ClearCourse reviews

3.8

69% would recommend to a friend

(131 total reviews)
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Christina Hamilton

79% approve of CEO

69% positive business outlook

ClearCourse has an employee rating of 3.8 out of 5 stars, based on 131 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ClearCourse employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

131 reviews
1.0
Mar 13, 2024

If your company is acquired by these, get your CV ready

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There isn’t any pros anymore

Cons

We were a well-respected business before this company acquired us. Their only goal is to get all customers on their payment gateway, ClearAccept. They don't care that they are destroying customer's businesses and essentially, our business when all our customers cancel and move away. Redundancies are happening left, right, and centre. But a million managers are sitting in meetings about meetings while we're struggling to get staff who do work replaced. After talking to other CC-acquired companies, morale in all Clearcourse companies is abysmal. We feedback on how unhappy we are and it is either ignored or there are that many managers it has to go up to, it's lost in the ethers. Both options are dangerous. A lot of talented people are leaving and not being replaced. More notices are being handed in every week. Those who have left love the original company but are starting to realise that ClearCourse is destroying everything. If ClearCourse have acquired your employer and you're miserable, you can speak to literally anyone who is not in management and they'll feel the same. Get out sooner rather than later.

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ClearCourse Response
2y
We were sorry to hear about your experiences – and we’d really like to speak to you to find out more – as what you’ve described doesn’t match with other feedback we’ve received from people who have had (and are still having) a positive experience. Regarding ClearAccept we’d like to make explicitly clear that our ultimate goal is to help build great businesses – and our integrated payments solutions are just one of many tools we provide to do just that. We don’t force it on anyone. We would really like to hear your feedback in detail to understand your point of view, so please do send me an email and we can set up an informal chat - jbrain@clearcourse.co.uk.
1.0
Dec 24, 2024
Recommend
CEO approval
Business Outlook

Pros

We used to get our birthday off before being acquired by Clearcourse, then it got taken off us and given back 8 months later. I guess that’s it, if you could even call that a pro.

Cons

Constant redundancies from the minute our business was acquired. Removal of all staff that knew the business model leaving growth up to new people who didn’t know anything about our customers/structure. We had a meeting with HR to improve the workplace where every single individual in my call mentioned they felt their job was unsafe. Absolutely nothing was done regarding this and 4 months later another wave of redundancies hit. The classic 5:50pm email “please urgently attend”. Last year there were no Christmas party due to a large redundancy hit another side of the business. This year the exact same thing only it hit me. I will never recommend this company, I would never have taken another job offered and I would strongly advise anyone to reconsider applying here.

1.0
Nov 20, 2024

Not a good place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are some great employees with good experience

Cons

Unstable environment, since the new CEO has come in there have been loads of redundancies. Lack of communication and support, lack of direction.

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ClearCourse Response
1y
Thanks for taking the time to leave a review. Throughout 2024, there has been transparency around the direction of travel and the overall objectives to be achieved which has been communicated and addressed through employee forums. Changes can be unsettling, however any decision is intended to support and strengthen our future growth and stability. If you would like to discuss your concerns further, or if have any thoughts you would like to share we'd be open to listen - jbrain@clearcourse.co.uk.
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Glassdoor has 135 ClearCourse reviews submitted anonymously by ClearCourse employees. Read employee reviews and ratings on Glassdoor to decide if ClearCourse is right for you.