Does Citarella pay their employees well?

According to anonymously submitted Glassdoor reviews, Citarella employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at Citarella. This rating has been stable over the past 12 months.

How satisfied are employees working at Citarella?

35% of Citarella employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Citarella 2.5 out of 5 for work life balance, 2.7 for culture and values and 2.4 for career opportunities.

What are the top reviewed jobs at Citarella?

Cashier (9) , Manager (5) , Associate (4) , Customer Service Representative (3) , Packer (3) , Sales Associate (3) , Sales Associate/Cashier (3) , Assistant Store Manager (2) , Counter Associate (2) , Floor Manager (2)

What are the pros of working at Citarella according to real employee reviews?

"The pay is very good for a entry level position $18/hr and the benefit of discount groceries is definitely something to be excited about." ((in 8 reviews)); "Great people to work with" ((in 8 reviews)); "Benefits and good food" ((in 4 reviews)); "Some of the best coworkers and customers you’ll ever find." ((in 3 reviews))

What are the cons of working at Citarella according to real employee reviews?

"Bad Management and they fire people weekly" ((in 13 reviews)); "high turnover, favoritism, bad health insurance," ((in 6 reviews)); "•Managers were terrible and have no regards for the staff." ((in 5 reviews)); "Awful culture, low pay, prejudice" ((in 3 reviews))

What are the top reviewed Citarella locations?

New York , Greenwich , Southampton , Bronx , East Hampton , Upper East Side , Upper West Side , Bridgehampton , Baton Rouge , Philadelphia , Montgomery Village , New York , Hunts Point

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Citarella

Citarella reviews

2.7

35% would recommend to a friend

(94 total reviews)

Joseph Guerra

48% approve of CEO

30% positive business outlook

Ratings by category

3.3

Diversity & inclusion

2.8

Compensation and benefits

2.7

Culture & values

2.6

Senior management

2.5

Work/Life balance

2.4

Career opportunities

Citarella has an employee rating of 2.7 out of 5 stars, based on 94 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Citarella employee rating is 24% below average for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

94 reviews

2.0

Jun 27, 2026

Supportive coworkers but challenging customer interactions

Cashier

Recommend

CEO approval

Business Outlook

Pros

Nice coworkers & managers. They give a really small discount to employees.

Cons

Rude customers, they feel entitled to treat however they wish. Managers don’t organize schedules well which leads to people feeling burned out. Don’t recommend.

4.0

May 22, 2026

Good growth opportunities but outdated systems

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good company for people who want to grow, learn the business, and take on responsibility. Citarella values employee loyalty, and many employees have been with the company for a long time, which creates stability and a strong base of internal knowledge.

Cons

As a legacy company, some processes and systems feel old-school. The technology stack is behind what you might find in more modern organizations, and some workflows are still manual or outdated. There is a lot of opportunity for improvement and modernization, but change can move slowly.

3.0

May 20, 2026

Part time

Team member

Recommend

CEO approval

Business Outlook

Pros

Gain experience and family like environment

Cons

Schedules could be better for team

Viewing 1 - 3 of 94 Reviews

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Jobs at Citarella

Morning Dishwasher/Porter

Cut Produce Associate/ Asociado corte fruta (up to $19/h)