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      CloseFactor

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      CloseFactor reviews

      4.3

      75% would recommend to a friend

      (4 total reviews)

      75% positive business outlook

      Ratings by category

      4.8

      Diversity & inclusion

      4.5

      Culture & values

      4.3

      Work/Life balance

      4.3

      Senior management

      4.0

      Compensation and benefits

      3.5

      Career opportunities

      Reviews by job title

      4 reviews
      5.0
      Dec 15, 2023

      Pushing the Envelope

      Business development representative (bdr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      The CloseFactor platform was created by some of the most brilliant minds in software engineering and product management. They constantly push out new feature updates to achieve product market fit and fill a gap in the sales process that has yet to be solved by competitors. They always listen to the voice of the customer for product and process improvements. Communication and transparency across the board maintains a healthy and positive company culture.

      Cons

      Young company, still figuring things out.

      5.0
      Aug 16, 2023

      Great Start-up!

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Smart and dedicated colleagues Amazing healthcare benefits (unlimited PTO) Fully remote with team meet ups a few times a year Fantastic growth potential Leadership with high EQ

      Cons

      Not sure if this is really a con, but there is a lot of work to be done, and lots of different hats able to be worn. If you like that, it's great, but not for everyone (if you really like process and structure of a Enterprise)

      2.0
      Jul 20, 2023

      Sinking Ship, Avoid

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great people who support each other and are working towards a common goal. Good benefits for an early stage start up. Strong vision. Fully remote.

      Cons

      Customer churn is a massive problem, including with the biggest and most strategic customers. Most of the current client base is a result of founder-led sales that were built on previous relationships rather than strong product market fit. The main reason for this is the product is very far away from where it needs to be in order to be competitive. There's more to potentially expand on here but the simple truth is working on the GTM team will be a constant uphill battle and the layoffs and turnover that they've experienced within the last year speaks for itself.

      avatar
      CloseFactor Response
      2y
      Thank you for the feedback on your experience working with us at CloseFactor. We value all of our current and former employees' feedback as it aligns with one of our core values of transparency. We are proud to provide all employees with best-in-class benefits, and collaborative communication to build the best GTM platform for our clients. As much as we appreciate your feedback overall, and will be reflecting on it, we can't agree with, "Customer churn is a massive problem... the product is very far away from where it needs to be in order to be competitive... working on the GTM team will be a constant uphill battle" Factually, we ended 2022 with zero churn, and have had great feedback from early adopters, and new customers as reflected in our client testimonials on our website. That said, building a modern technology start-up with ambitious goals is like building a plane while flying it, and it is not for everyone. But, this is how innovation, advancement, and market disruptions are done. We would be happy to discuss your feedback further on a 1:1 basis, and wish you all the best in your next role.
      Viewing 1 - 3 of 4 Reviews
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      ReviewsCloseFactor reviews

      Glassdoor has 6 CloseFactor reviews submitted anonymously by CloseFactor employees. Read employee reviews and ratings on Glassdoor to decide if CloseFactor is right for you.