technology/ tools that could/would help their teams
    - Little to no culture in the U.S. Office (the UK office buzzes with productivity, life and young blood -- total opposite in U.S.)
    - Layers upon layers of inefficiency-- which they are working on reducing (while killing morale)
    - The distinct feeling that some people are just hiding there and "getting by"
    - Don't expect a laptop or even a stocked stationary shelf.

    Advice to Management

    Where is the actual passion for travel? Could learn a lot from Momondo and I don't understand why you don't launch that brand in the US as it is actually refined enough to get traction with the US audience. Beta will be launched too late. Decide if you're going to be a deals publisher or not. Do more than Instagram contests with social media and teach your bloggers SEO. These poor attempts are just sad and I don't think one new marketing head can fix all of it.


  5. "Quiet Work Atmosphere"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Boston, MA
    Former Employee - Anonymous Employee in Boston, MA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Cheapflights.com full-time (Less than a year)

    Pros

    - Fantastic location in Boston, MA
    - Casual dress code (you can wear shorts in the summer)
    - Friendly people and very smart staff
    - Flexible work hours
    - Great mix of U.S and U.K office employees
    - Above average pay

    Cons

    - WAY too much office politics. Sometimes this makes it difficult to try out new ideas
    - Little transparency from management to staff (or between departments). I would of liked to know how all of the departments worked to see where the overlap was and where we could work together on projects
    - Nearly impossible goals to hit (hard to hit your bonus)
    - Very quiet work atmosphere made it feel uncomfortable at times

    Advice to Management

    Have to be open to new ideas
    Have to be transparent about what is going on or what is being worked on
    Have to develop a comfortable work atmosphere


  6. "Fun place to work, but kind of a Titanic."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing in Boston, MA
    Former Employee - Marketing in Boston, MA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Cheapflights.com full-time (More than 3 years)

    Pros

    Flexible, casual, and young. Fun social events and a cool office environment.

    Cons

    Sinking ship, no real product. Layoffs happen annually because of poor budgeting and planning, and are political/unprofessional nightmares. The owner of the company is a joke. He's just a rich kid with no idea where the company is going.

    Advice to Management

    Revisit leadership and long-term vision.


  7. Helpful (1)

    "Second Tier Start-Up with high growth potential"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Client Support Engineer in Boston, MA
    Current Employee - Client Support Engineer in Boston, MA

    Pros

    Hands-on environment with detail oriented marketing teams looking for new paths towards continued growth.

    Cons

    Start-Up pain points, lack of operational documentation

    Advice to Management

    Focus on the emotional presence of your office and you will get 10X as much out of us.

  8. Helpful (2)

    "Do not think about it!"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Boston, MA
    Former Employee - Anonymous Employee in Boston, MA
    Doesn't Recommend

    Pros

    decent city salary - doesn't matter your skills or knowledge/background

    Cons

    The WORST place to work - the Bostin location is the remote office to their London headquaters - from CEO to managers - no leadership whatSOever, HR is nonexistent because there is NO HR in the building. A total joke - sales can't sell but yet make more than the CEO... and you will never get promoted unless your boss quits or you'll get demoted if a "leader" says you shouldn't be in the position you're in. Over 50% of their employees left the company in 2010. Morale is extremely low - its SILENT in the office. Reviews/raises/managers were a JOKE - do not think about working there - worst time of my life!!! Words cannot describe!!!!

    Advice to Management

    Get managers and sales team that actually KNOWS what they are doing!!!!!


  9. "It was a good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in London, England (UK)
    Former Employee - Anonymous Employee in London, England (UK)
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    -Really good culture, I was treated like an adult and as long as I got work done on time I didn't have to punch hours.
    -great social side, genuinely thought most people in the office were decent people. I had a really good team and we'd go out a lot for lunches, parties etc.
    -good benefits.
    -day to day work was interesting
    -I had 3 managers, 2 of which were really good at their jobs.

    Cons

    -emphasis on most people being decent, there are a few managers there who aren't nice people and aren't good at their jobs. There were some questionable hires too.
    -teams were really siloed and kept to themselves, doing cross department projects was a bit of a nightmare as the other departments didn't really care. Even working across teams in the same department was a political minefield sometimes.
    -I sometimes felt that there was nowhere to advance my career internally unless I made quite a drastic change.

    Advice to Management

    You have some really talented employees, don't fire them all and keep the bad ones.


  10. "Steer away - not agile, incompetent management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in London, England (UK)
    Former Employee - Anonymous Employee in London, England (UK)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Cheapflights.com full-time (Less than a year)

    Pros

    Central location near Tottenham Court Road station
    Some nice people working there which helps on you not loosing your mind
    Flex work and casual environment

    Cons

    They lie saying they are agile and it turns out not to be true. It's one big dev team who don't believe in agile save for some exceptions . Some teams that need to work together can't stand each other either! Plus there seems to be a lack of courage all around; management won't admit the obvious and lie in fear. They will disappear soon either by merging brands or by one of those acquisitions you can read on the travel media so if you want to be somewhere where you can grow this is not the place to be I'm afraid.

    Advice to Management

    maybe it's time to think about a career change?


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