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      Comfort Click

      Engaged Employer

      Comfort Click reviews

      3.5

      63% would recommend to a friend

      (87 total reviews)

      Minesh R Pattni

      76% approve of CEO

      72% positive business outlook

      Ratings by category

      3.7

      Work/Life balance

      3.6

      Career opportunities

      3.3

      Culture & values

      3.3

      Diversity & inclusion

      3.3

      Compensation and benefits

      3.1

      Senior management

      Comfort Click has an employee rating of 3.5 out of 5 stars, based on 87 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Comfort Click employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.6 stars).

      Reviews by job title

      87 reviews
      1.0
      Sep 25, 2018

      WORST COMPANY EVER

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pay can be good and bonus is possible but ONLY if you reach their targets.

      Cons

      -They care about their targets more than their employees wellbeing and stress. -Many people come and go at this company, most of them, get fired for "poor performance" -Targets and workload are ridiculously high and you WILL have to work from home ALMOST EVERY DAY to reach those targets. Otherwise they will instantly fire you.

      avatar
      Comfort Click Response
      7y
      Hi, Firstly, I am sorry to hear that you have felt this way about working with us. It is true that a lot of people have come and gone and mostly it has had to do with the fact that the individuals are not native and end up going home or getting more life and work experience due to this being their first or second job. As for well being and stress, I am not convinced that this is the case here for the majority of our people. Yes, we do have targets and yes we do expect results as do all companies, but we train and support our staff towards reaching goals that are set together and we reward very well when you reach them. As a business, we are far from perfect, but overall, we could not have grown to where we are in the time that we have by treating people badly or not having a good business model. For the remarks about working from home, we don't expect you to work from home at anytime. It is true that some people do, but it is through choice and at no point do we ask anybody to do anything from home that they cannot do whilst at work. We would welcome you to get in touch and we would be happy to discuss your experience further if this is something that you would prefer as we want to make sure that there have not been any misunderstandings.
      2.0
      Apr 15, 2020

      Not very professional

      Digital marketing executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      A sociable workplace with people of different nationalities. You can learn about many areas of digital marketing. But get in and get out again quickly.

      Cons

      Lack of trust. Long hours and a heavy, repetitive workload. You are asked to write fabricated reviews. Managers seem to focus more on quantity than quality. Many meetings without much structure or time keeping. And yet, the managers track your every move, they expect you to stay longer (although they cannot ask you to directly) and you are reprimanded if you are just a minute late. It was like being back in school.

      avatar
      Comfort Click Response
      6y
      Firstly, thank you for the feedback on your own experience with our company. We have deduced who we believe has written this review and are able to apply perspective. The individual came into the role with no prior experience whatsoever and despite never really taking interest from the outset, we really encouraged him to try to develop himself. To the contrary, he was given a free reign on how he did his work until we found mindless errors that would affect the quality and hence had tried to be more attentive. By the end he came to us to say that this 'type' of job wasn't right for him from the beginning and that he now has another job in another field. We were still open to him getting better but in the end respected his decision. We have certain rules within the company over timekeeping and we are not overly strict about them but there again you will find certain people like this take advantage and so we remind them. It was sad for us to have read what he really felt about us but more disappointed that he had numerous chances to tell us what he wasn't happy with and never did - in fact he would just talk to other staff to get them to join his bandwagon.
      1.0
      Apr 22, 2020

      Mentally unhealthy workplace

      Digital marketing executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      The office is full of international people, which is very nice. Furthermore, the company is doing a lot of team outings. It was more often than not that we would go for drinks on Friday's or even start with a shot in the office.

      Cons

      I am only going to agree with the previous reviews. This company is not doing a lot of thing right. There's basically no trust in you as a person. When I started I didn't have much experience in digital marketing previously I asked if there would be any training - I was informed that there would be ongoing training. Unfortunately I received very little training while working there. I was told to spend time on YouTube learning if I had some time during my evenings or weekends. Another thing I found strange was the salary. Most of my colleagues were doing the exact same job as I was. After a couple of months I found out that my salary was very low compared to the colleague sitting next to me. It kind of made me feel underappreciated as I felt that I was doing a lot of work compared to some people in the company. I understand that you appreciate your staff through bonuses(when hitting the unreachable targets), but how will you ever make the staff work harder when you don't even get a handshake or a thank you once in a while? What eventually led me to look for another job was the turnover of staff. It seemed to be the rule to get rid of people by asking them to enter a meeting just before finishing work and ask them not to come back the following day. The work environment was kind of toxic sometimes. My direct manager would sometimes tell stories about the stupidity of former staff or even current colleagues working in the company. (I can only imagine what is being told about me now) Also please stop pushing people to attend office events when they already informed you that they won't be able to. A no means no.

      avatar
      Comfort Click Response
      6y
      Thank you for taking the time for leaving a review. It is always good to get an opinion. In respect to the comments made, I can say that we do pay people different amounts based upon their experience and ability. You were hired as a trainee with no prior experience and whilst we provide you with on the job training, we also expect you to take initiative to learn more yourself in order to progress. Your colleagues are earning more based on delivery. We gave you ample opportunity to let us know of any problems and instead you told us everything was ok! In response to why people leave is not always due to money - but that we want people who want to learn and earn and contribute to all of our activities and you never bothered. We wish you every success with your new employer.
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      ReviewsComfort Click reviews

      Glassdoor has 113 Comfort Click reviews submitted anonymously by Comfort Click employees. Read employee reviews and ratings on Glassdoor to decide if Comfort Click is right for you.