Does Community Fibre pay their employees well?

According to anonymously submitted Glassdoor reviews, Community Fibre employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Community Fibre. This rating has been stable over the past 12 months.

How satisfied are employees working at Community Fibre?

59% of Community Fibre employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Community Fibre 3.6 out of 5 for work life balance, 3.3 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Community Fibre?

Project Manager (9) , Customer Service Representative (7) , B2C Sales Representative (5) , Sales Executive (5) , Sales Representative (5) , Business Development Manager (4) , Customer Service (4) , Delivery Manager (4) , IT Support Specialist (2) , Network Engineer (2) , TELESALES Representative (2) , Technical Support (2) , Technical Trainer (2) , Telemarketing Executive (2)

What are the pros of working at Community Fibre according to real employee reviews?

"Great people in the business who are all passionate about the product and service." ((in 10 reviews)); "Good Culture." ((in 7 reviews)); "Good Pay" ((in 7 reviews)); "They offer trainings as much as you need it" ((in 6 reviews)); "Fantastic benefits" ((in 5 reviews))

What are the cons of working at Community Fibre according to real employee reviews?

"Poor management." ((in 9 reviews))

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Community Fibre

Community Fibre reviews

3.5

59% would recommend to a friend

(148 total reviews)

Graeme Oxby

67% approve of CEO

52% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.6

Work/Life balance

3.3

Culture & values

3.3

Compensation and benefits

3.1

Senior management

2.8

Career opportunities

Community Fibre has an employee rating of 3.5 out of 5 stars, based on 148 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Community Fibre employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

148 reviews

5.0

Sep 28, 2023

Very good experience

Accounts payable manager

Recommend

CEO approval

Business Outlook

Pros

I learned a lot in this role. I really liked my manager, my work was highly appreciated and all required work tools & software were provided in time. One big plus was that I could work remotely and save a lot of time on a daily basis.

Cons

Nothing to highlight as cons.

Community Fibre Response

Hello there, Wow, what a fantastic review, we love to see that you found your role and time at CFL so well rounded, and no cons to highlight, what more could we ask for?! Thanks so much for taking the time to leave a review 😊.

2.0

Jul 14, 2022

Toxic poorly managed team with not much planning or personal development

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Some good discounts on electronics at Apple etc. Good communication with CEO who had weekly meetings to explain company

Cons

Team was toxic mostly because of two people who were senior and could do no wrong in eyes of department manager who had no clue how to manage people and no control over team, not even pulling up people for bad language or verbally abusing staff in open meetings. Seems this isn't unique to our department heard similar things from other groups, company has really high turnover of staff and doesn't have a lot of process on anything.

Community Fibre Response

Hello there, Thank you for taking the time to complete the Glassdoor review. We’re very sorry to hear your experience was different to what we would have hoped. However, please be assured we go above and beyond to promote a healthy work environment for everyone at CFL and there is a no tolerance for toxicity or abuse of any kind. As and when issues such as this may occur we highly encourage employees to have open conversations with their managers or appropriate team executive leader. Our People Team work hand in hand to support through any issues and coach the leaders where necessary. Wishing you all the best in your career.

1.0

Jan 25, 2022

Put up and shut up environment

Customer service

Recommend

CEO approval

Business Outlook

Pros

Working from home full time

Cons

I am at a loss for words for this company. Don't listen to the whole "we listen to your feedback". I asked the trainer if we were getting one to one feedback and I was met with aggression and job threats. I asked HR to step in and they were very defensive and deflected the issue back to me.

Viewing 1 - 3 of 148 Reviews

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