Check Point Software Technologies Reviews

Pros

Best organization I've worked for over 30 years of technical and business experience. The org is focused on helping our customers stay secure, aware, and educated. My Leadership is confident, happy, and helpful. There is zero micromanaging. I am able to grow into other areas.

Cons

No org is perfect. Check Point has the same challenges any international org in this industry has.

Pros

Management hired professionals and let them perform.

Cons

No cons to speak of.

Pros

CP has great people. They treat you like a family. They have not had a layoff in 30 years so they are conservative on who they hire. The products are very good and they have some of the best cyber people in the world.

Cons

HQ is in Tel Aviv. Getting things done is hard, slow, and painful. Marketing leaves a lot to be desired. Slow and insufficient funding and competition out-markets us 10 to 1. CP needs to do more M&A to stay competitive and needs more third party validation.

Pros

Some great people, ok lunch credit, lots of free merchandise (great when I need clothes to donate! otherwise useless & wasteful)

Cons

Poor upper management, outdated leadership (maybe bragging about CEO being longest one on NASDAQ isn’t good…), advertising role as inside sales when currently having team do purely outbound and newest comp plan - raising quota while lowering commission 5 months into the year is ridiculously awful and this company should change that. Finally, FIRING exclusively POC on team is poor management choices and a awful reflection on a supposed ‘best place to work’. Maybe time to stop bragging about being great workplace when that’s only true for Israel. Company is reliant on every other continent for income yet treats us like horrible with no time off and disrespects OUR holidays yet gives HQ weeks off for religious holidays. Activity seeking new opportunities as there is no growth or redeeming factors here.

Pros

The technical advisors/Tier 3s you work with are excellent people. If it weren't for them, this review would only have one star. Free training/certs for Check Point products

Cons

TL;DR: If you don't want to be in a call center job, do not become a technical advisor for Check Point. If you want to advance your networking skills (and have a specialty in Check Point products), and are okay with being in a job that brings the stress levels a call center does: Do the training, get the free certs, work for around a year, then leave and get a less stressful + higher paying job. Alternatively, you could also seek employment for a similar position with other firewall companies. If you want general technology experience to get your foot in the door, while this will give good networking/troubleshooting experience, I strongly suggest you look elsewhere for something lower stress. --- If you look at other reviews from before mine was posted, you will likely see the same pros and cons. Things do not appear to have improved in the TAC in ~10 years. From my discussions with more tenured employees, the conditions have actually gotten drastically worse in 2023 (which I experienced firsthand). There were a long list of changes to how we're supposed to do our jobs, and it was not for the better. Do not let the job title deceive you, this is more call center than tech support. You are reviewed on surveys, call times, resolution speeds, # of calls/emails made to customers, # of closed tickets, etc. You can ask most working other tech support/help desk jobs, the stress levels of this job is not normal practice. There will always be stress with any job (especially tech), but most of the stress from this job is from management. Previously, those in the T2 advisor role would have 7 days (or 5 working days) to close a case before needing to escalate. Since 2023, that number has gradually gone down to only 3 days. This is a problem for multiple reasons: 1. New T2 engineers have less time to deeply analyze the issue at hand (and therefore learn from it & become stronger engineers as a result 2. Less closes for T2s (which is by far the most important metric) 3. Due to the incentive to 'rush' cases, this results in a worse experience for Check Point's customers 4. Much higher workload on T3's, who already had an intense workload prior to these changes Raises were also cut and replaced with weaker stock options, and the number engineers being promoted to higher positions has also decreased. There's not much incentive to perform exceptionally besides being bothered less by management. Unless you're one of the lucky 1-2 people getting insanely high numbers of closes, you will be hounded constantly (which takes away your time to actually do your job). The way things are run here, the high turnover rate isn't expected, it's *intended.

Pros

Check Point is an incredible company to work for; and well deserving of being counted amongst Forbes' "World's Best Employers". Check Point is home to some of the best minds and talent working in Cybersecurity today. It is a challenging, fast-paced environment where no two work days are ever the same. Efforts are regularly made to reward individual and team efforts. Yet there is also strong value on achieving a great work/life balance. I joined Check Point 2.5 years ago and felt like a valued member of the team from day one. I quickly built relationships that felt more like family than just professionals collaborating. The level of commitment to teamwork and collaboration is like nothing I've experienced elsewhere in my career. There are no egos and everyone works well together; focused on the common vision and goal of delivering the best security and value to our customers. Management is incredibly supportive and very accessible. Questions, concerns and feedback have always been well received and addressed when necessary. There are many different career paths inside the company, allowing for many advancement opportunities. Management supports and encourages employees' career development and advancement. I would highly recommend Check Point to anyone looking for a career in Cyber Security.

Cons

As is the case with any Global organization of Check Point's size, it can sometimes be difficult to track down the right resource. However, this is less of an issue as you build relationships across the Organization if you make an effort to network with folks outside of your immediate team.

Pros

Great people, good vision, best security in the market

Cons

Annual review from direct management up through VP is legit and I’m thankful for each of them. The success criteria from some anonymous entity in corporate is fictional. They completely skipped our last review cycle because they “weren't ready” and for this review cycle we were assessed on things that we were (a) never told about, (b) beyond our control, and (c) don’t correlate to reality. Yet they claim they can’t change it. They created it, they own the process. Correcting it is within their ability.

Pros

Great company and great people

Cons

I couldn't grow from this position

Pros

Work with talented people and large enterprises. They are company that is fiscally responsible and takes care of their employees. There are opportunities for advancement. I have never seen discrimination from either race, religion, or gender. Although I do believe if you speak Hebrew it could be an advantage.

Cons

Company is fiscally responsible. Salaries are not at the top tier and so retention might suffer. Have no figures on that.

Pros

Very good work environment WFH potential Good opportunity for growth and advancement Good work life balance

Cons

Below average pay for the role