Does Collection House pay their employees well?

According to anonymously submitted Glassdoor reviews, Collection House employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at Collection House. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Collection House?

49% of Collection House employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Collection House 3.1 out of 5 for work life balance, 3.2 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at Collection House?

Account Representative (28) , Team Leader (6) , Debt Collector (4) , Collections Officer (3) , Collections Specialist (3) , Customer Service Representative (3) , Customer Services Officer (3)

What are the pros of working at Collection House according to real employee reviews?

"Great people to work with" ((in 7 reviews)); "The pay is acceptable and training through their in" ((in 5 reviews)); "Friendly team and good culture" ((in 4 reviews)); "Most of the entry level staff are nice." ((in 4 reviews)); "Good location and great team." ((in 3 reviews))

What are the cons of working at Collection House according to real employee reviews?

"poor management,never work there,crazy people" ((in 8 reviews)); "Pay is low." ((in 6 reviews)); "No bonuses in the department I worked in whereas other department had huge monthly bonuses." ((in 4 reviews)); "Could offer a higher salary range" ((in 3 reviews))

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Collection House

Collection House reviews

3.1

49% would recommend to a friend

(81 total reviews)

25% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.2

Culture & values

3.1

Work/Life balance

2.7

Senior management

2.6

Career opportunities

2.5

Compensation and benefits

Collection House has an employee rating of 3.1 out of 5 stars, based on 81 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Collection House employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

81 reviews

4.0

Jun 26, 2025

Customer Service Representative

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Good Career Progression Great People

Cons

Aircon is a bit cold

3.0

May 25, 2025

Review

Account manager

Recommend

CEO approval

Business Outlook

Pros

Good entry level job - pay is ok and leadership is pretty decent.

Cons

Not good to stick around in long term, very little in the way of progression or pay rise available.

4.0

Jan 11, 2025

reasonable hours and flexibility

Account representative

Recommend

CEO approval

Business Outlook

Pros

Lovely staff and managers, WFH hybrid.

Cons

No bonuses, more training should be provided

Viewing 1 - 3 of 81 Reviews

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Customer Service Representative

Review

reasonable hours and flexibility

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